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P: Smart Sharpen crasher

1 Vote
Adobe Community Professional ,
Sep 10, 2021 Sep 10, 2021

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Photoshop crashing when I try the Smart Sharpen filter with an enhanced DNG. Does NOT happen with the original CR2 file. Deactivating native canvas doesn't help. Yes I know the GPU is old and unsupported, this is a work computer and I can't upgrade it.

 

Two crash reports sent but not with this email, please contact me privately for the work email used in the CC login. I can upload the files if needed. See screen capture, something is crazy with the file sizes...

 

ETA also happens if I save the DNG to PSD or TIFF. Both of those are about 4MB files.

 

Screenshot 2021-09-10 115229.png

 

Adobe Photoshop Version: 22.5.0 20210809.r.384 ce617de x64
Number of Launches: 99
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.1151
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3193 MHz
Built-in memory: 16307 MB
Free memory: 8951 MB
Memory available to Photoshop: 12022 MB
Memory used by Photoshop: 60 %
SAM SDK Version: 2.0.0-main.779
ACP.local Status:
- SDK Version: 1.48.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.19.0.12
- Min Core Sync Required: 4.3.28.24
Live Edit Client SDK Version: 3.82.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 0
GPUName: Unknown GPU
GPUVendor: UNKNOWN
IsNativeGPUCapable: 0
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 0
HasSufficientRAM: 0
GPU accessible RAM: 0 MB
Required GPU accessible RAM: 1500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 0
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=339, left=-1600, bottom=1239, right=0
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe" -baseTimeMS=91460432 -comment=Photoshop Version: Adobe Photoshop 22.5.0 20210809.r.384 ce617de x64

[777 ms]
Start sniffer 2021-09-10 11:45:40
# Photoshop Version: Adobe Photoshop 22.5.0 20210809.r.384 ce617de x64
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -baseTimeMS=91460432 -comment=Photoshop Version: Adobe Photoshop 22.5.0 20210809.r.384 ce617de x64

{113 ms}
Start platform native
# displays: 0

# devices: 0
End platform native
{176 ms}

{176 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1920 1080), w=1920, h=1080)
Dimensions: (1920 1080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon HD 7600A Series index=0 preferred=1)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((-1600 339) -> (0 1239), w=1600, h=900)
Dimensions: (1600 900)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon HD 7600A Series index=0 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon HD 7600A Series
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 2131 MB
VRAM: 2131 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4026 MB
API version: 4.5 (4.5.13417 Compatibility Profile Context 15.301.1901.0)
Device version: 4.5 (4.5.13417 Compatibility Profile Context 15.301.1901.0)
Vendor name: AMD
Driver:
amdxc64.dll
aticfx64.dll
Driver date: 2016-02-26 000000.000000-000
Driver age: 67 months
Driver version: 15.301.1901.0
GLSL version: 4.40 (4.40)
End platform OpenGL
{512 ms}

{512 ms}
Start platform OpenCL
# displays: 0

# devices: 0
End platform OpenCL
{706 ms}

Exit code kExitNormal
End sniffer 2021-09-10 11:45:40
[kStatusNormal, kExitNormal]

