P: Saving/editing large PSB files creates artifacts and chunks of layers are missing

[helmutsteiner]

After editing or saving large PSB files (16bit, compressed) chunks of the image are missing or have color banded artifacts.

Here is an example:

RackMultipart2018021691221a5g8-671dcef1-06a8-4185-8177-45e6a07e5ff5-1099352617.PNG

I got 64GB of RAM and tested it to be sure that it hasn't any defects and causes the issue. I cannot complete my work anymore with this issue. Please fix this!

[Hannah Nicollet]

Hi Helmut,

Is this corruption that you can reproduce? Can you make it happen reliably if you follow the same series of steps? I.e. were you using certain filters, etc.? 

Could you do a couple of things for me? Would you:

1. Go to Photoshop > Preferences > Performance and uncheck "Use Graphics Processor" and see if you still see this corruption
2. Go to Help > System Info and then copy and paste the contents of that window here

Thank you,
Hannah

[helmutsteiner]

Hi Hannah,

Yes the corruptions are reproducible - they appear always on different parts of the image though and usually happen when I use content aware fill on the image. But they also appear when I used free transform todaty, then saved and reopened the file shown above. BTW Photoshop just crashed multiple times (with GPU en- and disabled) when I tried to reproduce the issue. I sent the crash report with this thread URL attached.

1) After multiple crashes (as described above) while using content aware fill on a big empty patch on one edge I changed my methodology: First transformed the image a little, then used content aware fill again and this time it worked without crash and artifacts. GPU was disabled this time. I saved the file after each step with a different name to be sure not to destroy the original panorama rendering this time. The artifacts are reproducible but appear on random places throughout the image especially when using content aware fill. They do not appear always though.

I had this issue before about a year ago and the only workaround I found was to save the file with different names after using content aware fill, then importing the saved files (with artifacts) as layers to the original file and masking out the artifacts to reveal the original image without those color bands. Unfortunately nothing has changed since then.

