P: White squares/Boxes appear

Report · Jul 18, 2023

I have been having this annoying problem for several weeks now. None of the solutions on the internet work at all. If this is your first time reading about this problem, these are the solutions I've seen so far (none of them is a real solution, each one causes other problems):

- Uncheck "Use graphics processor" in the performance tab in configuration. Result: It disables the rotating canvas features for Wacom tablets after a couple of minutes or just instantly.

- Check "Deactivate native canvas" and/or "Older GPU Mode (pre 2016)" in technology previews tab. Result: It becomes absurdly lagged, it is useless to work, just moving the canvas makes it go at 1fps.

I also have all my drivers updated (GPU, Windows, Wacom), PS updated, and with priority for the GPU. Is there any real solution for this? I have an RTX 3080 8 GB. This should not happen.

Report · Feb 01, 2024

Not sure if this helps but this has something to do with layers. Noticed that error doesn't occur when you're working on the top layer or a layer not within a group. Also realized that I sometimes cannot use eye dropper to pull color from a layer that is not a top layer. Move it to the top layer and see if that helps.

Report · Feb 02, 2024

¿Lo pudiste solucionar? Intenté la solución aportada por @Kevin Stohlmeyer pero no me sirvió. ¿Alguien más que pueda ayudarme?

Report · Feb 02, 2024

Adjunto una prueba del problema en cuestión, es el mismo

Report · Feb 05, 2024

For me it was the artboards. Disabling it fixed for me.

Report · Feb 06, 2024

Hello everyone,

I'm getting so tired of photoshop because of this bug. With any document I create, in the few minutes after the creation (1 or 2 minutes), I have white squares when I try to erase (or black squares) :

Also, photoshop is getting super laggy and have some Vsync problem, I made a video about it :

https://youtu.be/GE-OKIVPoJQ

Here is my setup :

AMD Ryzen 9 5950X 16-Core Processor 3.40 GHz
RAM 64,0 Go

RTX 3090

I have 3 screens, 2x1080 and 1x1440

Windows 11 Pro Version 22H2

And my photoshop settings (french):

I have the latest version of photoshop (v25.4)

I also have the latest version of gaming drivers (v551.23, january 2024). I do not have the studio drivers because I work on Unreal Engine 5 and it has some problems with studio drivers.

My other PC has the issue, with an RTX 2080, I7 and 16 GB of RAM.

I tried almost everything I saw about similar problems, but none of it worked. Nowadays I avoid drawing or editing anything on photoshop because of it.

This problem is a very old one because I already had it from the 2023 version of photoshop. I remember it suddenly appeared and was never really fixed.

If you have a magic fix for me I would be the happiest man in the world.

I'm posting today because it's impossible to work.

Thanks a lot !

Report · Feb 06, 2024

@Nelura I have the RTX 3090 and I'm not experiencing the issues you describe, although I use the Nvidia Studio driver as recommended by Adobe, have you tried doing a clean installed of the driver or at least testing the Studio version to see if it helps.

You could try manually resetting your Photoshop preferences as well
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

You also mentioned having 3 monitors, are all the monitors plugged into the RTX 3090

Report · Feb 06, 2024

Hello @Ged_Traynor , thanks for trying to help.

I didn't mention that my coworker is also experiencing the same issues (same config).

All my monitors are plugged into my graphics card using display port.

Following your instructions, I reinstalled the studio drivers, rebooted the PC. Unfortunately I instantly encountered the exact same problem woth white squares, laggy soft etc...

After that I stopped photoshop and tried to delete photoshop preferences. That didn't worked either, exact same problem...

Report · Feb 06, 2024

This "correct answer" doesn't help me either and I'm on a PC with the latest version of Photoshop. Disappointing!

Report · Feb 06, 2024

I think the problem is with GPU compositing, I was also having same problem while moving any object with selection tool. it only arises when i increase canvas size. when i disbled GPU compositing from preference settings/Performance/advanced settings, it stopped glitching.

but it's not an ideal solution as Photoshop often benefits from GPU acceleration for smoother editing.

try Updating the graphic drivers or using older versions.

