Perte de fontionnalités de la Tablette Wacom

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Community Beginner ,
Sep 17, 2022 Sep 17, 2022

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Bonjour, Avec les dernières versions de PS (Ici, 23.4.2) , j'ai sans cesse des pertes de fonctionalité de la tablette Wacom. Perte de redimensionnement d'outils,  jusqu'à perte de fonctions partielle ou totale.

Config pc largement adaptée, System Model: X570 AORUS MASTER
BIOS: BIOS Date: 07/08/21 18:09:15 Ver: 05.00011 (type: BIOS)
Processor: AMD Ryzen 9 5900X 12-Core Processor (24 CPUs), ~3.7GHz
Memory: 32768MB RAM , Card name: NVIDIA GeForce GTX 960

Windows 10, 64b, à jour, Tablette ref , pth-651. Seul un redemarrage du pc resoud le probleme pour un moment.

Ce dysfonctionnement avait été résolu par le passé en installant une ancienne version de PS sans les fonctions avancées type Neural Filter et autres gadgets.

Bug Unresolved
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3 Comments
Community Expert ,
Sep 17, 2022 Sep 17, 2022

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  1. Do you only have this problem in Photoshop?
  2. Do you have this problem in other programs or with your Operating System?

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Community Expert ,
Sep 17, 2022 Sep 17, 2022

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I received your direct message where you said that you are having problems replying and that you only have this problem with Photoshop. I am posting this here so everyone can see your response.

 

Have you tried updating to the latest version of the Wacom drivers?

 

Have you tried installing an earlier version of the Wacom drivers? This solution worked for me one time when I was having tablet problems.

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Adobe Employee ,
Sep 19, 2022 Sep 19, 2022

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Hi @dominiquew61557185 sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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