P: Right clicking in canvas opens the brush panel and closes it immediately (wintab)

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Explorer ,
Aug 19, 2020 Aug 19, 2020

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When right clicking in canvas with brush tool selected, it opens the brush panel and closes it immediately. I have to right click another time to make it stay open. EXTREMELY annoying.

Bug Unresolved
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Windows

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9 Comments
Explorer ,
Aug 20, 2020 Aug 20, 2020

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bump.

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Community Beginner ,
Aug 20, 2020 Aug 20, 2020

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I had this problem around 9 years ago... I'm trying to remember how I fixed this

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Adobe Employee ,
Aug 20, 2020 Aug 20, 2020

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@Rinthe what other apps are running at the same time?  We suspect another app may be interrupting a PS tracker.  We need to figure out what app(s) those are and prevent that. Suspects are: OBS and zoom.  

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Explorer ,
Aug 20, 2020 Aug 20, 2020

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I use photoshop everyday professionally. Nothing new was added to my workflow. Problem only started happening AFTER the update. never had it before.

apps running:
Photoshop
Bridge
Chrome
Spotify

I had to roll back to older version because the new one was unusable. Rolling back version also fixed this issue. So it's the new update that broke it.


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Adobe Employee ,
Aug 20, 2020 Aug 20, 2020

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Just to be clear, I'm not trying to blame other apps and I agree this is a new issue with the latest update; a bug we are looking at and trying to fix but we can't reproduce it.  That's the problem. There are several users who are experiencing this and we're trying to figure out what the root cause is.  

Do you by chance have a gaming mouse with related mouse software with it set to a high polling rate and/or GSync GPU+Monitor?

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Adobe Employee ,
Aug 20, 2020 Aug 20, 2020

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Oh, your title says (wintab).  Does this only happen with WinTab and not happen with Win Ink, i.e. with PSUserConfig (UseSystemStylus 0) disabled?

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Explorer ,
Aug 20, 2020 Aug 20, 2020

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I can't reproduce the problem now because I've rolled back. Title should have been WindowsInk, that was a mistake. I'm not sure if this only happens with windowsink or not though.

I have a logitech g pro mouse and have the g hub software installed. no gsync monitors.

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Adobe Employee ,
Aug 21, 2020 Aug 21, 2020

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Ok, thanks Rinthe.  That info helps.  What version did you roll back to?

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Explorer ,
Aug 21, 2020 Aug 21, 2020

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You're welcome, hopefully this can be fixed soon. The right click also doesn't work in the layers panel btw. If I remember correctly, the right click was registering as left click in the layer panel.

I rolled back to 21.2.1.

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