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P: Render Video... not working after macOS 10.15 Catalina upgrade

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Community Beginner ,
Oct 09, 2019 Oct 09, 2019

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The "Render Video..." function no longer works after upgrading to Catalina on my 2019 Macbook Pro. More specifically, using the Render Video... function results in a spinning "busy" cursor and causes Photoshop to lock up. The only way I can get out of it is to Force Quit Photoshop. I've never had any trouble with this function until the Catalina update.

So far I have reinstalled both Photoshop and Media Encoder, and neither has fixed the problem.

Bug Acknowledged
TOPICS
macOS

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correct answers 1 Correct answer

Adobe Employee , Oct 10, 2019 Oct 10, 2019
Thanks for reporting. The issue and workaround is documented here: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#RenderVideostartsbutnevercomp...

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15 Comments
LEGEND ,
Oct 10, 2019 Oct 10, 2019

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Hi Michael,
i had the same problem and fixed it.
Go to "settings" -> "security" -> "hard disk access"(don't know if this is the exakt term as i'm running a german version. In the german version it says ("Festplattenvollzugriff") and give photoshop access to your hard disk.
greetings 
D

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Community Beginner ,
Oct 10, 2019 Oct 10, 2019

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Thank you Daniel! Problem solved!!!

For the English version, go to  (Mac) System Preferences > Security & Privacy (Privacy Tab) > Full Disk Access > enable Photoshop.


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Adobe Employee ,
Oct 10, 2019 Oct 10, 2019

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Thanks for reporting. The issue and workaround is documented here: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#RenderVideostartsbutnevercomp...

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Oct 11, 2019 Oct 11, 2019

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When I want to render a video (mp4) in photoshop is doesn't seem to work after updated to macOS catalina.

After file > export > render video, I cannot select the option "Adobe media encoder" but only "photoshop image sequence". This results in multiple saved .psd files (each frame of my video). Is there a workaround for this problem? 

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LEGEND ,
Oct 17, 2019 Oct 17, 2019

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Doesn't work with me! Now what?

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LEGEND ,
Nov 01, 2019 Nov 01, 2019

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This workaround didn't work for me - are there any other ways to fix this?

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Adobe Employee ,
Nov 01, 2019 Nov 01, 2019

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It may help if we could see yourPhotoshop System Info. Launch Photoshop, and select Help > System Info...and copy/paste the text in a reply.

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Nov 05, 2019 Nov 05, 2019

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Adobe Photoshop Version: 20.0.7 20191017.r.87 2019/010/17: 1208010  x64
Number of Launches: 13
Operating System: Mac OS 10.15.1
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2700 MHz
Built-in memory: 16384 MB
Free memory: 7683 MB
Memory available to Photoshop: 13788 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
The GPU Sniffer crashed on 01/11/2019 at 14:38:23
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=1050, right=1680
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="AMD Radeon Pro 460 OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon Pro 460 OpenGL Engine"
glgpu[0].GLRendererID=16915465
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Oct  2 2019 00:43:05)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Intel(R) HD Graphics 530"
clgpu[0].CLVendor="Intel Inc."
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Oct 21 2019 21:24:23)"
clgpu[0].CLBandwidth=1.94104e+10
clgpu[0].CLCompute=90.4289
nativegpu[0].NativeName="Intel(R) HD Graphics 530"
clgpu[1].CLPlatformVersion="1.2 (Oct  2 2019 00:43:05)"
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=4096
clgpu[1].CLName="AMD Radeon Pro 460 Compute Engine"
clgpu[1].CLVendor="AMD"
clgpu[1].CLVendorID=16915456
clgpu[1].CLDriverVersion="1.2 (Oct 21 2019 21:20:14)"
clgpu[1].CLBandwidth=6.6198e+10
clgpu[1].CLCompute=246.748
nativegpu[1].NativeName="AMD Radeon Pro 460"
License Type: Subscription
Serial number: 90960081984258540712
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop CC 2019/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 465.6G, 112.5G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Plug-ins/

Installed components:

