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Phoshop abre e fecha sozinho

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New Here ,
Nov 04, 2022 Nov 04, 2022

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Prezados boa tarde, segue log do erro ao iniciar o Photoshop 

 

[2022-11-04_14-15-08][12872][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2022-11-04_14-15-08][12872][Warn] [general] Host should provide base paths for persistent and temporary storage for 1P plugins in uxp initialization!
[2022-11-04_14-15-08][12872][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2022-11-04_14-15-08][12872][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2022-11-04_14-15-08][12872][Info] [general] Instead of the WebView2 runtime in the system, UXP will use the WebView2 runtime in the folder: C:\Program Files\Common Files\Adobe\Microsoft\EdgeWebView\
[2022-11-04_14-15-08][12872][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2022-11-04_14-15-08][12872][Default] [general] UXP DevTools: Sending Notification that UXP is Dev Ready
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.ccx.comments-webview : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.ccx.comments-webview : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.ccx.timeline : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.ccx.timeline : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.pluginspanel : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.pluginspanel : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.cclibrariespanel : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.cclibrariespanel : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.cclibrariespanel : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.cclibrariespanel : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2022-11-04_14-15-08][12872][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2022-11-04_14-15-08][12872][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2022-11-04_14-15-08][12872][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2022-11-04_14-15-08][12872][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2022-11-04_14-15-08][12872][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2022-11-04_14-15-08][12872][Info] upic::Upic version 2.5.0 is initialized
[2022-11-04_14-15-08][12872][Info] upic::Failed to read plugin info file: C:\Program Files\Common Files\Adobe\UXP\PluginsInfo\v1\PS.json
[2022-11-04_14-15-08][12872][Info] upic::Zero plugins found in user's PluginsInfo file.
[2022-11-04_14-15-08][12872][Info] upic::Number of plugins added from user's pluginsInfo: 0
[2022-11-04_14-15-08][12872][Info] upic::Loading plugins from system fallback plugins folder: C:\Program Files\Common Files\Adobe\UXP\Plugins\External
[2022-11-04_14-15-08][12872][Info] upic::Number of plugins added from system's fallback: 0
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.cclibrariespanel : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.cclibrariespanel : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.ccx.comments-webview : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.ccx.comments-webview : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.ccx.timeline : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.ccx.timeline : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.pluginspanel : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][12872][Info] [general] Plugin com.adobe.pluginspanel : [v4] Using Default Value for Icon species
[2022-11-04_14-15-08][10880][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2022-11-04_14-15-08][16744][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2022-11-04_14-15-08][16744][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 493 PERF - Start Screen Init start
[2022-11-04_14-15-09][16744][Default] [console] CCX Start v6.0.0.31
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 494 PERF - Sophia Init start
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 497 PERF - Ututs Init start
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 497 PERF - IMS Init start
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 498 PERF - IMS.updateUserProfile start
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 498 message: Fetching NGL Profile. Awaiting Response.
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 498 PERF - Fetching NGL Profile. Awaiting Response.
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 500 PERF - Locale Init start
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 524 PERF - MainStore Init start
[2022-11-04_14-15-09][16744][Info] [console] [HS][MainStore] self.launchCount 32
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 531 PERF - Platform init start
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 531 PERF - Photoshop Init start
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 531 PERF - Shared Settings Init start
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 533 message: Received NGL Profile.
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 533 PERF - Received NGL Profile.
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 536 message: Fetching Home data
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 536 PERF - Fetching Home data