Report · Feb 07, 2024

When exporting images in PNG or JPG, random white squares appear throughout the image. Sometimes it happens when merging layers, the image turns into several colored squares. I've already tried closing Photoshop and even uninstalling it, it works for a while and everything comes back again, I've lost several jobs like that.

Report · Feb 10, 2024

Nothing has worked for me. And there is no option to disable the artboard when creating a new document. My work is really hurting right now.

I am making sacrifaces to pay for my Adobe subscription. These bug should not be happening.

Report · Feb 11, 2024

Bonjour,
Après consultation et application de l'ensemble des solutions proposées je me permets de vous écrire ici mon problème :
A chaque mouvement de souris et/ou zoom/dezoom, je rencontre un problème d'affichage, des rectangles blancs apparaissent un peu partout sur mon plan de travail et toutes mes actions "pinceaux" ne sont pas prises en compte.

Si j'ai bien compris il s'agirait d'un problème de carte graphique ou de GPU mais je ne comprends pas pourquoi puisque mon matériel est assez récent, mes pilotes sont a jour et mon GPU est compatible d'après Photoshop.

J'ai déjà essayé de :

1) dans Photoshop>Preferences>Outils, décocher Défilement prolongé

2) dans Photoshop>Preferences>Activer les règles de la zone de travail native. Redémarrer Photoshop

3) dans Photoshop>Preferences>Aperçus de technologie, cocher "désactiver la zone de travail native"
4) Reinitialiser les préférences

Et j'avoue être a court de solutions...
Je vous laisse mes informations systèmes ci-dessous, à savoir que j'utilise également une tablette graphique xppen artiste pro.

Version Adobe Photoshop : 25.4.0 20240118.r.319 67d7f0b x64
Nombre de lancements : 15
Système d'exploitation : Windows 11 64 bits
Version : 11 ou version supérieure 10.0.22631.3007
Architecture système : UC Intel Famille :6, modèle :7, niveau :1 avec MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(8:16), HyperThreading
Nombre de processeurs physiques : 24
Nombre de processeurs logiques : 32
Vitesse du processeur : 2995 MHz
Mémoire intégrée : 32581 Mo
Mémoire libre : 20587 Mo
Mémoire disponible pour Photoshop : 25041 Mo
Mémoire utilisée par Photoshop : 69 %
Gestionnaire d'incidents : Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.2.0-ss/fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.0.0.9
- Min Core Sync Required: 4.3.66.28
Version SDK Live Edit client : 4.0.4
Version de la bibliothèque C2PA : adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
Version NGL : 1.36.0.10
Tableau noir : Désactivé.
Rendu D3D12Warp : Désactivé.
Canevas de raie manta : Activé.
Calques d'alias : Désactivé.
Highbeam: Activé.
Pentablet
Spec Version 1.1
Impl Version 1.0
Num Devices 1
Taille de la mosaïque d'images : 1028K
Niveaux de mémoire cache de l'image : 5
Aperçu de la police : Moyenne
Version d'HarfBuzz : 7.3.0
TextEngine : moteur de texte unifié
======= GPU
API native stable : Vrai
API OpenGL stable : Vrai
API OpenCL stable : Vrai
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 4070 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,996 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Affichage : 1
Limites d’affichage : (0, 0) -> (2560, 1440)
Échelle d’affichage : 1
Type d’affichage : SDR
Affichage : 2
Limites d’affichage : (-2560, 0) -> (0, 1440)
Échelle d’affichage : 1
Type d’affichage : SDR
Affichage : 3
Limites d’affichage : (-992, 1440) -> (928, 2520)
Échelle d’affichage : 1
Type d’affichage : SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=4966424 -comment=Photoshop Version: Adobe Photoshop 25.4.0 20240118.r.319 67d7f0b x64

