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Pen tilt not functioning in Photoshop Mac OS

Explorer ,
Sep 06, 2024 Sep 06, 2024

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Pen tilt is not functioning in Photoshop and I can't find any info about how to fix it on a Mac. I only see the issue reported for Windows. When I select a brush that utilizes pen tilt, the brush does not respond to how I hold the stylus. If I grab the mouse, it immediately causes the brush cursor to turn 90º. For example, if the cursor is a hot dog shape in a horizontal position, it remains horizontal when touching the stylus to the screen from any angle. When I move the mouse instead of the stylus, the brush cursor rotates 90º to a vertical position. That is the only movement present no matter the settings of the brush or angle of the stylus. Pressure sensitivity seems to be functioning normally. Pressure for opacity and size is not generally turned on. 

 

Mac OS 10.15.7 (19H2026)

Photoshop 23.5.5

 

Mac Pro Late 2013

3.5 GHz 6 core Intel Xeon E5

Memory: 32GB 1866 MHz DDR3

Graphics: AMD FirePro D700 6 GB

 

XP-Pen 22E Artist Pro (Tilt sensitivity capable)

 

I am running the latest version of Photoshop for this computer. There are no available updates. 

 

Things I have tried:

  • Reinstalling photoshop
  • Searched for updates. None. 
  • Removing the preferences folder manually then opening photoshop
  • Deleting and reinstalling the latest XP-Pen driver
  • Restarting the computer
  • Trying a different pen
  • Turning on pressure for size and opacity

 

None of these actions have any effect on tilt function. Photoshop does not recognize tilt of any kind. I'm not sure when it stopped. Pen tilt worked in the past on this same device and setup.

 

I appreciate any help. 

 

System info below.

 

>>>>>>>>>>>>>>> 

 

 

Adobe Photoshop Version: 23.5.5 20230311.r.1103 ffdd19f x64 Number of Launches: 890 Operating System: Mac OS 10.15.7 System architecture: Intel CPU Family:6, Model:14, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading Physical processor count: 6 Logical processor count: 12 Processor speed: 3500 MHz Built-in memory: 32768 MB Free memory: 13169 MB Memory available to Photoshop: 29014 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.7.1 SAM SDK Version: 2.0.0-main.1351 ACP.local Status: - SDK Version: 2.7.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.2.0.58 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.90.3 Content Credentials is disabled Content Credential Helper Version: Not Available Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 2.8.1 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon HD - FirePro D700
GPUVendor: AMD
IsNativeGPUCapable: 1
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IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 6,442 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1080, right=1920 Main Display ------- Sniffer output
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"/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=1865137 -comment=Photoshop Version: Adobe Photoshop 23.5.5 20230311.r.1103 ffdd19f x64

[296 ms]
Start sniffer 2024-09-06 20:35:32
# Photoshop Version: Adobe Photoshop 23.5.5 20230311.r.1103 ffdd19f x64
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{198 ms}

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2109734915
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Device 1
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Platform name string: Apple 
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Device 1
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Compute score: 937.787
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Device vendor string: AMD 
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------- Sniffer output
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All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 23.5.5, © 2014-2023 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 23.5 © 1993-2023 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 16.5 (1954), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 16.5 (1954), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 23.5 © 2002-2023 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 23.5 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 23.5 © 2003-2023 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 23.5 © 2003-2023 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 23.5 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 23.5 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 23.5 © 1990-2023 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 23.5 © 2023 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 23.5, Copyright © 2002-2023 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 23.5 © 2001-2023 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 23.5.5, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 23.5.5, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 23.5.5, © 2001-2023 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 23.5 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 23.5 © 1993-2023 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 23.5 © 1990-2023 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 23.5 © 1990-2023 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 23.5 © 1993-2023 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 23.5 © 1989-2023 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 23.5 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 23.5 © 1989-2023 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 23.5 © 1989-2023 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 23.5 © 2003-2023 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 23.5 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 23.5.5, © 1999-2023 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 23.5, © 2002-2023 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 23.5 © 1993-2023 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Substance Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 23.5 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 23.5.5, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 23.5 © 1989-2023 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 23.5.5, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.7.0.44 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.7.0/" CDO: 1.141.0
CmdN: 1.18.8
CDP: 1.165.0
Projects: 1.7.0 Loaded at: 170 ms - launch time impact: 44 ms Content Credentials (Loaded) 0.31.6.0 - from the file "Required Folder" Loaded at: 24450 ms - launch time impact: 0 ms ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder" Loaded at: 24451 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 171 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder" Loaded at: 171 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.25.28.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_25_28/" CAPTURE: 2.0.41 STOCK: 4.1.0 Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 24451 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 24240 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 24240 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.9.0.29 - from the file "Required Folder" Loaded at: 24452 ms - launch time impact: 13 ms Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder" Extensions: GuideGuide 4.7.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/GuideGuide/index.html” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_25_28/index.html” Perspective Tools 2 2.4.3 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.kritskiy.perp2/index.html” Soft Enamel Pin Generator 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.codeweapon.SoftEnamelPin/index.html” com.adobe.capture.extension 2.0.41 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_25_28/extensions/capture/capture.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_25_28/extensions/stock-panel-licensing/index.html” Scout Patch 1.3.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.vladkarpov.ScoutPatch/init.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_25_28/manager.html” Installed TWAIN devices: NONE

Bug Unresolved
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macOS

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