2) System Info:
Adobe Photoshop Version: 19.1.1 20180206.r.254 2018/02/06: 1156206  x64
Number of Launches: 82
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.16299.15
System architecture: Intel CPU Family:6, Model:14, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3400 MHz
Built-in memory: 65476 MB
Free memory: 2 MB
Memory available to Photoshop: 59442 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=0, left=-2560, bottom=1440, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=3072
glgpu[0].GLName="NVIDIA GeForce GTX 780"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="23.21.13.9077"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 780/PCIe/SSE2"
glgpu[0].GLRendererID=4100
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll"
glgpu[0].GLDriverDate="20180123000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=3072
clgpu[0].CLName="GeForce GTX 780"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="390.77"
clgpu[0].CLBandwidth=2.23706e+11
clgpu[0].CLCompute=1243.77
License Type: Subscription
Serial number: 90970576095591832406
GUIDBucket:
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\
Temporary file path: C:\Users\Helmut\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 418,2G, 175,4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2017/11/22-18:28:12   79.589342   79.589342
   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146
   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  
   AdobeOwl.dll   Adobe Owl   5.2.11  
   AdobePDFL.dll   PDFL 2017/10/31-06:12:59   79.250229   79.250229
   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.109.46827  
   AdobeSVGAGM.dll   AdobeSVGAGM   79.588619   79.588619
   AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924
   AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924
   AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924
   adobe_caps.dll   Adobe CAPS   10,0,0,6  
   AGM.dll   AGM 2017/11/22-18:28:12   79.589342   79.589342
   ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  
   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279
   amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000
   ARE.dll   ARE 2017/11/22-18:28:12   79.589342   79.589342
   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390
   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390
   Bib.dll   BIB 2017/11/22-18:28:12   79.589342   79.589342
   BIBUtils.dll   BIBUtils 2017/11/22-18:28:12   79.589342   79.589342
   boost_date_time.dll   photoshopdva   11.1.0  
   boost_filesystem.dll   photoshopdva   11.1.0  
   boost_signals.dll   photoshopdva   11.1.0  
   boost_system.dll   photoshopdva   11.1.0  
   boost_threads.dll   photoshopdva   11.1.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2017/11/22-18:28:12   79.589342   79.589342
   CRClient.dll   Adobe Crash Reporter Client DLL   1.6.3.0  
   dnssd.dll   Bonjour   3,0,0,2  
   dvaaudiodevice.dll   photoshopdva   11.1.0  
   dvacore.dll   photoshopdva   11.1.0  
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  
   dvamarshal.dll   photoshopdva   11.1.0  
   dvamediatypes.dll   photoshopdva   11.1.0  
   dvametadata.dll   photoshopdva   11.1.0  
   dvametadataapi.dll   photoshopdva   11.1.0  
   dvametadataui.dll   photoshopdva   11.1.0  
   dvaplayer.dll   photoshopdva   11.1.0  
   dvatransport.dll   photoshopdva   11.1.0  
   dvaui.dll   photoshopdva   11.1.0  
   dvaunittesting.dll   photoshopdva   11.1.0  
   dynamiclink.dll   photoshopdva   11.1.0  
   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1150526   81.1150526
   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
   igestep30.dll   IGES Reader   9.3.0.113  
   imslib.dll   IMSLib DLL   10.0.0.22  
   JP2KLib.dll   JP2KLib 2017/10/31-01:22:04   79.268591   79.268591
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  
   LogSession.dll   LogSession   7.4.1.109.46827  
   mediacoreif.dll   photoshopdva   11.1.0  
   MPS.dll   MPS 2017/10/31-01:22:04   79.588396   79.588396
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CC 2018   19.1.1  
   Plugin.dll   Adobe Photoshop CC 2018   19.1.1  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.5.0  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.5.0.87  
   PSArt.dll   Adobe Photoshop CC 2018   19.1.1  
   PSCloud.dll                                                   1.0.0.1  
   PSViews.dll   Adobe Photoshop CC 2018   19.1.1  
   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1150526   81.1150526
   SVGRE.dll   SVGRE   79.586793   79.586793
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1
   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  
   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   19.0.0.0  
   WRServices.dll   WRServices Thu June 21 2017 12:26:24   Build 0.22473   0.22473
   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   3D Studio 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
   Accented Edges 19.1.1 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 19.1.1 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 19.1.1 - from the file “Filter Gallery.8bf”
   Average 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Average.8bf”
   Bas Relief 19.1.1 - from the file “Filter Gallery.8bf”
   BMP 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 10.2 - from the file “Camera Raw.8bi”
   Camera Raw Filter 10.2 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 19.1.1 - from the file “Filter Gallery.8bf”
   Charcoal 19.1.1 - from the file “Filter Gallery.8bf”
   Chrome 19.1.1 - from the file “Filter Gallery.8bf”
   Cineon 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Cineon.8bi”
   Clouds 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Clouds.8bf”
   Collada 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
   Color Halftone 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 19.1.1 - from the file “Filter Gallery.8bf”
   CompuServe GIF 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Conté Crayon 19.1.1 - from the file “Filter Gallery.8bf”
   Craquelure 19.1.1 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 19.1.1 - from the file “Filter Gallery.8bf”
   Crystallize 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Cutout 19.1.1 - from the file “Filter Gallery.8bf”
   Dark Strokes 19.1.1 - from the file “Filter Gallery.8bf”
   De-Interlace 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Dicom 19.1.1 - from the file “Dicom.8bi”
   Difference Clouds 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Clouds.8bf”
   Diffuse Glow 19.1.1 - from the file “Filter Gallery.8bf”
   Displace 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 19.1.1 - from the file “Filter Gallery.8bf”
   Eazel Acquire 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “EazelAcquire.8ba”
   Entropy 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
   Export Color Lookup Tables 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Export3DLUT.8be”
   Extrude 19.1.1 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “FastCore.8bx”
   Fibers 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Film Grain 19.1.1 - from the file “Filter Gallery.8bf”
   Filter Gallery 19.1.1 - from the file “Filter Gallery.8bf”
   Flash 3D 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
   Fresco 19.1.1 - from the file “Filter Gallery.8bf”
   Glass 19.1.1 - from the file “Filter Gallery.8bf”
   Glowing Edges 19.1.1 - from the file “Filter Gallery.8bf”
   Google Earth 4 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
   Grain 19.1.1 - from the file “Filter Gallery.8bf”
   Graphic Pen 19.1.1 - from the file “Filter Gallery.8bf”
   Halftone Pattern 19.1.1 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 19.1.1 - from the file “HDRMergeUI.8bf”
   HSB/HSL 19.1.1 - from the file “Standard MultiPlugin.8bf”
   IFF Format 19.1.1 - from the file “Standard MultiPlugin.8bf”
   IGES 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
   Ink Outlines 19.1.1 - from the file “Filter Gallery.8bf”
   JPEG 2000 19.1.1 - from the file “JPEG2000.8bi”
   Kurtosis 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
   Lens Blur 19.1.1 - from the file “Lens Blur.8bf”
   Lens Correction 19.1.1 - from the file “Lens Correction.8bf”
   Lens Flare 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Liquify 19.1.1 - from the file “Liquify.8bf”
   Matlab Operation 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “ChannelPort.8bf”
   Maximum 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
   Mean 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
   Measurement Core 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “MeasurementCore.8me”
   Median 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
   Mezzotint 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Minimum 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
   MMXCore Routines 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “MMXCore.8bx”
   Mosaic Tiles 19.1.1 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “MultiProcessor Support.8bx”
   Neon Glow 19.1.1 - from the file “Filter Gallery.8bf”
   Note Paper 19.1.1 - from the file “Filter Gallery.8bf”
   NTSC Colors 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “NTSC Colors.8bf”
   Ocean Ripple 19.1.1 - from the file “Filter Gallery.8bf”
   OpenEXR 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 19.1.1 - from the file “Filter Gallery.8bf”
   Palette Knife 19.1.1 - from the file “Filter Gallery.8bf”
   Patchwork 19.1.1 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 19.1.1 - from the file “Standard MultiPlugin.8bf”
   PCX 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “PCX.8bi”
   Photocopy 19.1.1 - from the file “Filter Gallery.8bf”
   Photoshop 3D Engine 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Photoshop3DEngine.8bi”
   Photoshop Touch 19.0 - from the file “PSDX.8bi”
   Picture Package Filter 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “ChannelPort.8bf”
   Pinch 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Pixar 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Pixar.8bi”
   Plaster 19.1.1 - from the file “Filter Gallery.8bf”
   Plastic Wrap 19.1.1 - from the file “Filter Gallery.8bf”
   PLY 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
   Pointillize 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “PBM.8bi”
   Poster Edges 19.1.1 - from the file “Filter Gallery.8bf”
   PRC 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
   Radial Blur 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Radiance 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Radiance.8bi”
   Range 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
   Render Color Lookup Grid 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Export3DLUT.8be”
   Reticulation 19.1.1 - from the file “Filter Gallery.8bf”
   Ripple 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 19.1.1 - from the file “Filter Gallery.8bf”
   Save for Web 19.1.1 - from the file “Save for Web.8be”
   ScriptingSupport 19.1.1 - from the file “ScriptingSupport.8li”
   Shake Reduction 19.1.1 - from the file “Shake Reduction.8bf”
   Shear 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Skewness 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
   Smart Blur 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 19.1.1 - from the file “Filter Gallery.8bf”
   Solarize 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Solarize.8bf”
   Spaces 19.1.1 - from the file “Spaces.8li”
   Spatter 19.1.1 - from the file “Filter Gallery.8bf”
   Spherize 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Sponge 19.1.1 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 19.1.1 - from the file “Filter Gallery.8bf”
   Stained Glass 19.1.1 - from the file “Filter Gallery.8bf”
   Stamp 19.1.1 - from the file “Filter Gallery.8bf”
   Standard Deviation 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
   STL 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
   Sumi-e 19.1.1 - from the file “Filter Gallery.8bf”
   Summation 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
   Targa 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Texturizer 19.1.1 - from the file “Filter Gallery.8bf”
   Tiles 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 19.1.1 - from the file “Filter Gallery.8bf”
   Twirl 19.1.1 - from the file “Standard MultiPlugin.8bf”
   U3D 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
   Underpainting 19.1.1 - from the file “Filter Gallery.8bf”
   Vanishing Point 19.1.1 - from the file “VanishingPoint.8bf”
   Variance 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
   Virtual Reality Modeling Language | VRML 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
   Water Paper 19.1.1 - from the file “Filter Gallery.8bf”
   Watercolor 19.1.1 - from the file “Filter Gallery.8bf”
   Wave 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Wavefront|OBJ 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
   WIA Support 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “WIASupport.8li”
   Wind 19.1.1 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “WBMP.8bi”
   ZigZag 19.1.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   Adobe Layer Namer  1.0.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.layernamer\index.html”
   com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”
   com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
   Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
   New Document  2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_CMDN_EXTENSION_2_1_1_004\fnft.html”
   Start  2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_2_1_1_076\index.html”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
   Adobe Paper Texture Pro  3.1.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.AdobePaperTexturePro\index.html”
   Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