[0 ms]
Start GetSnifferResult

[606 ms]
Start sniffer 2024-02-11 16:40:48
# Photoshop Version: Adobe Photoshop 25.4.0 20240118.r.319 67d7f0b x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=4966424 -comment=Photoshop Version: Adobe Photoshop 25.4.0 20240118.r.319 67d7f0b x64

{30 ms}
Start platform native
# displays: 3
Display 0
Display: \\.\DISPLAY6
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4070 Ti index=0)

Display 1
Display: \\.\DISPLAY7
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-2,560, 0) -> (0, 1,440)
Dimensions: (2,560 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4070 Ti index=0)

Display 2
Display: \\.\DISPLAY8
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-992, 1,440) -> (928, 2,520)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4070 Ti index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4070 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 3
\\.\DISPLAY6
\\.\DISPLAY7
\\.\DISPLAY8
GPU accessible RAM: 11,996 MB
VRAM: 11,996 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,081 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-02-05 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5146
Supports UMA: UNSUPPORTED
D3D-ID: 10114
End platform native
{120 ms}

{120 ms}
Start platform OpenGL
# displays: 3
Display 0
Display: \\.\DISPLAY6
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY7
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-2,560, 0) -> (0, 1,440)
Dimensions: (2,560 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2 index=0)

Display 2
Display: \\.\DISPLAY8
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-992, 1,440) -> (928, 2,520)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 3
\\.\DISPLAY6
\\.\DISPLAY7
\\.\DISPLAY8
GPU accessible RAM: 12,578 MB
VRAM: 12,578 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,081 MB
API version: 2.1 (2.1.2 NVIDIA 551.46)
Device version: 2.1 (2.1.2 NVIDIA 551.46)
Vendor name: NVIDIA
Driver date: 2024-02-05 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5146
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{351 ms}

{351 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4070 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,878 MB
VRAM: 12,878 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 1,838 GB / s
Compute score: 17,635.4
Device name string: NVIDIA GeForce RTX 4070 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{442 ms}

Exit code kExitNormal
End sniffer 2024-02-11 16:40:49
[kStatusNormal, kExitNormal]

[606 ms]
Finish RunAllAPIs

[607 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Type de licence : Abonnement
Numéro de série : 90970143525311205632
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Dossier de l'application : C:\Program Files\Adobe\Adobe Photoshop 2024\
Chemin des fichiers temporaires : C:\Users\Maee\AppData\Local\Temp\
Le disque de travail de Photoshop comporte l'E/S asynchrone activé.
Volume(s) de travail :
Démarrage, 930,7 Go, 711,8 Go libres
Dossier des modules externes requis : C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Dossier des modules externes principaux : C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Composants installés :
ACE.dll ACE 2023/11/23-09:21:32 151.d526588 151.d526588
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/11/07-13:18:05 79.82c92b1 79.82c92b1
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.4d9d554 79.4d9d554
AdobeXMP.dll Adobe XMP Core 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPFiles.dll Adobe XMP Files 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPScript.dll Adobe XMP Script 2023/11/09-12:40:27 79.f354efc 79.f354efc
AGM.dll AGM 2023/11/23-09:21:32 151.d526588 151.d526588
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/11/10-05:16:23 79.e59fc31 79.e59fc31
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/11/23-09:21:32 151.d526588 151.d526588
AXE8SharedExpat.dll AXE8SharedExpat 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
AXEDOMCore.dll AXEDOMCore 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
BIB.dll BIB 2023/11/23-09:21:32 151.d526588 151.d526588
BIBUtils.dll BIBUtils 2023/11/23-09:21:32 151.d526588 151.d526588
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/11/23-09:21:32 151.d526588 151.d526588
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.3.0-6
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/10/17-19:30:38 79.eda3309 79.eda3309
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/11/07-13:18:05 79.7a67d56 79.7a67d56
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.4
PSViews.dll Adobe Photoshop 2024 25.4
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.968b720 79.968b720
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Plate-forme d'extensibilité unifiée uxp-7.3.0-6
UPIC 2.6.0