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Calling CCX Process for Home data.
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 537 message: Fetching Utut data
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 537 PERF - Fetching Utut data
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Calling CCX Process for Utut data.
[2022-11-04_14-15-09][16744][Default] [console] [HS][SharedSettings] Making Settings Request
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 40 message: IMS.updateUserProfile
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 538 PERF - IMS.updateUserProfile done: 40
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 7 message: Shared Settings Init
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 538 PERF - Shared Settings Init done: 7
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 539 PERF - IMS.updateAccessToken start
[2022-11-04_14-15-09][16744][Error] [console] [HS][IMS] Error fetching IMS Access token: There is no valid user profile to get an access token
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 1 message: IMS.updateAccessToken
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 540 PERF - IMS.updateAccessToken done: 1
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 43 message: IMS Init
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 540 PERF - IMS Init done: 43
[2022-11-04_14-15-09][16744][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2022-11-04_14-15-09][16744][Default] [console] [HS][SharedSettings] Received Settings Get Response
[2022-11-04_14-15-09][16744][Default] [console] [HS][SharedSettings] Making Settings Request
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 774 message: Received Home CCXP response
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 774 PERF - Received Home CCXP response
[2022-11-04_14-15-09][16744][Default] [console] [HS][SharedSettings] Making Settings Request
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 776 message: Received Utut CCXP response
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 776 PERF - Received Utut CCXP response
[2022-11-04_14-15-09][16744][Default] [console] [HS][SharedSettings] Received Settings Get Response
[2022-11-04_14-15-09][16744][Default] [console] [HS][SharedSettings] Received Settings Get Response
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 293 message: Locale Init
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 793 PERF - Locale Init done: 293
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 795 message: Loaded JSON Data: Utut
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 795 PERF - Loaded JSON Data: Utut
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 796 message: Parsed JSON file for Utut
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 796 PERF - Parsed JSON file for Utut
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Received fresh data from CCXProcess for Utut with path C:\Users\gisele.kato\AppData\Roaming\Adobe\CCX Welcome\learn\PHXS-24.0-pt_BR-9baad3db-eea4-472a-8e97-d9261976f778.json
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 796 message: Finished parsing CCXP data for Utut
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 796 PERF - Finished parsing CCXP data for Utut
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Setting data to the cache for Utut
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_3.1_Tutorials","campaignId":44824}
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_3.1_Tutorials","campaignId":44824}
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Surface data {"surface":"LCM_LEARN_PANEL","campaignId":46630}
[2022-11-04_14-15-09][16744][Default] [console] [HS][Ututs] User has 15 web tutorials
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 301 message: Ututs Init
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 798 PERF - Ututs Init done: 301
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 798 message: Loaded JSON Data: Home
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 798 PERF - Loaded JSON Data: Home
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 799 message: Parsed JSON file for Home
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 799 PERF - Parsed JSON file for Home
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Failed container with label 'CCX Start Screen (v4.0) - Home' for Surface 'CCX_Start_4.0_Home'
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Failed container with label 'User Intent' for Surface 'CCX_Start_4.0_Home'
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Failed container with label 'Custom Content Configuration Cards' for Surface 'CCX_Start_4.0_Home'
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Received fresh data from CCXProcess for Home with path C:\Users\gisele.kato\AppData\Roaming\Adobe\CCX Welcome\data\PHXS-24.0-pt_BR-882c7c12-fb8c-4915-b86e-82d73492696c.json
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 800 message: Finished parsing CCXP data for Home
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 800 PERF - Finished parsing CCXP data for Home
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Setting data to the cache for Home
