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Photoshop 24.0 crashes any time I try to open a document.

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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Please, PLEASE stop flagging my question as spam.  I desperatel;y need help and this is the sixth time I've tried to post..

 

Issue:  Suddenly receiving these "Not enough ram..." and " cannot open clipboard because of a program error" messages after updating Photoshop.  The error messages pop up anytime I try to screen grab something or open a file… regardless of the size of the file. 

 

Photoshop version:  Initially it was v24.0 but I've since rolled back to v23.5.1

Operating System:  Windows 11 Home (version 22H2)

Computer Info:   
Processor 12th Gen Intel(R) Core(TM) i7-12700KF 3.60 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch Pen support

 

Steps I've already taken to try and resolve the problem: 

 

1) uninstalled Photoshop then reinstalled.

2) rolled back to the previous version (v23.5.1)

3) checked other programs on my computer to see if they were having issues.  They weren't.

4) decided to reset my computer and reinstall operating system.  Then reinstalled only photoshop.

5) updated my grahics card driver

6) updated my wacom tablet driver.

7) I've disabled "Use graphics

8) I've disabled File Handling > Save in Background

9) I've disabled EVERYTHING in Technology Preview.

10) I've uninstalled to only third party plug in I had.

 

Everytime I try to post Photoshop System Info and a Photoshop User Diagnostic.. but both time my posts get flagged as spam immediately and deleted.  I'll see if I can post them in a follow up post..

 

Bug Unresolved
TOPICS
Windows

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