• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
50

P: White squares/Boxes appear

Community Beginner ,
Jul 18, 2023 Jul 18, 2023

Copy link to clipboard

Copied

I have been having this annoying problem for several weeks now. None of the solutions on the internet work at all. If this is your first time reading about this problem, these are the solutions I've seen so far (none of them is a real solution, each one causes other problems):

- Uncheck "Use graphics processor" in the performance tab in configuration. Result: It disables the rotating canvas features for Wacom tablets after a couple of minutes or just instantly.
- Check "Deactivate native canvas" and/or "Older GPU Mode (pre 2016)" in technology previews tab. Result: It becomes absurdly lagged, it is useless to work, just moving the canvas makes it go at 1fps.

I also have all my drivers updated (GPU, Windows, Wacom), PS updated, and with priority for the GPU. Is there any real solution for this? I have an RTX 3080 8 GB. This should not happen.

PS.gif
Bug Unresolved
TOPICS
Actions and scripting , Windows

Views

23.4K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 4 Correct answers

Community Expert , Feb 01, 2024 Feb 01, 2024

@RealMikeBaldwin Older GPU should only be used if the first option does not help.

Votes

Translate

Translate
Community Expert , Jun 22, 2023 Jun 22, 2023

Hi @David286748043kl2 Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”. Quit and relaunch PS.

Votes

Translate

Translate
Adobe Employee , Jun 01, 2023 Jun 01, 2023

Hi Everyone,

I reported the issue to engineering.  In the meantime, you can workaround the issue by disabling Preferences -> Performance -> (GPU) Advanced Settings ... -> GPU Compositing.

 

Cheers,

Andrew

Screenshot 2023-06-01 at 13.21.54.png

Votes

Translate

Translate
Community Expert , May 05, 2023 May 05, 2023

Hi @d-boz Go to Photoshop Preferences/Technology Preview and check “Use Older GPU Mode (2016)”. Quit and relaunch PS.

Votes

Translate

Translate
replies 353 Replies 353
353 Comments
Explorer ,
Oct 31, 2024 Oct 31, 2024

Copy link to clipboard

Copied

White boxes bug still present in PS 2025.

And there is no Disable native canvas option.

No matter what option is selected in Older GPU checkbox.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Nov 15, 2024 Nov 15, 2024

Copy link to clipboard

Copied

I can confirm this bug. White boxes continue to appear for years, on different versions of Ps, even with different graphic cards.

I've got an RTX 4070 Super with the latest drivers. Checked both Game Ready and Studio drivers and getting the same issue.

So the only workaround fixing this is turning off the GPU Composition option.

But of course it's a big trouble that Adobe keeps ignoring such a common problem.

Votes

Translate

Translate

Report

Report
New Here ,
Nov 15, 2024 Nov 15, 2024

Copy link to clipboard

Copied

LATEST
Just today too i wanted to use art boxes, a feature ive long neglected
because the mentioned unavoidable graphics bugs and yes it is indeed still
an issue for me. lowering the performance settings helps but then of course
you have a very jarring and rough experience

ive basically downloaded software to make up for the usual lack of
artboards, which is a pain and no true substitute. why adobe insists on
boiling the ocean and draining the drinking water with ‘AI’ when this issue
has persisted for so many of its VERY long paying customers i think we can
guess is the result of something rhyming with corporate sneed

Votes

Translate

Translate

Report

Report