[2022-11-04_14-15-09][16744][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_4.0_Whats_New","campaignId":45680,"url":"https://odin.adobe.com/content/dam/ccfirstmile/PHSP/pt_BR/componentWhatsNewToastal/Ps-Whats-New-Max-..."}
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] log perf event: time: 308 message: Sophia Init
[2022-11-04_14-15-09][16744][Default] [console] [HS][Performance] 802 PERF - Sophia Init done: 308
[2022-11-04_14-15-11][12872][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2022-11-04_14-15-11][12872][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2022-11-04_14-15-11][12872][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2022-11-04_14-15-11][12872][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2022-11-04_14-15-11][16744][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2022-11-04_14-15-11][16744][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2022-11-04_14-15-11][16744][Default] [console] [HS][Performance] log perf event: time: 2183 message: MainStore Init
[2022-11-04_14-15-11][16744][Default] [console] [HS][Performance] 2707 PERF - MainStore Init done: 2183
[2022-11-04_14-15-11][16744][Default] [console] [HS][Photoshop] PS: Recent files provided. No. of items = 0
[2022-11-04_14-15-11][16744][Default] [console] [HS][Performance] log perf event: time: 2709 message: UI Ready
[2022-11-04_14-15-11][16744][Default] [console] [HS][Performance] 2709 PERF - UI Ready
[2022-11-04_14-15-11][16744][Warn] [console] [CDO] @CCX/ccx-cdo/Stylesheets.ts | @CCX/ccx-cdo/theme/Core.css |
@CCX/ccx-cdo/theme/CCXHomeScreen/Themes.css will soon be deprecated.
[2022-11-04_14-15-11][16744][Default] [console] 2743 PERF - Launch CCXProcess start
[2022-11-04_14-15-11][16744][Default] [console] [HS][Performance] log perf event: time: 2212 message: Platform init
[2022-11-04_14-15-11][16744][Default] [console] [HS][Performance] 2743 PERF - Platform init done: 2212
[2022-11-04_14-15-11][16744][Default] [console] [HS][Performance] log perf event: time: 2213 message: Photoshop Init
[2022-11-04_14-15-11][16744][Default] [console] [HS][Performance] 2744 PERF - Photoshop Init done: 2213
[2022-11-04_14-15-11][16744][Default] [console] [HS][LicenseChiclet] NGL: Showing no chiclet.
[2022-11-04_14-15-11][16744][Default] [console] [DocumentStore-1] QuotaStore.fetch - Waiting for initialization to complete
[2022-11-04_14-15-11][16744][Default] [console] [initCDOStores-1] ACPLModel.waitForApplicationContextReady()
[2022-11-04_14-15-11][16744][Default] [console] [DocumentStore-1] constructACPLAsset /cloud-content - Waiting for initialization to complete
[2022-11-04_14-15-11][16744][Default] [console] [DocumentStore-1] constructACPLAsset /cloud-content-archive - Waiting for initialization to complete
[2022-11-04_14-15-11][12872][Debug] upic::PluginSourceManager Termination started
[2022-11-04_14-15-11][16744][Default] [console] [HS][Performance] log perf event: time: 2824 message: Interactive Ready
[2022-11-04_14-15-11][16744][Default] [console] [HS][Performance] 2824 PERF - Interactive Ready
[2022-11-04_14-15-11][16744][Default] [console] [HS][Performance] log perf event: time: 2331 message: Start Screen Init
[2022-11-04_14-15-11][16744][Default] [console] [HS][Performance] 2824 PERF - Start Screen Init done: 2331
[2022-11-04_14-15-11][16744][Default] [console] [DocumentStore-2] QuotaStore.fetch - Waiting for initialization to complete
[2022-11-04_14-15-11][16744][Default] [console] [initCDOStores-1] ACPLModel.waitForApplicationContextReady()
[2022-11-04_14-15-11][16744][Default] [console] [DocumentStore-2] constructACPLAsset /cloud-content - Waiting for initialization to complete
[2022-11-04_14-15-11][16744][Default] [console] [DocumentStore-2] constructACPLAsset /cloud-content-archive - Waiting for initialization to complete
[2022-11-04_14-15-11][16744][Default] [console] [DocumentStore-2] preFetchDocuments - Waiting for initialization to complete
[2022-11-04_14-15-11][16744][Error] [console] [HS][MainStore] Rendering default layout in fallback mode. Reason: Home Yukon data is corrupt or not present: undefined: Home Yukon data is corrupt or not present: undefined
[2022-11-04_14-15-11][16744][Error] [console] [HS][FallbackComponent] {"desc":"Home Yukon data is corrupt or not present: undefined","type":"fallback","code":5000,"extra":""}
[2022-11-04_14-15-11][16744][Error] [console] [HS][FallbackComponent] Failed to render layout! Falling back...
[2022-11-04_14-15-11][16744][Default] [console] [HS][FallbackComponent] Error: Home Yukon data is corrupt or not present: undefined Error: Home Yukon data is corrupt or not present: undefined
at LayoutManager.render (././js/app.js:103214:49)
at allowStateChanges (././js/app.js:13499:11)
at ././js/app.js:238464:92
at trackDerivedFunction (././js/app.js:13253:18)
at Reaction.track (././js/app.js:14430:18)
at LayoutManager.reactiveRender [as render] (././js/app.js:238458:14)
at LayoutManager.makeComponentReactive (././js/app.js:238528:25)
at LayoutManager.target.render (././js/app.js:238707:34)
at gi (././js/app.js:286937:76)
at fi (././js/app.js:286928:10) {"error":true,"prefix":"Failed to render layout! Falling back...","route":"home"}
[2022-11-04_14-15-11][16744][Default] [console] [HS][Ututs] Failed container with label 'User Intent Dialog' for Surface 'CCX_Start_3.1_Tutorials'

Bug Unresolved
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