[777 ms]
Finish RunAllAPIs

[3731 ms]
Start GetSnifferResult

[3731 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040053483696574196
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\converse\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
J:\, 2.73T, 573.3G free
E:\, 88.7G, 20.8G free
C:\, 930.9G, 396.4G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/07/14-15:00:48 79.4c178b7 79.4c178b7
AdbePM.dll PatchMatch 2021/06/11:21:35:30 1.630273 1.630273
AdobeLinguistic.dll Adobe Linguisitc Library 14.3.0.8d27706
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/07/15-00:57:35 79.206a7f7 79.206a7f7
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.962ad9f 79.962ad9f
AdobeXMP.dll Adobe XMP Core 2021/07/14-00:39:56 79.1357c9e 79.1357c9e
AdobeXMPFiles.dll Adobe XMP Files 2021/07/14-00:39:56 79.1357c9e 79.1357c9e
AdobeXMPScript.dll Adobe XMP Script 2021/07/14-00:39:56 79.1357c9e 79.1357c9e
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/07/14-15:00:48 79.4c178b7 79.4c178b7
AID.dll AID DLL 1.0.0.21
AIDE.dll AIDE 2021/07/15-00:57:35 79.1a703fb 79.1a703fb
ARE.dll ARE 2021/07/14-15:00:48 79.4c178b7 79.4c178b7
AXE8SharedExpat.dll AXE8SharedExpat 2021/07/14-21:33:56 79.63379aa 79.63379aa
AXEDOMCore.dll AXEDOMCore 2021/07/14-21:33:56 79.63379aa 79.63379aa
Bib.dll BIB 2021/07/14-15:00:48 79.4c178b7 79.4c178b7
BIBUtils.dll BIBUtils 2021/07/14-15:00:48 79.4c178b7 79.4c178b7
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/07/14-15:00:48 79.4c178b7 79.4c178b7
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.4.0+201111-2330.1.fe.bdb07c7
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.2.0-7-75a0f37
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv67.dll International Components for Unicode Build 12.1.d22a981
icudt67.dll International Components for Unicode Build 12.1.d22a981
icuuc67.dll International Components for Unicode Build 12.1.d22a981
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/07/15-00:57:35 79.64dff3d 79.64dff3d
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/07/14-21:33:56 79.758df52 79.758df52
onnxruntime.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
opencv_world452.dll OpenCV library 4.5.2
Plugin.dll Adobe Photoshop 2021 22.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.1.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.1.0.15
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2021 22.5
PSViews.dll Adobe Photoshop 2021 22.5
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.6635b01 79.6635b01
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 22.4.0.0
WRServices.dll WRServices Build 16.1.0.7af3873 16.1.0.7af3873
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-5.2.0-7-75a0f37


Required plugins:

