cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2
Upvote

P: Unable to sign into Adobe Community with some accounts

Glenyse H Adobe Employee
Adobe Employee ,
Oct 31, 2023 Oct 31, 2023

When trying to sign in to https://community.adobe.com/ an error message displays. "You are not allowed access to this site" (403 forbidden) and it then usually changes to "An Unexpected error has occurred." This only occurs with specific email accounts - not all.

Bug Acknowledged
TOPICS
Web
Preview
36 KB
Preview
18 KB
245
Translate
Report
Reply
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

CShubert Adobe Employee
Adobe Employee , Nov 01, 2023 Nov 01, 2023

Thank you, the team is looking into this.

 

Status Acknowledged
Translate
replies 1 Reply 1
latest latest Jump to latest reply
1 Comment
CShubert Adobe Employee
Adobe Employee ,
Nov 01, 2023 Nov 01, 2023
LATEST

Thank you, the team is looking into this.

 

Status Acknowledged
Translate
Report
Reply
Resources
Quick links - Photoshop
Get to know Photoshop
Open in a new window
Handy Photoshop Links you will want to bookmark
Open in a new window
Inspiring tutorials
Open in a new window
User Guide - Photoshop
Open in a new window
System Requirements
Open in a new window
Download and Install
Open in a new window
Quick links - Photoshop on iPad
Get to know workspace
Open in a new window
User Guide
Open in a new window
Common Questions
Open in a new window
Photoshop Cloud Documents
Open in a new window
Have a feature request - Submit here
Open in a new window
Troubleshoot & Learn new things
Troubleshoot Crash & Freeze issues
Open in a new window
Troubleshoot - Scratch disk are full error
Open in a new window
Work with Photoshop files in InDesign
Open in a new window
Photoshop Monthly Newsletter
Open in a new window
Pattie-F
Photoshop Quick tips
Open in a new window
Pattie-F
Move artwork between Photoshop & Illustrator
Open in a new window
Pattie-F
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices