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Photoshop 26.3 won't open

Contributor ,
Feb 21, 2025 Feb 21, 2025

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Hi, I'm using Photoshop 26.3 on Windows 11.

It's not the first time that I'm using Photoshop 26.3 but this morning it just didn't want to open. I clicked the icon on the taskbar and the icon on the desktop and it wouldn't open.

The weird thing is that when I tried to downgrade to 26.1, it said I had to close Photoshop first BUT when I checked in the task manager, Photoshop was not listed as running.

So I had to restart my computer and downgrade to 26.1 before clicking any photoshop icon.

Back to 26.1, I could now open Photoshop.
Thank you for exploring what went wrong.

Bug Unresolved
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Windows

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3 Comments
Community Expert ,
Feb 22, 2025 Feb 22, 2025

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@jeromea13244388 normally when things don't work as expected with Photoshop, the first thing to try is a preference reset

https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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Contributor ,
Feb 22, 2025 Feb 22, 2025

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@Ged_TraynorThe weird thing is that it opened before... I don't think I changed my preferences between yesterdays and today.

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Community Expert ,
Feb 22, 2025 Feb 22, 2025

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@jeromea13244388 preferences can sometimes get corrupt and resetting them can sometimes fix erratic behaviour with Photoshop

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