All the best,
Helmut

[helmutsteiner]

Do you want the 6,8GB PSB file to examine the crash? I can reproduce it very easily (GPU en- or disabled)...

[J453]

Hannah left ill for the day, but yes, if you have a file that reproduces the problem, that would be helpful. Dropbox URL, etc works for us

[helmutsteiner]

http://www.helmutsteiner.net/share/_DSC7526__DSC7577-52_images-pano-sphere.psb
Please let me know once you downloaded the file so I can delete it from my server!

Steps to reproduce the crash:
1) Use magic wand tool to select the empty area on the top right of the image
2) Use content aware fill on the selected area

[helmutsteiner]

Have you downloaded the file yet? Can I delete it from the server?

Kind regards,
Helmut

[Hannah Nicollet]

Hi Helmut,

I started downloading it, but I don't see it on my machine so I wonder if it was interrupted. I'll start it again now and I'll post here when I have it.

Thank you,
Hannah

[FeedbackCommunityMember]

downloading photoshop 2018 pc win 7

[Hannah Nicollet]

The file download failed again earlier today but it currently says there is 30 min left, so hopefully this time it works. I'll let you know. 

[Hannah Nicollet]

Three times was a charm! Got it - feel free to take it down. Thanks! 🙂

[helmutsteiner]

Thank you!

[Hannah Nicollet]

Hi Helmut,

So far I haven't been able to reproduce the color corruption that you're seeing with your files. Would you please share the exact steps that you are taking when you make a pano and you edit it? Are you using Automate > Photomerge? Auto-Align? And then which options do you select as far as Layout and the other options? I assume you choose Blend Images Together, but what  about Vignette Removal, Geometric Distortion Correction, and you already mentioned using Content-Aware Fill but in the Photomerge dialog or after?

Since I'm not seeing what you're seeing I want to make sure that I'm replicating your steps exactly.

Thanks!!!
Hannah