P: TypeTool Slow

17 Votes
Explorer ,
Dec 11, 2016 Dec 11, 2016

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Photoshop CC 2017: I have the same issue with type tool. Some font are working normal for example: Adobe Caslon. When I use some other fonts like Futura from TypeKit or Museo Sans and most fonts from TypeKit or default, making the type tool unusable. Like choking the photoshop. Its hard to select some phrases, change formatting and other stuff. After choose some options, every changes take about couple of seconds, sometimes wheel is spinning...

I'm working on Mac Pro Tower 2012. 6 cores 3,33ghz, 48GB RAM, ATI Radeon 5770. SSD drives for system, for scratch disk and other ssd for storage. OS X Yosemite.

Of course before CC 2017 everything was working fine.

I have made such as things as:
1. Disable Font Preview - Nothing change
2. Reset tools - Nothing change
3. Check Book fonts and erase fonts with warnings - Nothing change
4. Reset Photoshop settings - Nothing change
5. Disable GPU - Nothing change
6. Clear cache - nothing change

I thinking about moving to the old version of Photoshop.

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correct answers 1 Correct answer

Adobe Employee , Apr 05, 2017 Apr 05, 2017
This issue is fixed in the Photoshop CC 2017.1 update.  Please update Photoshop by clicking "Update" in the Creative Cloud desktop application next to Photoshop. 

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33 Comments
Adobe Employee ,
Apr 05, 2017 Apr 05, 2017

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This issue is fixed in the Photoshop CC 2017.1 update

Please update Photoshop by clicking "Update" in the Creative Cloud desktop application next to Photoshop. 

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LEGEND ,
Apr 06, 2017 Apr 06, 2017

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Just downloaded the update and so far it seems fixed indeed. Great!

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Adobe Employee ,
Apr 06, 2017 Apr 06, 2017

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Awesome, thanks for the update Thessa! 

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LEGEND ,
Apr 07, 2017 Apr 07, 2017

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Hi Pete,
I have just updated but the problem remains. 😞

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Adobe Employee ,
Apr 07, 2017 Apr 07, 2017

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Hi Pete, can you confirm that the update installed correctly?
Photoshop's Help > System Info will be able to tell you which version is currently installed. 

Cheers. 
Pete

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LEGEND ,
May 17, 2017 May 17, 2017

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Hi all,
I have the latest version (2017.1.1) but the problem is still happening... Photoshop is now in an unusable state 😞

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Adobe Employee ,
May 17, 2017 May 17, 2017

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Hi Albert,

Can you please share with us the first line you see when you click Help > System Info?

Also, how many fonts do you have on your machine?  Which OS are you running?  Have you tried trashing your Photoshop preferences or clearing BOTH your system and PS font caches (click here: https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html)?

Thanks,
David

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LEGEND ,
May 23, 2017 May 23, 2017

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LATEST
Just updated now and it seems to work. Thank you that bug took way to long to fix but glad that its sorted. Adobe really have to work on their turn around time.

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