P: Resolved (#202502040006) PS Generative Fill and Generative Expand not working

[MYRIAM_ISSA4971]

AI generator is not working at all 

{Title updated by moderator}

[Daanoe]

Generative Fill doesn't work anymore. I get a message that I should try again later. Maybe since the recent update 6 days ago? Anyone know how to fix this? 

Photoshop 26.3

[FoxKnives2025]

Non mi consente il riempimento generativo. Dice che c'è un problema e di riprovare più tardi. Anche dopo ora continua a non funzionare.

[jane-e]

@heejink41958951 

I've moved your post from Creative Cloud Desktop to the Photoshop forum.

Jane

[Marek37825785d14b]

I have the same issue - Generative fill error - Photoshop 25 , 26, beta version and online version - seems to be a general Adobe problem...

[defaulte27ppgswe6it]

I also have the GF issue but I'm on 26.0.0 
Looks like a reported issue on here — https://status.adobe.com/ though they list is as affecting Americas, it seems to be impacting multiple regions (incl mine in EMEA). 

People on these threads report saying reverting to an older install is helping them
— https://community.adobe.com/t5/photoshop-ecosystem-discussions/generative-fill/td-p/14768305/page/4 
— https://community.adobe.com/t5/photoshop-ecosystem-discussions/anyone-having-problems-with-generativ... 

I don't have time to faff with that, at least I can still use content-aware fill. 

[jane-e]

@saneeshk35882970 

I've moved your post from Creative Cloud Desktop to the Photoshop forum.

Jane

[FUNNEL SIMPLIFIED]

same here since this morning

[defaulte27ppgswe6it]

I also have the Generative Full issue.
Looks like a reported issue on here — https://status.adobe.com/ though they list is as affecting Americas, it seems to be impacting multiple regions (incl mine in EMEA). 

People on these threads report saying reverting to an older install is helping them
— https://community.adobe.com/t5/photoshop-ecosystem-discussions/generative-fill/td-p/14768305/page/4 
— https://community.adobe.com/t5/photoshop-ecosystem-discussions/anyone-having-problems-with-generativ... 

(I don't have time to faff with that, at least I can still use content-aware fill)

[jane-e]

I am using Photoshop 

By klara_3093

I've moved your post from Creative Cloud Desktop to the Photoshop forum.

Jane

[Urs345321293tic]

My generative fill was working just fine until yesterday when I started having issues with the feature. First it would only generate half of the marked selection and now it doesn't generate anything at all. I tried everything to fix the bug, stable internet connection, everything's updated, i reset the preferences, all the layers are unlocked and I'm not using smart objects, there are also no clipping masks involved, i logged in and out of photoshop but nothing changed. 
this is extremely annoying since I need the generative fill to finish this one project. 
Does anyone have the same issue that can't be resolved?

[defaulte27ppgswe6it]

I also have the generative fill issue, seem like a lot of people are. 
Looks like a reported issue on here — https://status.adobe.com/ though they list is as affecting Americas, it seems to be impacting multiple regions (incl mine in EMEA). 

People on these threads report saying reverting to an older install is helping them
— https://community.adobe.com/t5/photoshop-ecosystem-discussions/generative-fill/td-p/14768305/page/4 
— https://community.adobe.com/t5/photoshop-ecosystem-discussions/anyone-having-problems-with-generativ... 

I can't attest to if that works, I'm low on time and at least I can still use content-aware fill. 

[Сергей32717677t1i2]

Hi, I'm having the same problem right now. I think it's a problem on the Adobe side.

[pavel_5400]

Today, Photoshop AI Generation stopped working. When I try to generate something, I get the error: 'We've encountered an issue and can't complete your request at this time. Please try again later.' Do you know what’s going on? Thank you.

[paulo24954977td4t]

Same problem here!

[CristianCapomagi]

the generative fill don t work

[soif]

No generation for several hours now, but I have the impression that I'm not alone. Any explanation?

[Dave is here]

It seems like an operation error on Adobe Firefly. Yesterday everything was fine but today i cant use anything. No expand, no fill or anything. But yeah, not getting any real info what doesnt work or a report function is crazy. We use Adobe as a company and not really able to work with it problem-free is insane. Can you actually request your money back if the programs don't work properly?

Btw. all Products are up-to-date.

[anninosaka]

I'm selecting part of a photo and I'm getting the same error. Not working as of this morning.

[RuthyTutti]

I have the same issue, yesterday was working with AI no problem. Please someone help, clients waiting for pictures 😞

[Eager_thinker5687]

how long it will take to solve the problem?

[chloejorja]

[tolyaasch]

Same here. Picture generating works but generative fill/expand or remove tool not 😞

[ayberkyuksel]

bende aynı sorunu yasıyorum imdat

[elizabethk33014574]

Many thanks. Do you know why the issue is occurring today?

[Benoit1587]

Oui, c'est probablement un soucis chez Adobe. J'ai tout essayé chez moi, vérification des dernières mises à jour, essai sur Photoshop 2025, Ptohoshop Beta, redémarrage du Mac... rien à faire !