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P: “Send to Lightroom” in Photoshop for iPad not working

Community Beginner ,
Apr 09, 2021 Apr 09, 2021

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Hi there,

 

On an iPad Pro I am trying to use the full workflow starting from Lightroom Mobile, editing in Photoshop for iPad and, after my edits, returning back to Lightroom using the command "Send to Lightroom" now available in Photoshop for iPad (ver. 2.3). The issue is that, after hitting "Send to Lightroom", although the control is returned to Lightroom (where I can see a message saying "Receiving Photoshop Document" and the wheel spinning in the little cloud icon (top right) and "Loading Photo" message), the loading process never ends and I cannot see any Photoshop document popping up in Lightroom as it should be. The problem has been presenting itself on and off, but it seems now to be permanent. All apps and iOS are updated to the latest version. Has anybody else experienced the same issue or have an idea of how to resolve it? I have a ticket open with Adobe, but so far no resolution.

 

Thanks for your help,

Nic

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correct answers 1 Correct answer

Adobe Employee , Nov 29, 2021 Nov 29, 2021

This issue should be fixed with version 3.0 or later.

Status Fixed

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45 Comments
New Here ,
Oct 04, 2021 Oct 04, 2021

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I was about ask about this. So glad I came over this post already, I think the app isn't working again as I can't send to Lightroom since the latest update

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New Here ,
Oct 04, 2021 Oct 04, 2021

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Please can this be looked in to again. The iss is back and it's frustrating 

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New Here ,
Oct 12, 2021 Oct 12, 2021

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Same issue for me. However i have found a slightly less iritating workaround. After the image has opened in photoshop, manually close down lightroom. Then the Send to Lightroom button will work, and when you reopen lightroom your edited file is now visible.

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Community Beginner ,
Oct 12, 2021 Oct 12, 2021

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Not working for me 😞 

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New Here ,
Oct 17, 2021 Oct 17, 2021

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Sam issue here. It's been 6 months since the problem arised and it hasn't been fixed yet. Any solution?

P.S.
Adobe, please fix it. 

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New Here ,
Oct 17, 2021 Oct 17, 2021

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I logged a ticket for this and the response i got initially was that this only worked on desktop, then i got told it should work and to uninstall / reinstall. Then my ticket just got closed as i apparently hadnt responded despite several emails and comments logged via the support page. Sadly i dont hold much hope of this getting resolved anytime soon.

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Adobe Employee ,
Oct 18, 2021 Oct 18, 2021

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This issue will be fixed in the next build that comes out. Apologies for the breakage, and extended time it took to get the issue addressed.

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New Here ,
Oct 18, 2021 Oct 18, 2021

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Ah thats great news, thanks for letting us know!

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Adobe Employee ,
Nov 29, 2021 Nov 29, 2021

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This issue should be fixed with version 3.0 or later.

Status Fixed

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Community Beginner ,
Jan 16, 2022 Jan 16, 2022

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It is still not working. Edits made in Photoshop on IPad are lost after sending picture back to Lightroom

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Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

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Hi - what are the version numbers of Photoshop and Lightroom on your device? Thanks!

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Community Beginner ,
Jan 18, 2022 Jan 18, 2022

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I was probably impatient as I saw later that it saved the corrections that I had made in Photoshop and I was able to access the file in Lightroom, thank you for the reply

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Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

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I'm glad to hear it turned out to be working. It sounds like we could both  improve on the performance and the information to the user about results. Thanks!

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New Here ,
Jan 18, 2022 Jan 18, 2022

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Since recent Adobe Lightroom and Photoshop on iPad this feature is working flawlessly. I am ususing Lightroom v7.1.1 and Photoshop version 3.2.

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Explorer ,
Jan 19, 2022 Jan 19, 2022

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The only time that it doesn't work is when Photoshop wants to show you a new feature and it opens with that screen instead, but that's common with iOS apps 

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New Here ,
Jul 07, 2022 Jul 07, 2022

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Not working again. Sends as designed from Lightroom, will not round trip from Photoshop back to Lightroom. No option to do so. It seems to have vanished. Have uninstalled and reinstalled photoshop. Have restarted the iPad. Currently using the Publish and Export workaround. Any solutions? 

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New Here ,
Jul 07, 2022 Jul 07, 2022

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Addition, sometimes Lightroom sends to Photoshop ok, and other times not. I just tried to edit something in Photoshop from Lightroom and the image did not pass correctly. Inconsistent.

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Explorer ,
Jul 08, 2022 Jul 08, 2022

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It seems to get stuck and I I often need to tap “Edit in Photoshop 2-4 times before it completes. After editing in Photoshop, send to Lightroom seems to work consistently fine

________________________________________
Art Alexion
[personal info removed by moderator]

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New Here ,
Oct 19, 2022 Oct 19, 2022

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The open in Lightroom tan disappeared from my iPad overnight. Any idea what the issue is? Using iPad Pro 

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Explorer ,
Oct 25, 2022 Oct 25, 2022

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At the risk of being annoying, have you tried restarting the iPad?

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