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P: Retina screen resolution slows down path creation

Contributor ,
Jan 22, 2018 Jan 22, 2018

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I think this is a bug but it'd be good to see if anyone else suffers from it.

Whilst I love the new path options in the latest CC, the more of these lovely anti-aliased coloured paths you add to an image the more the path creation slows down. Clicking the next point and dragging a curve gets jumpier the more points there are and it's not an excessive number before it happens. Also selecting the path in the paths panel and scrubby zooming jumps instead of smooth scrolling, deselecting the path and zooms goes back to smooth again.

Unfortunately unchecking 'Anti-alias Guides and Paths' in the Advanced Graphics Processor Settings> Performance doesn't help neither does dialing down the Drawing Mode to Basic. Fully turning off Use Graphics Processor is the only thing that solves it but that's unpractical.

I'd have thought a new iMac with 32Gb RAM and a 4Gb AMD Radeon Pro 750 might be fine to cope with this feature but it appears not. It's a really annoying lag that makes creating more paths inaccurate the more you add.

UPDATE 1 - It seems dragging the image window over to my non-Retina 24" 1920 x 1200 second screen solves it, the scrubby zoom is smooth. It's looking like the Retina 27" iMac screen at 5120 x 2880 is struggling to redraw the pathing in real time even with 4GB onboard the Radeon Pro 570.

I guess there must be so much info in rendering the paths in CC19 compared to last years previous version. I really thought turning off 'Anti-alias Guides and Paths' might solve a problem like this but it'll take someone with a better specced iMac GPU to prove a fast card redraw overcomes this.

UPDATE 2 - Clicking the Low Resolution setting on Get Info also solves this for the main Retina screen. Not ideal but it works.

RackMultipart2018012242858z5lt-04a3ec01-bcd2-4c67-8a5a-0651866207b3-2060631439.pngRackMultipart2018012242858z5lt-04a3ec01-bcd2-4c67-8a5a-0651866207b3-2060631439.png

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correct answers 1 Correct answer

Adobe Employee , Jan 18, 2022 Jan 18, 2022

This was fixed with Photoshop. 20.0 or later.

Status Fixed

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11 Comments
Adobe Employee ,
Feb 08, 2018 Feb 08, 2018

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Hi Garry, how thick do you have your paths UI set to? (under the little gear icon on the Pen tool options bar)

The team is aware of some performance issues with the new pen drawing tool and they are investigating improvements.

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Contributor ,
Feb 09, 2018 Feb 09, 2018

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Hi Jeff. It's set at 1px as in the screenshot

RackMultipart20180209350918zw4-708cbda6-f9f3-4ea0-b2c3-532daeac8d14-851816487.png

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Adobe Employee ,
Feb 09, 2018 Feb 09, 2018

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Thanks. Does it get better at all if Rubber Band is disabled?

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Contributor ,
Feb 09, 2018 Feb 09, 2018

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No I'm afraid not Jeff. Here's a small screen recording of the zoom lag when there's lot's of paths involved.

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Contributor ,
Feb 09, 2018 Feb 09, 2018

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As I mentioned in the main topic, if I change Photoshop to use low resolution it's fine with zooming, it's just the retina quality that it's struggling with.

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Adobe Employee ,
Feb 09, 2018 Feb 09, 2018

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Gotcha. Could I get a copy of your file for our engineer? I can email you for private exchange.

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Contributor ,
Feb 09, 2018 Feb 09, 2018

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I can do that Jeff. Might be a few hours until I can get it over. Thanks. By all means email me then I can send it as an attachment

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Explorer ,
Aug 02, 2018 Aug 02, 2018

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Hi Garry, I have the same problem with paths in Photoshop. When paths are getting a little complex Photoshop and the rest of the OS is slowing down. Only when I turn off graphic acceleration it works fine. But then the rest of Photoshop behaves sluggish. I work on several computers. I have it on a Mac Pro with Nvidia GTX 1050 Ti 4095 MB and on a Macbook pro 2017 Raedon Pro 560 4096 MB. I am also working on a PC with the same version of Photoshop and I don't have any problems with paths at all.

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LEGEND ,
Aug 09, 2018 Aug 09, 2018

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I am having the same problem with a 2017 iMac with 32gb of ram. No problem in PS2017 but PS2018 is slooow. Especially with a path selected. A workaround is to set the path size to 0.5px.

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Explorer ,
Aug 09, 2018 Aug 09, 2018

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I have it already at 0.5 px. But it's a good idea. Because when I increase the size it's getting even slower. But still with 0.5px it's way too slow for me.
Thanks.

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Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

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LATEST

This was fixed with Photoshop. 20.0 or later.

Status Fixed

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