Modules externes requis :

Aérographe 25.4 - du fichier “Filter Gallery.8bf”
Aplatissement 25.4 - du fichier “statistics.8ba”
Aquarelle 25.4 - du fichier “Filter Gallery.8bf”
Asymétrie 25.4 - du fichier “statistics.8ba”
Barbouillage 25.4 - du fichier “Filter Gallery.8bf”
Bas-relief 25.4 - du fichier “Filter Gallery.8bf”
BMP 25.4 - du fichier “Standard MultiPlugin.8bf”
Camera Raw 16.1.1 - du fichier “Camera Raw.8bi”
Carrelage 25.4 - du fichier “Standard MultiPlugin.8bf”
Chrome 25.4 - du fichier “Filter Gallery.8bf”
Cineon 25.4 - du fichier “Cineon.8bi”
Cisaillement 25.4 - du fichier “Standard MultiPlugin.8bf”
Contour accentué 25.4 - du fichier “Filter Gallery.8bf”
Contour déchiré 25.4 - du fichier “Filter Gallery.8bf”
Contour encré 25.4 - du fichier “Filter Gallery.8bf”
Contour lumineux 25.4 - du fichier “Filter Gallery.8bf”
Contour postérisé 25.4 - du fichier “Filter Gallery.8bf”
Contraction 25.4 - du fichier “Standard MultiPlugin.8bf”
Coordonnées polaires 25.4 - du fichier “Standard MultiPlugin.8bf”
Correction de l'objectif 25.4 - du fichier “Lens Correction.8bf”
Couleurs NTSC 25.4 - du fichier “NTSC Colors.8bf”
Couteau à palette 25.4 - du fichier “Filter Gallery.8bf”
Craie/Fusain 25.4 - du fichier “Filter Gallery.8bf”
Craquelure 25.4 - du fichier “Filter Gallery.8bf”
Crayon Conté 25.4 - du fichier “Filter Gallery.8bf”
Crayon de couleur 25.4 - du fichier “Filter Gallery.8bf”
Cristallisation 25.4 - du fichier “Standard MultiPlugin.8bf”
Croisillons 25.4 - du fichier “Filter Gallery.8bf”
Découpage 25.4 - du fichier “Filter Gallery.8bf”
Demi-teintes couleur 25.4 - du fichier “Standard MultiPlugin.8bf”
Désentrelacement 25.4 - du fichier “Standard MultiPlugin.8bf”
Diagonales 25.4 - du fichier “Filter Gallery.8bf”
Dicom 25.4 - du fichier “Dicom.8bi”
Dispersion 25.4 - du fichier “Standard MultiPlugin.8bf”
Ecart type 25.4 - du fichier “statistics.8ba”
Effet mosaïque 25.4 - du fichier “Filter Gallery.8bf”
Effet pointilliste 25.4 - du fichier “Filter Gallery.8bf”
Emballage plastique 25.4 - du fichier “Filter Gallery.8bf”
Enregistrer pour le Web 25.4 - du fichier “Save for Web.8be”
Entropie 25.4 - du fichier “statistics.8ba”
Eponge 25.4 - du fichier “Filter Gallery.8bf”
Etalement 25.4 - du fichier “Filter Gallery.8bf”
Exporter les tables de correspondance de couleur 25.4 - du fichier “Export3DLUT.8be”
Extension WIA 25.4 - du fichier “WIASupport.8li”
Extrusion 25.4 - du fichier “Standard MultiPlugin.8bf”
Fibres 25.4 - du fichier “Standard MultiPlugin.8bf”
Filtre Camera Raw 16.1.1 - du fichier “Camera Raw.8bi”
Filtre Collection d'images 25.4 - du fichier “ChannelPort.8bf”
Filtre Rogner et désincliner les photos 25.4 - du fichier “Standard MultiPlugin.8bf”
Flou de l'objectif 25.4 - du fichier “Lens Blur.8bf”
Flou optimisé 25.4 - du fichier “Standard MultiPlugin.8bf”
Flou radial 25.4 - du fichier “Standard MultiPlugin.8bf”
Fluidité 25.4 - du fichier “Liquify.8bf”
Format IFF 25.4 - du fichier “Standard MultiPlugin.8bf”
Fresque 25.4 - du fichier “Filter Gallery.8bf”
Fusain 25.4 - du fichier “Filter Gallery.8bf”
Galerie de filtres 25.4 - du fichier “Filter Gallery.8bf”
Grain 25.4 - du fichier “Filter Gallery.8bf”
Grain photo 25.4 - du fichier “Filter Gallery.8bf”
Grand-angle adaptatif 25.4 - du fichier “Adaptive Wide Angle.8bf”
