P: Slice Select tool overlay drawing problem

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New Here ,
Nov 22, 2021 Nov 22, 2021

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Hello,

it seems that there is a big bug with the "Slice Select Tool", especially with the "Divide" option.
I have a 1792 x 512px image containing 64 x 64px tiles that I want to cut out. When I use the "Divide Slice" and split 64x64 pieces horizontally and vertically with the Preview option enabled. The preview is distorted (specially if the values of are greater in pixels per slice fields at default) and persistent, even when cancelling/closing "Divide" dialog and closing the current document.
The "Divide Slice" option only works if the "Preview" option is not activated.

 

Regards,

Nico.

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correct answers 2 Correct answers

Adobe Employee , Feb 17, 2022 Feb 17, 2022

Hi all,  

 

We're happy to announce the release of Photoshop 23.2. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.  

 

Thanks,

Mohit

Status Fixed

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Adobe Employee , Nov 23, 2021 Nov 23, 2021

I can't reproduce:

JeffreyTranberry_0-1637693551784.png

I suspect it has something to do with the graphics driver.

 

Try the following two suggestions:

  1. Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?
  2. Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?

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Adobe Employee ,
Nov 22, 2021 Nov 22, 2021

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Can you post a screenshot of what you are seeing? Are you using the slice tool in Photoshop or inside the Save For Web dialog?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Nov 23, 2021 Nov 23, 2021

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This!

 

In first, here a simple image 2048x2048px, I want to slice. I select the "Slice Select Tool" > Click on main cut > Divide button in toolbar...

ss1.jpg

 

In second screenshot, after I clicked on "Divide" button in toolbar, I get the "Divide Slice" dialog box. If I enable "Preview" option and enter some values lower. The preview mode bugs... event if I closed by cancel button the dialogbox...

 

ss2.jpg

 

The cuts are still here, even if I create a new blank document 😞

 

ss3.jpg

 

Thanks,

Regards

Nicolas.

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Adobe Employee ,
Nov 23, 2021 Nov 23, 2021

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I can't reproduce:

JeffreyTranberry_0-1637693551784.png

I suspect it has something to do with the graphics driver.

 

Try the following two suggestions:

  1. Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?
  2. Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?

Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Nov 23, 2021 Nov 23, 2021

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Perfect, I checked "Disable Native Canvas" into "Preferences > Technology Previews" and restarted. This issue is solved!

BTW: No need to uncheck "Use Graphics Processor" into to "Preferences > Performance"

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Adobe Employee ,
Jan 29, 2022 Jan 29, 2022

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This was a Windows only issue.

A fix has been made to the next release that will no longer make selecting 'Disable Native Canvas' necessary.

 

Cheers.

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Adobe Employee ,
Feb 17, 2022 Feb 17, 2022

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Hi all,  

 

We're happy to announce the release of Photoshop 23.2. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.  

 

Thanks,

Mohit

Bug Fixed

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