Accented Edges 22.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.5 - from the file “Filter Gallery.8bf”
Average 22.5 (20210809.r.384 ce617de) - from the file “Average.8bf”
Bas Relief 22.5 - from the file “Filter Gallery.8bf”
BMP 22.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.4 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.4 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.5 - from the file “Filter Gallery.8bf”
Charcoal 22.5 - from the file “Filter Gallery.8bf”
Chrome 22.5 - from the file “Filter Gallery.8bf”
Cineon 22.5 (20210809.r.384 ce617de) - from the file “Cineon.8bi”
Clouds 22.5 (20210809.r.384 ce617de) - from the file “Clouds.8bf”
Color Halftone 22.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.5 - from the file “Filter Gallery.8bf”
Conté Crayon 22.5 - from the file “Filter Gallery.8bf”
Craquelure 22.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.5 (20210809.r.384 ce617de) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.5 - from the file “Filter Gallery.8bf”
Crystallize 22.5 - from the file “Standard MultiPlugin.8bf”
Cutout 22.5 - from the file “Filter Gallery.8bf”
Dark Strokes 22.5 - from the file “Filter Gallery.8bf”
De-Interlace 22.5 - from the file “Standard MultiPlugin.8bf”
Dicom 22.5 - from the file “Dicom.8bi”
Difference Clouds 22.5 (20210809.r.384 ce617de) - from the file “Clouds.8bf”
Diffuse Glow 22.5 - from the file “Filter Gallery.8bf”
Displace 22.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.5 - from the file “Filter Gallery.8bf”
Entropy 22.5 (20210809.r.384 ce617de) - from the file “statistics.8ba”
Export Color Lookup Tables 22.5 (20210809.r.384 ce617de) - from the file “Export3DLUT.8be”
Extrude 22.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.5 (20210809.r.384 ce617de) - from the file “FastCore.8bx”
Fibers 22.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.5 - from the file “Filter Gallery.8bf”
Filter Gallery 22.5 - from the file “Filter Gallery.8bf”
Fresco 22.5 - from the file “Filter Gallery.8bf”
Glass 22.5 - from the file “Filter Gallery.8bf”
Glowing Edges 22.5 - from the file “Filter Gallery.8bf”
Grain 22.5 - from the file “Filter Gallery.8bf”
Graphic Pen 22.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.5 (20210809.r.384 ce617de) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.5 - from the file “Standard MultiPlugin.8bf”
IGES 22.5 (20210809.r.384 ce617de) - from the file “U3D.8bi”
Ink Outlines 22.5 - from the file “Filter Gallery.8bf”
JPEG 2000 22.5 - from the file “JPEG2000.8bi”
Kurtosis 22.5 (20210809.r.384 ce617de) - from the file “statistics.8ba”
Lens Blur 22.5 - from the file “Lens Blur.8bf”
Lens Correction 22.5 - from the file “Lens Correction.8bf”
Lens Flare 22.5 - from the file “Standard MultiPlugin.8bf”
Liquify 22.5 - from the file “Liquify.8bf”
Matlab Operation 22.5 (20210809.r.384 ce617de) - from the file “ChannelPort.8bf”
Maximum 22.5 (20210809.r.384 ce617de) - from the file “statistics.8ba”
Mean 22.5 (20210809.r.384 ce617de) - from the file “statistics.8ba”
Measurement Core 22.5 (20210809.r.384 ce617de) - from the file “MeasurementCore.8me”
Median 22.5 (20210809.r.384 ce617de) - from the file “statistics.8ba”
Mezzotint 22.5 - from the file “Standard MultiPlugin.8bf”
Minimum 22.5 (20210809.r.384 ce617de) - from the file “statistics.8ba”
MMXCore Routines 22.5 (20210809.r.384 ce617de) - from the file “MMXCore.8bx”
Mosaic Tiles 22.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.5 (20210809.r.384 ce617de) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.5 - from the file “Filter Gallery.8bf”
Note Paper 22.5 - from the file “Filter Gallery.8bf”
NTSC Colors 22.5 (20210809.r.384 ce617de) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.5 - from the file “Filter Gallery.8bf”
OpenEXR 22.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.5 - from the file “Filter Gallery.8bf”
Palette Knife 22.5 - from the file “Filter Gallery.8bf”
Patchwork 22.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.5 - from the file “Standard MultiPlugin.8bf”
PCX 22.5 (20210809.r.384 ce617de) - from the file “PCX.8bi”
Photocopy 22.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.5 (20210809.r.384 ce617de) - from the file “ChannelPort.8bf”
Pinch 22.5 - from the file “Standard MultiPlugin.8bf”
Pixar 22.5 (20210809.r.384 ce617de) - from the file “Pixar.8bi”
Plaster 22.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.5 - from the file “Filter Gallery.8bf”
Pointillize 22.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.5 (20210809.r.384 ce617de) - from the file “PBM.8bi”
Poster Edges 22.5 - from the file “Filter Gallery.8bf”
PRC 22.5 (20210809.r.384 ce617de) - from the file “U3D.8bi”
Radial Blur 22.5 - from the file “Standard MultiPlugin.8bf”
Radiance 22.5 (20210809.r.384 ce617de) - from the file “Radiance.8bi”
Range 22.5 (20210809.r.384 ce617de) - from the file “statistics.8ba”
Render Color Lookup Grid 22.5 (20210809.r.384 ce617de) - from the file “Export3DLUT.8be”
Reticulation 22.5 - from the file “Filter Gallery.8bf”
Ripple 22.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.5 - from the file “Filter Gallery.8bf”
Save for Web 22.5 - from the file “Save for Web.8be”
ScriptingSupport 22.5 - from the file “ScriptingSupport.8li”
Shake Reduction 22.5 - from the file “Shake Reduction.8bf”
Shear 22.5 - from the file “Standard MultiPlugin.8bf”
Skewness 22.5 (20210809.r.384 ce617de) - from the file “statistics.8ba”
Smart Blur 22.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.5 - from the file “Filter Gallery.8bf”
Solarize 22.5 (20210809.r.384 ce617de) - from the file “Solarize.8bf”
Spaces 22.5 - from the file “Spaces.8li”
Spatter 22.5 - from the file “Filter Gallery.8bf”
Spherize 22.5 - from the file “Standard MultiPlugin.8bf”
Sponge 22.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.5 - from the file “Filter Gallery.8bf”
Stained Glass 22.5 - from the file “Filter Gallery.8bf”
Stamp 22.5 - from the file “Filter Gallery.8bf”
Standard Deviation 22.5 (20210809.r.384 ce617de) - from the file “statistics.8ba”
Sumi-e 22.5 - from the file “Filter Gallery.8bf”
Summation 22.5 (20210809.r.384 ce617de) - from the file “statistics.8ba”
Targa 22.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.5 - from the file “Filter Gallery.8bf”
Tiles 22.5 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.5 - from the file “Filter Gallery.8bf”
Twirl 22.5 - from the file “Standard MultiPlugin.8bf”
U3D 22.5 (20210809.r.384 ce617de) - from the file “U3D.8bi”
Underpainting 22.5 - from the file “Filter Gallery.8bf”
Vanishing Point 22.5 - from the file “VanishingPoint.8bf”
Variance 22.5 (20210809.r.384 ce617de) - from the file “statistics.8ba”
Water Paper 22.5 - from the file “Filter Gallery.8bf”
Watercolor 22.5 - from the file “Filter Gallery.8bf”
Wave 22.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.5 (20210809.r.384 ce617de) - from the file “WIASupport.8li”
Wind 22.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.5 (20210809.r.384 ce617de) - from the file “WBMP.8bi”
ZigZag 22.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 4.4.0.52 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.start\"
CDO: 1.91.0
CmdN: 1.9.1
CDP: 1.117.0
Discover Panel (Loaded) 1.8.0.58 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.40.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

