Could it be a hardware problem? What is your power source? Because if CPU + GPU goes 100% and power source is not strong enough it could outage your PC. i9 is power hungry CPU.
Please include the version of Ps you're using and which OS version. I think the object select uses the GPU, so include that info too. Also link to other threads with users having the same crash.
No, it's not. My power source is a Gigabyte 750W. Also I ran a multitude of benchmarks, Mem86 test for 24 hours, etc, and there aren't any errors in any other software other than Photoshop (I use 3DS Max, render stuff, etc).
I have a similar issue with using the select subject feature. I have a 4790K and a Nvidia 1070 video card. If I go to the BIOS and disable hyper threading, the reboot doesn't happen. Might be worth trying to see if that also has an effect on your issue. It should still work with hyper threading enabled of course but is a good troubleshooting step.
If I go to select and mask then select subject, my computer will instantly reboot. No blue screen is shown, no memory dump files are found and nothing is logged in the event viewer. If I disable hyperthreading in the BIOS, the issue does not happen. My computer system info is below:
Accented Edges 21.1 - from the file “Filter Gallery.8bf” Adaptive Wide Angle 21.1 - from the file “Adaptive Wide Angle.8bf” Angled Strokes 21.1 - from the file “Filter Gallery.8bf” Average 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “Average.8bf” Bas Relief 21.1 - from the file “Filter Gallery.8bf” BMP 21.1 - from the file “Standard MultiPlugin.8bf” Camera Raw 12.2.1 - from the file “Camera Raw.8bi” Camera Raw Filter 12.2.1 - from the file “Camera Raw.8bi” Chalk && Charcoal 21.1 - from the file “Filter Gallery.8bf” Charcoal 21.1 - from the file “Filter Gallery.8bf” Chrome 21.1 - from the file “Filter Gallery.8bf” Cineon 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “Cineon.8bi” Clouds 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “Clouds.8bf” Color Halftone 21.1 - from the file “Standard MultiPlugin.8bf” Colored Pencil 21.1 - from the file “Filter Gallery.8bf” Conté Crayon 21.1 - from the file “Filter Gallery.8bf” Craquelure 21.1 - from the file “Filter Gallery.8bf” Crop and Straighten Photos 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “CropPhotosAuto.8li” Crop and Straighten Photos Filter 21.1 - from the file “Standard MultiPlugin.8bf” Crosshatch 21.1 - from the file “Filter Gallery.8bf” Crystallize 21.1 - from the file “Standard MultiPlugin.8bf” Cutout 21.1 - from the file “Filter Gallery.8bf” Dark Strokes 21.1 - from the file “Filter Gallery.8bf” De-Interlace 21.1 - from the file “Standard MultiPlugin.8bf” Dicom 21.1 - from the file “Dicom.8bi” Difference Clouds 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “Clouds.8bf” Diffuse Glow 21.1 - from the file “Filter Gallery.8bf” Displace 21.1 - from the file “Standard MultiPlugin.8bf” Dry Brush 21.1 - from the file “Filter Gallery.8bf” Eazel Acquire 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “EazelAcquire.8ba” Entropy 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “statistics.8ba” Export Color Lookup Tables 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “Export3DLUT.8be” Extrude 21.1 - from the file “Standard MultiPlugin.8bf” FastCore Routines 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “FastCore.8bx” Fibers 21.1 - from the file “Standard MultiPlugin.8bf” Film Grain 21.1 - from the file “Filter Gallery.8bf” Filter Gallery 21.1 - from the file “Filter Gallery.8bf” Fresco 21.1 - from the file “Filter Gallery.8bf” Glass 21.1 - from the file “Filter Gallery.8bf” Glowing Edges 21.1 - from the file “Filter Gallery.8bf” Grain 21.1 - from the file “Filter Gallery.8bf” Graphic Pen 21.1 - from the file “Filter Gallery.8bf” Halftone Pattern 21.1 - from the file “Filter Gallery.8bf” Halide Bottlenecks 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “HalideBottlenecks.8bx” HDRMergeUI 21.1 - from the file “HDRMergeUI.8bf” HSB/HSL 21.1 - from the file “Standard MultiPlugin.8bf” IFF Format 21.1 - from the file “Standard MultiPlugin.8bf” IGES 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “U3D.8bi” Ink Outlines 21.1 - from the file “Filter Gallery.8bf” JPEG 2000 21.1 - from the file “JPEG2000.8bi” Kurtosis 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “statistics.8ba” Lens Blur 21.1 - from the file “Lens Blur.8bf” Lens Correction 21.1 - from the file “Lens Correction.8bf” Lens Flare 21.1 - from the file “Standard MultiPlugin.8bf” Liquify 21.1 - from the file “Liquify.8bf” Matlab Operation 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “ChannelPort.8bf” Maximum 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “statistics.8ba” Mean 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “statistics.8ba” Measurement Core 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “MeasurementCore.8me” Median 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “statistics.8ba” Mezzotint 21.1 - from the file “Standard MultiPlugin.8bf” Minimum 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “statistics.8ba” MMXCore Routines 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “MMXCore.8bx” Mosaic Tiles 21.1 - from the file “Filter Gallery.8bf” Multiprocessor Support 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “MultiProcessor Support.8bx” Neon Glow 21.1 - from the file “Filter Gallery.8bf” Note Paper 21.1 - from the file “Filter Gallery.8bf” NTSC Colors 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “NTSC Colors.8bf” Ocean Ripple 21.1 - from the file “Filter Gallery.8bf” OpenEXR 21.1 - from the file “Standard MultiPlugin.8bf” Paint