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P: Scrubby Zoom feature doesn't work properly - Mac OS X 10.11 El Capitan

Explorer ,
Oct 01, 2015 Oct 01, 2015

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Photoshop CC 2015's Scrubby Zoom feature doesn't work properly anymore after installing Mac OS X 10.11 El Capitan

Bug Fixed
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correct answers 1 Correct answer

Adobe Employee , Nov 30, 2015 Nov 30, 2015
This should be solved, without the need for the workaround plugin, by the CC 2015.1 update that was released today: https://blogs.adobe.com/photoshop/201...

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Participant ,
Oct 05, 2015 Oct 05, 2015

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I'd love to help you diagnose what is causing this issue. My email is gonespinha[at]gmail[dot]com 🙂

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Adobe Employee ,
Oct 05, 2015 Oct 05, 2015

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We will reach back to you guys soon.

Thanks
Mandhir

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Community Beginner ,
Oct 05, 2015 Oct 05, 2015

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Thanks!
Me and my colleagues work with photoshop all day. So we're really interested in having this feature back!

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Community Beginner ,
Oct 05, 2015 Oct 05, 2015

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Thank you, adobe at its best ❤️

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Participant ,
Oct 05, 2015 Oct 05, 2015

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Thanks! If this issue is also known in illustrator CS2015 Scrubby Zoom, can you please take a look? 🙂

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LEGEND ,
Oct 05, 2015 Oct 05, 2015

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I have found that it is possible to use scrubby zoom with a magic mouse or trackpad by holding down the alt key and using gestures - right or down zooms in and left or up zooms out (Photoshop CS6). In other words, don't move the magic mouse - just move one or two fingers across the top.

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Adobe Employee ,
Oct 05, 2015 Oct 05, 2015

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If you're a PS CC 2015 user and are having issues with scrubby zoom, please refer to this KB doc which includes a link to the plug-in which should fix the zoom problem on 10.11 (and a few other issues):

https://helpx.adobe.com/photoshop/kb/photoshop-and-el-capitan-mac-os-10-11.html

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Community Beginner ,
Oct 05, 2015 Oct 05, 2015

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Thank you very much. It is totally usable until the actual fix is coming.

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LEGEND ,
Oct 05, 2015 Oct 05, 2015

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It works for me with Photoshop CS6. Proper scrubby zoom restored. Thanks for getting that sorted out and for posting the solution so quickly.

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New Here ,
Oct 05, 2015 Oct 05, 2015

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Worked for me, thanks

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Explorer ,
Oct 05, 2015 Oct 05, 2015

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Hi folks - currently running Creative Cloud 2015 on a Mac Pro 2013 6 Core, Dual D500's, 1TB, 32GB and El Capitan 10.11. The problem I'm seeing is similar to the scrubby zoom issue, except I use marquee zooming with the zoom tool, and it is exhibiting a couple of second delay before actually drawing the marquee and engaging the zoom - very jerky.

Also Photoshop stutters occasionally when panning with the hand tool - not every movement but if you have a large-ish image it will jerk and stutter at some point during panning - not experienced either of those issues before upgrading to El Capitan.

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Participant ,
Oct 05, 2015 Oct 05, 2015

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Great! Thanks Adam, it works like a charm 🙂

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LEGEND ,
Oct 05, 2015 Oct 05, 2015

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same here, please help! im addicted to the scrubby zoom!

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LEGEND ,
Oct 05, 2015 Oct 05, 2015

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plugin worked!!!

the internet is magic!

and by that i mean Adam Jerugim

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Explorer ,
Oct 05, 2015 Oct 05, 2015

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Yep, that seems to have fixed the delay in the Zoom marquee and the panning jerkiness, will keep testing and feedback if anything else crops up. Thx to those who created the plug-in so swiftly 🙂

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Community Beginner ,
Oct 06, 2015 Oct 06, 2015

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Thanks!
The plugin does the trick. Good work!

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LEGEND ,
Oct 06, 2015 Oct 06, 2015

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I have found that the issue with the black image size only happens when you change the resolution over 357 pixels

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LEGEND ,
Oct 06, 2015 Oct 06, 2015

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Yes, the lag in scrubby zoom is gone. Back to normal.

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New Here ,
Oct 16, 2015 Oct 16, 2015

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Could I get the Mac plugin as well? email is contact@gmhansen.com

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LEGEND ,
Oct 16, 2015 Oct 16, 2015

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The download link is in this document. No need to email it.

https://helpx.adobe.com/photoshop/kb/...

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New Here ,
Oct 16, 2015 Oct 16, 2015

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Worked like a charm! thank you so much. I missed the scrubby zoom badly.

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New Here ,
Oct 18, 2015 Oct 18, 2015

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Last update of PS CC2015 (mac version) changed the way zoom works and my productivity is completely down.
Zooming and dezooming precision is totally lost !!!
is it a bug ? is it normal ? how can I turn back to previous behaviour ??

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LEGEND ,
Oct 18, 2015 Oct 18, 2015

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Have you installed the plugin found inside here?

https://helpx.adobe.com/photoshop/kb/...

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New Here ,
Oct 19, 2015 Oct 19, 2015

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Hello - I have used the plugin for a week or so - no I have another bug - after using NIK plugin - the plugin don't work - and I have to restart PS - anyone else - or is it just me?
jjohnsen

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LEGEND ,
Oct 19, 2015 Oct 19, 2015

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Nik seems to be the difference. Have you checked for updates? Another way to tell is to hold down Shift when starting Photoshop to exclude third party plugins.

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