Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
17

P: Win7 Crashes instantly when extension uses script UI

Explorer ,
Jun 17, 2015 Jun 17, 2015

Photoshop CC2015 on Win7 64bit crashes instantly when an extension runs a jsx to draw a window or palette using script UI. The same script works perfect when being run from ExtendScript instead of from the extension.

If I first run any script that draws a script UI window (either from ExtendScript or from File->Scripts) then the extension suddenly works without any crashes... until next time PS is restarted.

I have tried this on two different pc's with two different extensions, one being the default project generated by Extension Builder 3.

Bug Fixed
TOPICS
Windows
724
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 03, 2015 Aug 03, 2015
This issue should be corrected in the Photoshop CC 2015.0.1 update which was released today. Details here: http://blogs.adobe.com/crawlspace/201...
Translate
21 Comments
Explorer ,
Jun 17, 2015 Jun 17, 2015
Exactly the same issue here using PS CC 2015.0.0 (20150529.r.88 x64) on Win 7 64bits.
Translate
Report
LEGEND ,
Jun 17, 2015 Jun 17, 2015
What script or extension are you using that causes these crashes?
Translate
Report
Explorer ,
Jun 17, 2015 Jun 17, 2015
In my case, an script from my Panel "Brutus Symmetry", it works great with CC2014 but crashes when using CC2015.
Translate
Report
Explorer ,
Jun 17, 2015 Jun 17, 2015
As far as I can tell it's any script that opens a script UI window. Those will crash PS but only when called from an extension.
Translate
Report
LEGEND ,
Jun 17, 2015 Jun 17, 2015
The ones we know of are not seeing a problem - so we need to know which extension panels are causing a problem for you.
Translate
Report
Explorer ,
Jun 17, 2015 Jun 17, 2015
You can download an example extension here:
https://dl.dropboxusercontent.com/u/2...

It's a new blank project from extension builder 3, modifled to use a dialog instead of an alert.
Translate
Report
LEGEND ,
Jun 17, 2015 Jun 17, 2015
OK, I'm asking the engineers working on that area to take a look.
Translate
Report
Explorer ,
Jun 17, 2015 Jun 17, 2015
Thanks.
Translate
Report
Advisor ,
Jun 18, 2015 Jun 18, 2015
Neat script 😉
Translate
Report
Explorer ,
Jul 07, 2015 Jul 07, 2015
This issue breaks my extension "Tych Panel".
Translate
Report
LEGEND ,
Jul 07, 2015 Jul 07, 2015
I am also using "Tych Panel"...crashes immediately when I try to use the palette but works fine from File->Script.
Translate
Report
Explorer ,
Jul 23, 2015 Jul 23, 2015
Any news about this issue?
Translate
Report
Adobe Employee ,
Aug 03, 2015 Aug 03, 2015
This issue should be corrected in the Photoshop CC 2015.0.1 update which was released today. Details here: http://blogs.adobe.com/crawlspace/201...
Translate
Report
Advisor ,
Aug 03, 2015 Aug 03, 2015
This latest update for ScriptUI does it fix the keyboard short-cuts issue ?
Translate
Report
Adobe Employee ,
Aug 03, 2015 Aug 03, 2015
Are you referring to this issue? http://feedback.photoshop.com/photosh...
Translate
Report
Advisor ,
Aug 03, 2015 Aug 03, 2015
Give me a day or two to verify 🙂 I hope that is the issue !
Translate
Report
Explorer ,
Aug 04, 2015 Aug 04, 2015
Confirmed. PS Updated to 2015.0.1 (Windows 10 64bits) and my panel "AD Brutus Symmetry" works fine again, including the ScriptUI dialog. Thx
Translate
Report
Explorer ,
Aug 06, 2015 Aug 06, 2015
I'm not sure if back to this thread or to open a new one but here I go:

as I previously said after the update to PS 2015.0.1 we can launch ScriptUI dialogs without crashing the app. Great!
But... I realise that the script I'm using in one of my panels is not working as expected in CC 2015.

If I execute the script from a panel in CC 2014 this is the normal, expected, behaviour:


But in CC 2015 this is what happens:

the figure is repeated 4 times and again repeated another 4 times.
I'm not really sure if this is a problem with my script or if there's another bug in CC2015.

If you want to test the script I'll leave a Zip file with the panel in my Dropbox:
https://dl.dropboxusercontent.com/u/1...

Thx
Translate
Report
LEGEND ,
Aug 06, 2015 Aug 06, 2015
You need to create a new topic.
Translate
Report
Explorer ,
Aug 06, 2015 Aug 06, 2015
OK Thanks!
Translate
Report
Advisor ,
Aug 17, 2015 Aug 17, 2015
LATEST
Jeffery, yes, but the problem is still not fixed in the most recent version of Photoshop CC - 2015 😞
Translate
Report