Daubs 21.1 - from the file “Filter Gallery.8bf” Palette Knife 21.1 - from the file “Filter Gallery.8bf” Patchwork 21.1 - from the file “Filter Gallery.8bf” Paths to Illustrator 21.1 - from the file “Standard MultiPlugin.8bf” PCX 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “PCX.8bi” Photocopy 21.1 - from the file “Filter Gallery.8bf” Picture Package Filter 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “ChannelPort.8bf” Pinch 21.1 - from the file “Standard MultiPlugin.8bf” Pixar 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “Pixar.8bi” Plaster 21.1 - from the file “Filter Gallery.8bf” Plastic Wrap 21.1 - from the file “Filter Gallery.8bf” Pointillize 21.1 - from the file “Standard MultiPlugin.8bf” Polar Coordinates 21.1 - from the file “Standard MultiPlugin.8bf” Portable Bit Map 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “PBM.8bi” Poster Edges 21.1 - from the file “Filter Gallery.8bf” PRC 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “U3D.8bi” Radial Blur 21.1 - from the file “Standard MultiPlugin.8bf” Radiance 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “Radiance.8bi” Range 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “statistics.8ba” Render Color Lookup Grid 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “Export3DLUT.8be” Reticulation 21.1 - from the file “Filter Gallery.8bf” Ripple 21.1 - from the file “Standard MultiPlugin.8bf” Rough Pastels 21.1 - from the file “Filter Gallery.8bf” Save for Web 21.1 - from the file “Save for Web.8be” ScriptingSupport 21.1 - from the file “ScriptingSupport.8li” Shake Reduction 21.1 - from the file “Shake Reduction.8bf” Shear 21.1 - from the file “Standard MultiPlugin.8bf” Skewness 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “statistics.8ba” Smart Blur 21.1 - from the file “Standard MultiPlugin.8bf” Smudge Stick 21.1 - from the file “Filter Gallery.8bf” Solarize 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “Solarize.8bf” Spaces 21.1 - from the file “Spaces.8li” Spatter 21.1 - from the file “Filter Gallery.8bf” Spherize 21.1 - from the file “Standard MultiPlugin.8bf” Sponge 21.1 - from the file “Filter Gallery.8bf” Sprayed Strokes 21.1 - from the file “Filter Gallery.8bf” Stained Glass 21.1 - from the file “Filter Gallery.8bf” Stamp 21.1 - from the file “Filter Gallery.8bf” Standard Deviation 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “statistics.8ba” Sumi-e 21.1 - from the file “Filter Gallery.8bf” Summation 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “statistics.8ba” Targa 21.1 - from the file “Standard MultiPlugin.8bf” Texturizer 21.1 - from the file “Filter Gallery.8bf” Tiles 21.1 - from the file “Standard MultiPlugin.8bf” Topaz DeNoise AI 10.0 - from the file “tltopazdenoiseaips_x64.8bf” Torn Edges 21.1 - from the file “Filter Gallery.8bf” Twirl 21.1 - from the file “Standard MultiPlugin.8bf” U3D 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “U3D.8bi” Underpainting 21.1 - from the file “Filter Gallery.8bf” Vanishing Point 21.1 - from the file “VanishingPoint.8bf” Variance 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “statistics.8ba” Water Paper 21.1 - from the file “Filter Gallery.8bf” Watercolor 21.1 - from the file “Filter Gallery.8bf” Wave 21.1 - from the file “Standard MultiPlugin.8bf” WIA Support 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “WIASupport.8li” Wind 21.1 - from the file “Standard MultiPlugin.8bf” Wireless Bitmap 21.1 (20200508.r.190 2020/05/08: 73760933ad5) - from the file “WBMP.8bi” ZigZag 21.1 - from the file “Standard MultiPlugin.8bf”
Optional and third party plug-ins: NONE
Duplicate and Disabled plug-ins: NONE
Plug-ins that failed to load: NONE
Unified Extensibility Platform - Extensions:
com.adobe.ccx.start 3.4.2.5 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.4.2\" CDO: 1.64.3 CmdN: 1.3.4 CDP: 1.91.4 com.adobe.photoshop.personalization 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2020\Required\UXP/\com.adobe.photoshop.personalization\"
Extensions:
com.adobe.stock.panel.licensing 0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html” New Document 3.2.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.2.0\fnft.html?v=3.2.0.7” Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_8_294\index.html” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_8_294\purchaseTypekit.html” Home 2.11.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.11.0\index.html?v=2.11.0.12” com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_8_294\extensions\capture\capture.html” Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html” Export As 4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” Export As 4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Hi, all those who are facing this problem, can we please get more information about the bios? You can get this information by running the following command in command prompt: wmic bios get smbiosbiosversion.
can we please get more information about the bios? You can get this information by running the following command in command prompt: wmic bios get smbiosbiosversion.
can we please get more information about the bios? You can get this information by running the following command in command prompt: wmic bios get smbiosbiosversion.
Razvan Matei: Can you also try disabling the the GPU by doing the following: Edit->Preferences->Performance, uncheck use Graphics Processor and try again and report if you can still reproduce? Thanks.
Thanks a lot Cody. Can you also try disabling the the GPU by doing the following: Edit->Preferences->Performance, un-check use Graphics Processor and try again and report if you can still reproduce? Thanks.