Halide Bottlenecks 25.4 - du fichier “HalideBottlenecks.8bx”
Halo 25.4 - du fichier “Standard MultiPlugin.8bf”
HDRMergeUI 25.4 - du fichier “HDRMergeUI.8bf”
JPEG 2000 25.4 - du fichier “JPEG2000.8bi”
Lueur diffuse 25.4 - du fichier “Filter Gallery.8bf”
Matlab Operation 25.4 - du fichier “ChannelPort.8bf”
Maximum 25.4 - du fichier “statistics.8ba”
Médiane 25.4 - du fichier “statistics.8ba”
Mezzo-tinto 25.4 - du fichier “Standard MultiPlugin.8bf”
Minimum 25.4 - du fichier “statistics.8ba”
Motif de demi-teintes 25.4 - du fichier “Filter Gallery.8bf”
Moyenne 25.4 - du fichier “Average.8bf”
Moyenne arithmétique 25.4 - du fichier “statistics.8ba”
Multiprocesseur 25.4 - du fichier “MultiProcessor Support.8bx”
Néon 25.4 - du fichier “Filter Gallery.8bf”
Noir/Blanc 25.4 - du fichier “Filter Gallery.8bf”
Noyau de mesures 25.4 - du fichier “MeasurementCore.8me”
Nuages 25.4 - du fichier “Clouds.8bf”
Nuages par différence 25.4 - du fichier “Clouds.8bf”
Océan 25.4 - du fichier “Filter Gallery.8bf”
Onde 25.4 - du fichier “Standard MultiPlugin.8bf”
Ondulation 25.4 - du fichier “Standard MultiPlugin.8bf”
OpenEXR 25.4 - du fichier “Standard MultiPlugin.8bf”
Papier gaufré 25.4 - du fichier “Filter Gallery.8bf”
Papier humide 25.4 - du fichier “Filter Gallery.8bf”
Parametric Filter NO VERSION - du fichier “MaterialFilter.8bf”
Pastels 25.4 - du fichier “Filter Gallery.8bf”
Patchwork 25.4 - du fichier “Filter Gallery.8bf”
PCX 25.4 - du fichier “PCX.8bi”
Photocopie 25.4 - du fichier “Filter Gallery.8bf”
Pinceau à sec 25.4 - du fichier “Filter Gallery.8bf”
Pixar 25.4 - du fichier “Pixar.8bi”
Placage de texture 25.4 - du fichier “Filter Gallery.8bf”
Plâtre 25.4 - du fichier “Filter Gallery.8bf”
Plume calligraphique 25.4 - du fichier “Filter Gallery.8bf”
Point de fuite 25.4 - du fichier “VanishingPoint.8bf”
Pointillisme 25.4 - du fichier “Standard MultiPlugin.8bf”
Portable Bit Map 25.4 - du fichier “PBM.8bi”
Portée 25.4 - du fichier “statistics.8ba”
Radiance 25.4 - du fichier “Radiance.8bi”
Rendu de la grille de correspondance de couleur 25.4 - du fichier “Export3DLUT.8be”
Réticulation 25.4 - du fichier “Filter Gallery.8bf”
Rogner et désincliner les photos 25.4 - du fichier “CropPhotosAuto.8li”
Routines FastCore 25.4 - du fichier “FastCore.8bx”
Routines MMXCore 25.4 - du fichier “MMXCore.8bx”
Solarisation 25.4 - du fichier “Solarize.8bf”
Sommation 25.4 - du fichier “statistics.8ba”
Soufflerie 25.4 - du fichier “Standard MultiPlugin.8bf”
Sous-couche 25.4 - du fichier “Filter Gallery.8bf”
SP Substance Suite NO VERSION - du fichier “MaterialSuite.8li”
Sphérisation 25.4 - du fichier “Standard MultiPlugin.8bf”
Sumi-e 25.4 - du fichier “Filter Gallery.8bf”
Support de script 25.4 - du fichier “ScriptingSupport.8li”
Tampon 25.4 - du fichier “Filter Gallery.8bf”
Targa 25.4 - du fichier “Standard MultiPlugin.8bf”
Tourbillon 25.4 - du fichier “Standard MultiPlugin.8bf”
Tracés vers Illustrator 25.4 - du fichier “Standard MultiPlugin.8bf”
TSL/TSI 25.4 - du fichier “Standard MultiPlugin.8bf”
Variance 25.4 - du fichier “statistics.8ba”
Verre 25.4 - du fichier “Filter Gallery.8bf”
Vitrail 25.4 - du fichier “Filter Gallery.8bf”
Wireless Bitmap 25.4 - du fichier “WBMP.8bi”
Zigzag 25.4 - du fichier “Standard MultiPlugin.8bf”

