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P: Resolve Fonts Dialog Won't Accept Input, Then Crashes Photoshop

Explorer ,
Feb 01, 2018 Feb 01, 2018

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Photoshop 2018 CC 19.0.1

Mac OS El Capitan 10.11.6

Suitcase Fusion 19.0.4 (6333)

Even though fonts in Suitcase Fusion have been activated, an active TypeKit window appears. When I click CANCEL or even select an alternative font and click DON’T RESOLVE, the window won’t close. While it is active, the spinning dots just keep going and going. I have to quit or force quit Photoshop in order to use it. Then I have to manually turn on the full family and reopen Photoshop.

I have changed settings to force Suitcase to open Font Families, however this TypeKit window shows up when I don’t have a font available and it simply won’t close without forcing Photoshop to close.

It's very odd as I have been using Photoshop CC 2018 for months and have updated Suitcase, however this issue didn't seem to pop up right away.

The image below shows my Photoshop TypeKit window in front of Suitcase, which shows that the font is activated (diamond shape).

RackMultipart2018020234816kxub-5c7d4ab9-7630-44ec-85b0-3be9ec5b17fe-1456723102.pngRackMultipart2018020234816kxub-5c7d4ab9-7630-44ec-85b0-3be9ec5b17fe-1456723102.png

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2 Comments
LEGEND ,
Feb 26, 2018 Feb 26, 2018

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I had this same issue pop up today. I don't have a solution but I wanted to chime in that this is not an isolated case.

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Explorer ,
Feb 26, 2018 Feb 26, 2018

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The latest Extensis Suitcase update seems to have resolved this but it's still not working effectively at opening all fonts in one go. I usually have to open it twice.

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