CCX Sharesheet UXP (Loaded) 19.8.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.sharesheet\"

CC Libraries Panel (Prepared) 3.13.164.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\"
CAPTURE: 1.2.4 STOCK: 2.0.30
CCX Commenting UXP Webview (Prepared) 20.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.comments-webview\"

Neural Filters (Prepared) 1.8.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

Photoshop Cloud Value Dialog (Prepared) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.cloudValueDialog\"

Photoshop UXP Export-As (Prepared) 5.5.5.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop In App Messaging (Loaded) 2.2.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"

IC popup message (Loaded) 1.0.0.0


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\extensions\stock-panel-licensing\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\manager.html”

Installed TWAIN devices: NONE

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correct answers 1 Correct answer

Adobe Employee , Oct 26, 2021 Oct 26, 2021
Hi all,   We're happy to announce the MAX 2021 release of Photoshop 23.0. This update includes the fix for this issue.   To update Photoshop to 23.0, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating   Let us know if the update resolves the problem for those affected and share your feedback with us.   Thanks, Mohit
Status Fixed

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Adobe Community Professional ,
Sep 10, 2021 Sep 10, 2021

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Hi

I just tested with Photoshop version 22.5 and I'm not having any issues with the Smart Sharpen filter on a Enhance DNG.

You're GPU doesn't support DirectX12 which is required for Photoshop 22.5

https://helpx.adobe.com/photoshop/system-requirements.html

Have you tried downgrading your version of Photoshop to see if you still have the issue

 

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Adobe Community Professional ,
Sep 10, 2021 Sep 10, 2021

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Yeah my GPU acceleration is deactivated. This is the first real issue I've had with just CPU functionality. The fact that it works on the original CR2 file but not the DNG or a derived PSD/TIFF makes me think its something with the enhancement.

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Adobe Community Professional ,
Sep 10, 2021 Sep 10, 2021

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I couldn't reproduce the issue on my end, just as a test I disabled my RTX2060 Super GPU both in Photoshop and ACR and tried again, still no crash, can you upload the files or post a link to the download and I'll take a look

My CPU is an old Intel i7 3770, I was amazed how slow it was processing compared to having the GPU enabled. GPU enabled = instant, CPU only, about a minute.

 

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Adobe Community Professional ,
Sep 10, 2021 Sep 10, 2021

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Yeah really odd, I can't reproduce it with a different enhanced DNG. And yes it takes forever to do anything on this machine. I'm resizing old JPEGs from 4272x2848 to 6000x4000 and then making a new composite and resizing is slow, a lot of functions are slow and stutter when redrawing, enhance is terribly slow... :sigh:

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Adobe Employee ,
Sep 10, 2021 Sep 10, 2021

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@Lumigraphics I'm not finding any crash reports from you searching with the email address you use here.

If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html If you submitted with a different email address, DM me.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Sep 15, 2021 Sep 15, 2021

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Thanks for submitting the crash report. Engineering is looking into this.


Senior Product Manager - Customer Advocacy - Digital Imaging
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Adobe Employee ,
Oct 26, 2021 Oct 26, 2021

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Hi all,

 

We're happy to announce the MAX 2021 release of Photoshop 23.0. This update includes the fix for this issue.

 

To update Photoshop to 23.0, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

Bug Fixed

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