P: Selecting layers in Layers panel acts like double-click with Wacom tablet - Windows 10

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Participant ,
Apr 09, 2020 Apr 09, 2020

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Unpredictably, when moving from my canvas to selecting a new layer, the cursor will behave as if double clicked.

This means that when single clicking the thumbnail it will bring up layer properties, and when single clicking the name it will attempt to rename the layer.

The issue is difficult to duplicate as it happens at random, but frequently enough to disrupt workflow.

I am using fully updated Windows 10 and a Wacom Intuos Pro. This problem does not manifest when rolled back to Version 21.0.3

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correct answers 2 Correct answers

Adobe Employee , Dec 22, 2020 Dec 22, 2020
This should be fixed in 21.2.1 or later. 

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Jul 20, 2020 Jul 20, 2020
We are happy to announce the release of Photoshop 21.2.1 that should resolve this issue. This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates To update Photoshop to 21.2.1, click "Update" in the Creative Cloud desktop app next to Photoshop.  More detailed instructions for updating Let us know how it goes. Thanks, Akash

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Adobe Community Professional ,
Apr 09, 2020 Apr 09, 2020

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Have you tried updating the Wacom driver? I'm running 6.3.38-2 with no issues on Windows 10.

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Adobe Employee ,
Apr 09, 2020 Apr 09, 2020

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Would be good to know if any of these settings are different from the default: 


Senior Product Manager - Customer Advocacy - Digital Imaging

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Participant ,
Apr 09, 2020 Apr 09, 2020

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I am running the same Wacom driver.

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Participant ,
Apr 09, 2020 Apr 09, 2020

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Settings are identical. Worth noting these issues do not occur in version 21.0.3

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Adobe Community Professional ,
Apr 10, 2020 Apr 10, 2020

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Try backing up your settings using the Wacom Desktop Center app and then Reset Settings and Restart Windows.

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Participant ,
Apr 12, 2020 Apr 12, 2020

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Done, along with clean slate reinstall. No effect.

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Adobe Employee ,
Apr 15, 2020 Apr 15, 2020

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Thanks. Sounds like QE can repro and is looking into the issue.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Participant ,
Apr 15, 2020 Apr 15, 2020

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Excellent! Thank you.

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LEGEND ,
Jun 08, 2020 Jun 08, 2020

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Dear Wacom,

I've just installed the newest version of
Photoshop and everything was perfect until I tried to switch between layers using my Wacom Cintiq 22 HDT and a pen. When switching between layers using my mouse everything works just right, but when I use my Wacom pen to change layers, everything freeze and lag for like 10 seconds and random things happen with my layers, they switch their places, disappear etc. I was very concerned about that, since it makes my illustrating work impossible, so I tried to install Photoshop version from the newest to older one by one, until I find a version that works. And it seems like it's messed up from the version 21.1.2 up. Everything older than 21.1.2 works just fine. Also I checked that switching off Windows Ink fixes this problem but of course it makes Wacom pen useless because pressure disappears, so I guess there is something to do with Windows Ink option.


Also saw the post about this problem here posted 2 month ago and can't belive it's still not fixed...


Please fix it finally.


Windows 10, 2004 version (the newest)
Wacom Cintiq 22HD Touch
Problem accure with Photoshop version 21.1.2 up.

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Participant ,
Jun 23, 2020 Jun 23, 2020

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When I select a layer from the layer palette it sometimes acts as if double clicked; either trying to rename the layer or open Layer Styles. This does not happen in older versions and is making workflow unmanageable.

My input device is a Wacom Intuos Pro.

I am using Windows 10 with fully updated software

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Jul 20, 2020 Jul 20, 2020

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We are happy to announce the release of Photoshop 21.2.1 that should resolve this issue.

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

To update Photoshop to 21.2.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

More detailed instructions for updating

Let us know how it goes.

Thanks,

Akash

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LEGEND ,
Dec 22, 2020 Dec 22, 2020

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Something like this has been happening to me too me for a while as well. I'm using a Huion H950P and when I go from working on the canvas to clicking on a layer with my pen, the layer itself will drag and drop somewhere and the entire panel locks up (I guess it was a double-click reading the comments) but the change wasn't visible until I slap the mouse and it corrects itself and the layers jump around.

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Adobe Employee ,
Dec 22, 2020 Dec 22, 2020

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This should be fixed in 21.2.1 or later. 


Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Jun 06, 2021 Jun 06, 2021

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Apologies to write in an old thread but after having the same issue I've started checking a few settings and found how to fix it, I tested on two machines and work on both so I decided to write in case somebody will land here as I did.

Just go to Control Panel>Pen and Touch and then disable Press and Hold=Right Click. Now all works as expected, when I press the eyeball it will hide the layer instead of hide/unhide the layer, also when pressing an action, when set to button mode, it will run it once, and not twice, and other issues.

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