Modules externes tiers et facultatifs : AUCUN

Modules externes dupliqués et désactivés : AUCUN

Modules externes dont le chargement a échoué : AUCUN

Plate-forme d'extensibilité unifiée - Extensions :

Home Screen (Chargé) 7.2.1.5 - à partir du fichier "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.2.1\"
CmdN: 1.19.10
UAB: 2.18.0-4
Chargé à : 50 ms - impact du temps de lancement : 0 ms
ccx-timeline (Préparé) 3.1.12.0 - à partir du fichier "Dossier requis"
CCX Commenting UXP Webview (Chargé) 30.1.0.0 - à partir du fichier "Dossier requis"
Chargé à : 3287 ms - impact du temps de lancement : 0 ms
CCX Sharesheet UXP (Préparé) 29.4.0.0 - à partir du fichier "Dossier requis"
Content Credentials (Chargé) 0.41.7.0 - à partir du fichier "Dossier requis"
Chargé à : 3147 ms - impact du temps de lancement : 0 ms
CC Libraries Panel (Préparé) 3.25.28.0 - à partir du fichier "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\"
CAPTURE: 2.0.41 STOCK: 4.1.0
In app notifications (Chargé) 2.0.4.0 - à partir du fichier "Dossier requis"
Chargé à : 3288 ms - impact du temps de lancement : 0 ms
Neural Filters (Préparé) 1.15.0.100 - à partir du fichier "Dossier requis"
Filtres paramétriques (Chargé) 0.1.8.0 - à partir du fichier "Dossier requis"
Chargé à : 3290 ms - impact du temps de lancement : 0 ms
Photoshop Adjustments Panel (Chargé) 2.1.9.0 - à partir du fichier "Dossier requis"
Chargé à : 3291 ms - impact du temps de lancement : 0 ms
Photoshop UXP Export-As (Préparé) 5.8.34.0 - à partir du fichier "Dossier requis"
Photoshop In App Messaging (Chargé) 4.3.9.0 - à partir du fichier "Dossier requis"
Chargé à : 3292 ms - impact du temps de lancement : 0 ms
Information Alert (Préparé) 0.5.0.0 - à partir du fichier "Dossier requis"
Photoshop Selection Feedback (Préparé) 0.5.0.0 - à partir du fichier "Dossier requis"
Plugins Panel (Préparé) 1.4.3.0 - à partir du fichier "Dossier requis"
IC popup message (Chargé) 1.0.0.0
Chargé à : 2583 ms - impact du temps de lancement : 0 ms
Multilayer Protection (Chargé) 1.0.0.0
Chargé à : 2584 ms - impact du temps de lancement : 0 ms
Discover Panel (Chargé) 2312.89.0.10 - à partir du fichier "Dossier requis"
Chargé à : 3293 ms - impact du temps de lancement : 0 ms
Temps de balayage : 0 ms - entrées : 25

