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P: When changing tabs, you see the current tab until you resize the entire image window

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Community Beginner ,
Dec 19, 2018 Dec 19, 2018

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Sometimes if I have multiple files open in tabs, when I select another tab from the one I am working on, I will continue to see the tab I just navigated from until I resize the entire window. This also applies to tab groups of other windows such as character, paragraph, properties, layers, etc. So for example, I will be in the Layer tab in a tab group, click on the Properties tab, and continue to see layers even though the Properties tab is selected. Then when I resize the window, I'll see the correct content in the tab. Sometimes, opening an additional file has also fixed the problem. 

This doesn't happen consistently enough to replicate on command, it only seems to happen once every few days, and on completely random files. Still, this is a huge disruption to my workflow.

Bug Unresolved
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macOS, Windows

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Adobe Employee ,
Dec 19, 2018 Dec 19, 2018

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Are you on Windows? Sounds like a graphics driver issue. If you go to Preferences > Performance... and uncheck "Use Graphics Processor" and restart Photoshop does the problem go away?

If so, update your graphics driver and reenable the preference.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Dec 19, 2018 Dec 19, 2018

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I am on mac Sierra. Should I still try to uncheck the processor?

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Adobe Employee ,
Dec 19, 2018 Dec 19, 2018

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Yes. Give it a try. Will give us more clues.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Dec 19, 2018 Dec 19, 2018

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I'll try it. It may take a while to know if it took effect or not since it seems to happen randomly. 

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Community Beginner ,
Dec 20, 2018 Dec 20, 2018

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Shoot, it just happened again. That must not have been the issue. Any other ideas?

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Community Beginner ,
Dec 20, 2018 Dec 20, 2018

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Here's a video of the issue happening.

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Adobe Employee ,
Dec 20, 2018 Dec 20, 2018

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That is super strange. I've never seen that behavior. I'll probably have to consult with the engineers who do the windowing framework.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Apr 19, 2019 Apr 19, 2019

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Hi Jamie,
You write that you are on 10.12. We are aware of an issue with macOS 10.12, where we did not get unhide notifications and as such got into a state where the UI would not update properly. This issue was fixed in 10.13.4.
If you are seeing this issue on an OS that is 10.13.4 or later, please let us know.

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Community Beginner ,
Jun 05, 2019 Jun 05, 2019

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Hi Jesper, I've noticed this same issue has recently started occuring again even though I am using the most up to date version of Photoshop. 

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Adobe Employee ,
Jun 05, 2019 Jun 05, 2019

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Hi Jamie, Which version of macOS are you using?

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Community Beginner ,
Jun 06, 2019 Jun 06, 2019

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I'm using Sierra 10.12.6

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Adobe Employee ,
Jun 06, 2019 Jun 06, 2019

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As I tried to state in an earlier comment. This is an issue related to macOS, and you will need to use macOS 10.13.4 or higher.

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Community Beginner ,
Jun 06, 2019 Jun 06, 2019

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Dang... I totally just got per my last email'd, didn't I.
Sorry, I read it too quickly and thought it was referring to PS version not Mac version! *facepalm* I'll get it updated, thanks!

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Adobe Employee ,
Jun 06, 2019 Jun 06, 2019

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No problem - let me know if you see problems after you update.

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New Here ,
Feb 06, 2020 Feb 06, 2020

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mac os catalina 10.15.3, illustrator 24.0.3, photoshop 21.0.3
the problem remains (((

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New Here ,
Feb 08, 2020 Feb 08, 2020

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Geoffrey, hi! A year has passed, many people still have a problem, there are several similar topics and all are unanswered. What did the engineers say? Is any work being done to solve the problem?

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Community Beginner ,
Feb 10, 2020 Feb 10, 2020

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Yeah mine was fixed for a long time, and recently had the issue pop up again. Sounds like a lot of others are in the same boat!

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LEGEND ,
Apr 03, 2020 Apr 03, 2020

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Same here. Same OS. Inorder to make the tab show the actual content of the tab, I have to resize the entire PS window. Just drag it a fraction bigger and the tab will display.

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New Here ,
Oct 30, 2020 Oct 30, 2020

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Same here, photoshop freezes on my current canvas and allows me to switch tabs but nothing changes. Trying to switch between documents only shows the document canvas I'm currently working on unless I manually resize the window as suggested. Also, clicking between tabs on the workspace, like adjustments/properties does not change the to the active tab.

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Adobe Employee ,
Oct 30, 2020 Oct 30, 2020

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@Jason are you running the latest version of Photoshop? (v22)


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Oct 30, 2020 Oct 30, 2020

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@Jeffrey thanks for the extremely fast response, no it looks like I'm on v21, I will update now and report back if I have further issues, thanks!

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Adobe Employee ,
Oct 30, 2020 Oct 30, 2020

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OK. Keep 21 installed in case you want to go back. 


Senior Product Manager - Customer Advocacy - Digital Imaging

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