P: (win7) Crashes instantly when extension uses script UI

17 Votes
Explorer ,
Jun 17, 2015 Jun 17, 2015

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Photoshop CC2015 on Win7 64bit crashes instantly when an extension runs a jsx to draw a window or palette using script UI. The same script works perfect when being run from ExtendScript instead of from the extension.

If I first run any script that draws a script UI window (either from ExtendScript or from File->Scripts) then the extension suddenly works without any crashes... until next time PS is restarted.

I have tried this on two different pc's with two different extensions, one being the default project generated by Extension Builder 3.

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correct answers 1 Correct answer

Adobe Employee , Aug 03, 2015 Aug 03, 2015
This issue should be corrected in the Photoshop CC 2015.0.1 update which was released today. Details here: http://blogs.adobe.com/crawlspace/201...

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Explorer ,
Jun 17, 2015 Jun 17, 2015

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Exactly the same issue here using PS CC 2015.0.0 (20150529.r.88 x64) on Win 7 64bits.

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LEGEND ,
Jun 17, 2015 Jun 17, 2015

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What script or extension are you using that causes these crashes?

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Explorer ,
Jun 17, 2015 Jun 17, 2015

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In my case, an script from my Panel "Brutus Symmetry", it works great with CC2014 but crashes when using CC2015.

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Explorer ,
Jun 17, 2015 Jun 17, 2015

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As far as I can tell it's any script that opens a script UI window. Those will crash PS but only when called from an extension.

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LEGEND ,
Jun 17, 2015 Jun 17, 2015

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The ones we know of are not seeing a problem - so we need to know which extension panels are causing a problem for you.

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Explorer ,
Jun 17, 2015 Jun 17, 2015

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You can download an example extension here:
https://dl.dropboxusercontent.com/u/2...

It's a new blank project from extension builder 3, modifled to use a dialog instead of an alert.

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LEGEND ,
Jun 17, 2015 Jun 17, 2015

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OK, I'm asking the engineers working on that area to take a look.

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Explorer ,
Jun 17, 2015 Jun 17, 2015

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Thanks.

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Advocate ,
Jun 18, 2015 Jun 18, 2015

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Neat script 😉

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Explorer ,
Jul 07, 2015 Jul 07, 2015

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This issue breaks my extension "Tych Panel".

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LEGEND ,
Jul 07, 2015 Jul 07, 2015

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I am also using "Tych Panel"...crashes immediately when I try to use the palette but works fine from File->Script.

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Explorer ,
Jul 23, 2015 Jul 23, 2015

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Any news about this issue?

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Adobe Employee ,
Aug 03, 2015 Aug 03, 2015

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This issue should be corrected in the Photoshop CC 2015.0.1 update which was released today. Details here: http://blogs.adobe.com/crawlspace/201...

Senior Product Manager - Customer Advocacy - Digital Imaging

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Advocate ,
Aug 03, 2015 Aug 03, 2015

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This latest update for ScriptUI does it fix the keyboard short-cuts issue ?

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Adobe Employee ,
Aug 03, 2015 Aug 03, 2015

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Are you referring to this issue? http://feedback.photoshop.com/photosh...

Senior Product Manager - Customer Advocacy - Digital Imaging

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Advocate ,
Aug 03, 2015 Aug 03, 2015

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Give me a day or two to verify 🙂 I hope that is the issue !

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Explorer ,
Aug 04, 2015 Aug 04, 2015

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Confirmed. PS Updated to 2015.0.1 (Windows 10 64bits) and my panel "AD Brutus Symmetry" works fine again, including the ScriptUI dialog. Thx

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Explorer ,
Aug 06, 2015 Aug 06, 2015

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I'm not sure if back to this thread or to open a new one but here I go:

as I previously said after the update to PS 2015.0.1 we can launch ScriptUI dialogs without crashing the app. Great!
But... I realise that the script I'm using in one of my panels is not working as expected in CC 2015.

If I execute the script from a panel in CC 2014 this is the normal, expected, behaviour:


But in CC 2015 this is what happens:

the figure is repeated 4 times and again repeated another 4 times.
I'm not really sure if this is a problem with my script or if there's another bug in CC2015.

If you want to test the script I'll leave a Zip file with the panel in my Dropbox:
https://dl.dropboxusercontent.com/u/1...

Thx

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LEGEND ,
Aug 06, 2015 Aug 06, 2015

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You need to create a new topic.

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Explorer ,
Aug 06, 2015 Aug 06, 2015

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OK Thanks!

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Advocate ,
Aug 17, 2015 Aug 17, 2015

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LATEST
Jeffery, yes, but the problem is still not fixed in the most recent version of Photoshop CC - 2015 😞

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