P: Transparent background not sticky when creating new doc from clipboard in the new document

[mrsnak]

Where did Adobe hide the ability to open a file file with transparent background when copying an image from another file? All I get is the option for white, black or custom color?

[mrsnak]

Found a workaround. Made a new file with a white background, added a new layer (that I could make transparent), then deleted the white layer. Great work, Adobe.

[rs68255699]

[mrsnak]

Some sort of browser bug (viewing in Mac Safari) won't let me view the reply R Smallenbroek made, but I saw it in email. As mentioned, I do not have the option in that pulldown menu for transparent. 

[mrsnak]

[FeedbackCommunityMember]

The trick is to collapse and open the Advanced drop down menu to see the Transparent option again.

If you prefer the legacy New File dialog, check it on in Preferences > General.

[mrsnak]

I think I tried to fiddle with that, but since the solution now is so unintuitive, didn't make that connection. Will go back to the more efficient older dialog box. Thanks!

[rs68255699]

Sorry I deleted the reply. Afterwards I thought my reaction was n't too bright 😉

[FeedbackCommunityMember]

I totally missed this. The dialog has a thin panel scroll bar on the right and that is how you get to the other choices.  See: https://forums.adobe.com/thread/2235116

[mrsnak]

Thanks, I noticed that Adobe has greatly diminished the contrast and visibility of the scroll bars in all their products now. Illustrator is especially bad.

[Earth Oliver]

To make the UI more user-friendly, the Background Options are now hidden by default.

[mrsnak]

Only some of them are, and that's the problem. Most professionals start with a transparent background. The UI was far more functional before Adobe jumped on the flat trend. It's damage control at this point. 😉

[FeedbackCommunityMember]

If you choose Transparent as a background, it should stay there, unless there Is an exeption.

[johnbiondo]

Yeah, I am COMPLETELY disappointed in ALL Adobe 2017 procuts right now. Bugs are infesting their software.... Their Dev Team SUX.... Seriously considering dumping them after being a customer since version 2

[FeedbackCommunityMember]

A dropbown menu having more options when a seemingly unrelated "Advanced" palette is rolled out? That's really really really really bad UI design.

I don't understand "Advanced" palettes anyway. Why do those options need to be hidden anyway?

[FeedbackCommunityMember]

Thanks. It should automatically scroll down when the pulldown menu is opened. Bad UI design.

[StefanKlein]

If options (like transparency) are so well hidden that you cannot find them, it ́s not user-friendly at all. That UI is so bad, it ́s unbelievable.

[FeedbackCommunityMember]

"If you choose Transparent as a background, it should stay there, unless there Is an exeption"
I had transparent background until the update. Since then, I got a white background as default. Finally I could switch to transparent after reading this thread thanks to Gener7 🙂

[johnbiondo]

This has now been fixed. When you open the "New" window, click on the background drop-down and scroll the mouse wheel and "Transparent" shows. Alternatively, click on the Advanced option, and then click on Background drop-down and Transparent should show without scrolling the mouse wheel.

[FeedbackCommunityMember]

Thank you. Basically click advanced options and then it is revealed. Was having a panic!

[FeedbackCommunityMember]

Thank you for the info' was pulling my hair out

[FeedbackCommunityMember]

scroll down

[FeedbackCommunityMember]

Thank you so much. Why hasn't Adobe fixed this? Obviously, people have been at their wits end.

[FeedbackCommunityMember]

omg, it was driving me nuts, but this is a bug, poor design, I can't see or grab the scroll bar, so I have to arrow down to see the last two options, I can't believe they haven't fixed this. 

[FeedbackCommunityMember]

Great help - this was driving me crazy