   dvametadata.framework   dvametadata   12.1.0.0   
   AdobeXMPScript.framework   AdobeXMPScript   79.163499   79.163499
   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_11.0" "." "22995"
   ICUConverter.framework   ICUConverter   3.61   "gtlib_11.0" "." "22995"
   AdobeCrashReporter.framework   AdobeCrashReporter   7.7.2   
   boost_system.framework   boost_system   12.1.0.0   
   AdobeACE.framework   AdobeACE   2.20.02.42314   79.603421
   AdobeOwl.framework   AdobeOwl   5.3.0   
   mediacoreif.framework   mediacoreif   12.1.0.0   
   dvascripting.framework   dvascripting   12.1.0.0   
   dvaappsupport.framework   dvaappsupport   12.1.0.0   
   dvaunittesting.framework   dvaunittesting   12.1.0.0   
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.41336   79.598424
   k2.framework   k2   1   
   AIDE.framework   AIDE   1.5.0.41688   79.600470
   dynamiclink.framework   dynamiclink   12.1.0.0   
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0   
   dvametadataUI.framework   dvametadataUI   12.1.0.0   
   AdobeExtendScript.framework   AdobeExtendScript   4.5.9.1   81.1157194
   boost_filesystem.framework   boost_filesystem   12.1.0.0   
   AdobeBIB.framework   AdobeBIB   1.2.03.41706   79.600623
   AdobeXMPFiles.framework   AdobeXMPFiles   79.163499   79.163499
   AdobeLinguistic.framework      23636   
   dvaplayer.framework   dvaplayer   12.1.0.0   
   PlugPlugOwl.framework   PlugPlugOwl   9.2.1.39   
   AdobeAGM.framework   AdobeAGM   4.30.87.41706   79.600623
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.600623
   AdobePDFL.framework   AdobePDFL   15.0.0.41785   79.301181
   dvacore.framework   dvacore   12.1.0.0   
   AdobePIP.framework   AdobePIP   8.0.0.52.48027   
   AdobePDFSettings.framework   AdobePDFSettings   1.4   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.41336   79.598424
   dvatransport.framework   dvatransport   12.1.0.0   
   Cg.framework   NVIDIA Cg      
   AdobeXMP.framework   AdobeXMPCore   79.163499   79.163499
   AdobeJP2K.framework   AdobeJP2K   1.2.2.41336   79.271024
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0   
   LogSession.framework   LogSession   8.0.0.52.48027   
   PlugPlugExternalObject.framework      9.2.1.39   
   AdobeScCore.framework   AdobeScCore   4.5.9.1   81.1157194
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.41706   79.600623
   dvametadataapi.framework   dvametadataapi   12.1.0.0   
   CITThreading.framework         
   WRServices.framework         
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.41706   79.600623
   boost_threads.framework   boost_threads   12.1.0.0   
   aif.framework   aif   6.0.00.1   1.
   AdobeCoolType.framework   AdobeCoolType   5.17.00.41706   79.600623
   dvamediatypes.framework   dvamediatypes   12.1.0.0   
   AdbePM.framework   AdbePM   3.0.00.377262   1.601805
   boost_date_time.framework   boost_date_time   12.1.0.0   
   opencv2.framework   opencv2   3.2.0   
   AdobeMPS.framework   AdobeMPS   5.8.1.44200   95.612057
   dvaui.framework   dvaui   12.1.0.0   
   ahclient.framework   ahclient   4.0.0.0   
   ICUData.framework   ICUData   3.61   "gtlib_11.0" "." "22995"
   dvamarshal.framework   dvamarshal   12.1.0.0   


Required plug-ins:

   3D Studio 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Accented Edges 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 20.0.7, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 12.0 (322), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 12.0 (322), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 20.0  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Collada DAE 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Color Halftone 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 20.0  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Flash 3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Fresco 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Google Earth 4 KMZ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Grain 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 20.0  © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 20.0  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 20.0.7, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 20.0.7, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 20.0.7, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PLY 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Pointillize 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 20.0.7, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 20.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 20.0.7, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 20.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   STL 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Sumi-e 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Water Paper 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 20.0.7, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Wind 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 20.0.7, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.Butler.backend  2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   New Document  3.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.0.0/fnft.html?v=3.0.0.4”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/purchaseTypekit.html”
   Home  2.7.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.7.2/index.html?v=2.7.2.14”
   com.adobe.capture.extension  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/extensions/capture/capture.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

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LEGEND ,
Nov 27, 2019 Nov 27, 2019

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I have the same problem! Please help me fix it

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Adobe Employee ,
Nov 27, 2019 Nov 27, 2019

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Install the 21.0.1 update. Should fix this issue.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Nov 27, 2019 Nov 27, 2019

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Install the 21.0.1 update. Should fix this issue.

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Dec 03, 2019 Dec 03, 2019

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Unfortunately not 😞 

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Adobe Employee ,
Dec 03, 2019 Dec 03, 2019

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OK. Probably best to sign in and talk directly to support for help: https://helpx.adobe.com/contact.html

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
May 08, 2020 May 08, 2020

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I am having the same problem, I can't render video in Photoshop, spinning at the end of Initializing Video Export. I have added photoshop to Security & Privacy on Mac. Currently using Catalina 10.15.4; Photoshop 21.1.2.

Any solutions?

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Adobe Employee ,
May 11, 2020 May 11, 2020

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LATEST
Have you tried restarting the computer?

Senior Product Manager - Customer Advocacy - Digital Imaging

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