P: Save For Web - "A write permissions error has occurred" - on macOS (Dropbox issue)

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Community Beginner ,
Dec 16, 2020 Dec 16, 2020

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Can not export any legacy formats.
I have enabled photoshop 2021 in the systems security permissions for full disk access and the same for files and folders and accessibility, after having read some of the previous advice on here for older versions of photoshop and OS, but to no avail. An error message appears every time I try to save for web legacy - It's an animated GIF I'm trying to export. An incredibly frustrating fault that needs to be addressed soon! 

 

{PS-75070}

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correct answers 2 Correct answers

New Here , Mar 02, 2022 Mar 02, 2022
The answer from Henryh worked for me the first time, and again when I forgot and came back to this forum. Dropbox backups will not allow me to Save for Web from Photoshop sometimes. It works fine for days or weeks, then suddenly it won't.(I'm on a 2015 iMac with Mojave os; you may not have this issue on a newer system.) These are the instructions that I received from Dropbox live chat (with my notes in parens) and after I did these, I was able to Save for Web again. Open your Dropbox desktop app...

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New Here , Aug 31, 2021 Aug 31, 2021
I ran into this issue and found a solution using information from another forum. For me, it had something to do with Dropbox backups. I turned off the backup of my files that was going to Dropbox and re-tried exporting the photo in legacy format (save for web). This time instead of the error message I got a popup to allow permissions for it to write to the destination folder. I granted it permission and the export was successful. After the successful export I was able to re-enable Dropbox backup...

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Adobe Community Professional ,
Nov 19, 2021 Nov 19, 2021

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Hi try make the width and height lower than current and check...regards

Ali Sajjad / Graphic Design Trainer / Freelancer

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New Here ,
Dec 06, 2021 Dec 06, 2021

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I am trying to save a jpg to HTML and I keep getting the error "Could not complete this operation. A write permissions error has occurred." I spent hourrrsssss with Adobe help and they cannot figure it out.  

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Adobe Community Professional ,
Dec 07, 2021 Dec 07, 2021

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Apple & oranges.  You can't save JPG which is a binary file to HTML which is an Ascii hypertext markup file. 

 

For best results, use your graphics editor for images only. 

 

Use a code editor like Dreamweaver or VS Code to create HTML files.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jan 19, 2022 Jan 19, 2022

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Hello,
I've read through this whole thread applied all the comments and I still get the same error... Screenshot 2022-01-19 at 16.03.10.png

I have done the following:
1. Disconnected my Dropbox sync

2. Saved new working file to my desktop (with disconnected Dropbox)

3. Given Photoshop Full Disk Access

4. Restarted Photoshop

5. Retarted my computer

6. Updated my Photoshop
7. Choosing smaller size to export for web legacy

Nothing seems to work. I'm running on Big Sur. 

Please help!!!

 

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New Here ,
Jan 26, 2022 Jan 26, 2022

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I too have been trying toget around this for months. I hve cancelled my subscription only to be forced back to photoshop because of my job.....

 

None of the solutions fix the error for me. I dont have dropbox, I gave full permissions.... bla bla bla. Not need to write it all down becuse there are enough in here who have that got no response. so f-ing frustrating. I don't know what worht the cash grab subscription or the money lost in time fighting with this dinosaur of a product.

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New Here ,
Mar 02, 2022 Mar 02, 2022

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The answer from Henryh worked for me the first time, and again when I forgot and came back to this forum. 

Dropbox backups will not allow me to Save for Web from Photoshop sometimes. It works fine for days or weeks, then suddenly it won't.

(I'm on a 2015 iMac with Mojave os; you may not have this issue on a newer system.)

 

These are the instructions that I received from Dropbox live chat (with my notes in parens) and after I did these, I was able to Save for Web again.

  • Open your Dropbox desktop app preferences. (From the main mac menu bar under Dropbox icon)
  • Click the Backups tab. (Under your profile picture, preferences.)
  • Click Manage backup. (If you don't have this button visible, it will say "Setup" instead; this happens when you have stopped the backups.)
  • Uncheck the folders you’d like to stop backing up to Dropbox or uncheck Mac/PC to turn off backup for all folders at once.
  • Click Save.
  • Choose Keep content in folders on this PC/Mac.

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New Here ,
Mar 08, 2022 Mar 08, 2022

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Same problem here, has followed from a 2015 macbook pro to brand new 2021 pro M1. Comes and goes, nothing fixes it for good. Please fix this adobe! Having to preview in a browser and save then move to apropirate folder is killing my workflow. 

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New Here ,
Apr 07, 2022 Apr 07, 2022

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I'm in the same boat here, trying to export out an animated GIF through the "Save for Web (Legacy)' export and getting the dreaded "Could not complete this operation. A write permissions error has occurred." error. Currently running MacOS 12.3 without Dropbox installed. I also have Photoshop allowed for "Full Disk Access" in my Security & Privacy settings. Also, I have no issues saving out files from Ps through any other methods, including the new "Export As..." method. Any direction for a possible solution would be much appreciated. Thanks!

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New Here ,
Apr 07, 2022 Apr 07, 2022

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Hi everyone,

 

I am having a very problematic bug when I try to use the Save for web menu (I need it to export an animated GIF).

When I try to export I get the error message "write access was not granted".

Capture d’écran 2022-04-07 à 20.03.38.png

 

I am using PS version 23.2.2 on a Monterey 12.2.1 Mac.

To try to fix it, I granted PS full disk access :

Capture d’écran 2022-04-07 à 20.08.12.png

And I tried a reset of PS preferences.

I also tried allowing more RAM to PS and lowering the size of the image.

None of these fixes worked ans this bug is becoming a nightmare, please help!

 

btw, exporting for screens works just fine but I can't get an animated GIF that way.

 

Thanks for your help everyone!

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New Here ,
Apr 13, 2022 Apr 13, 2022

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I'm using CC Photoshop v 23.3 on my Macbook Pro and for some reason, I've started getting this pop-up window when I try to export files for the web. I'm not sure why it's happening or how to resolve this issue. 

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Adobe Community Professional ,
Apr 13, 2022 Apr 13, 2022

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In System Preferences, >Security & Privacy, >Full Disk Access, do you see Photoshop listed? If not, do add it and try again.


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
May 09, 2022 May 09, 2022

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LATEST

Hi there,

 

I had the same troubles. 

 

At the suggestion of ADOBE and other users, the suggestion was to shut off DROPBOX SYNC for my desktop and data (both of those get stored there). It worked. The trouble began when i needed to re-sync for my files to go back. I ended up with duplicate files, things not linking, etc. It was a drag until i located what was needed and re-structured my finder.

 

Working with my tech, we found a stellar workaround:

When exporting using WEB LEGACY, select Preview (this will open it up in your browser). From there, download it / save the file. File is full size render.

 

web legacy_01.pngweb legacy_02.pngweb legacy_03.pngweb legacy_04.png

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