Extensions :

Bibliothèques 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html”
Motion Array 1.6.3 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Motion Array\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html”
Exporter sous 4.8.15 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Exporter sous 4.8.15 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”

Modules TWAIN installés : AUCUN

Report · Feb 12, 2024

Me está pasando lo mismo y es un dolor de cabeza, alguien que pueda ayudar con este error. Pero desde la última actualización está así el Ps

Report · Feb 12, 2024

Bro, llegaste a solucionar el problema? Porque también tengo el mismo error

Report · Feb 13, 2024

All of these made it worse for me. PLEASE FIX THIS!

Report · Feb 13, 2024

Hello Everyone,

I am having an issue where some times when moving layer/objects around between art boards the screen has re-drawing issues like a video card issue but it is NOT the video card. The size of the file is 1.2 Gigs yes its large but it should be able to be handled since i have 64 gigs of ram in the computer. Has anyone seen this or had this happen to them? I have attached the image to this post.

Thanks in advance for any help you can provide!

Report · Feb 13, 2024

Only when I open Photoshop, I have big white blank windows open up every minute or so. Can't work. What should I do? Take my Studio CPU to the apple store? I have Sonoma 14.2.1 , M2 chip, Mac OS Studio.

Report · Feb 13, 2024

Try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

Report · Feb 13, 2024

@JUNE35433826becf its not a virus.

Go to Photoshop Settings/Technology Preview and check "Disable Native Canvas".

Then go to Performance and under Advanced Settings uncheck "GPU Compositing" and then uncheck "Multithreaded compositing" . Relaunch PS.

Report · Feb 13, 2024

@Scott Memberg its not your RAM - its your GPU.

Try going to Preferences/Tech Preview and check "Disable Native Canvas".

If that does not resolve, go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

In previous posts, users have had two GPUs running. Here’s how to check/resolve: https://community.adobe.com/t5/photoshop-ecosystem-discussions/set-up-gpu-for-high-performance-in-ph...

Report · Feb 13, 2024

Kevin thanks for the speedy responce! I did as you suggested and then moved an item from one board to another and there seems to still be a glich but the re-draw has been ok (kinda, since it has happened randomally over the past couple of days)

Report · Feb 13, 2024

OK go ahead with the system info and we can review. Thanks!

Report · Feb 13, 2024

Je rencontre le même problème depuis ce soir.
5h de travail perdu alors que j'ai un dossier urgent à boucler.
J'ai tout mis à jour (driver, logiciel, windows, etc), j'ai testé toutes les configrations possibles de cases à cocher/décocher suggérées à droite à gauche, rien n'y fait.
Photoshop est inutilisable en l'état !
Je sature !!!

Report · Feb 14, 2024

Bonjour,

C'est un vieux bug qui pourrit aussi mon workflow (surtout si vous utilisez des artboards). les versions 25 et ulterieures sont encore pires. Je vous conseille de repasser sur la derniere version 24.7.2 (et de surtout bien reset toutes les preferences). Ca fonctionne peu pret correctement chez moi, avec qqes reglages de preference:

Vous pourriez eventulement décocher "utiliser un processeur graphique" mais les performances seront sévèrement impactées.

J'espere que ces solutions fonctionneront pour vous.

Cdt,

Report · Feb 14, 2024

Some solutions worked and some did not for me. In particular, I managed to stop seeing this bug by doing the following:
1) Photoshop Settings/Technology Preview --> uncheck "Disable Native Canvas".
2) Performance/ and under Advanced Settings uncheck "GPU Compositing"

Restart PS. There has been no bug again.

P: White squares/Boxes appear

4 Correct answers