Photoshop and mouse/pen problem

[Besnardm]

So every now and then I can't move my canvas.

I press space and click and drag the canvas and it moves but flashes at the same time, going back where it was when done (so not actually moving). It reminds me of what happens when using a mouse but having a pen on a graphics tablet roll around. I accidentally clicked it while the brush tool was active and it scribbled all over the screen, which makes me think something is going on with where it thinks the mouse is.

This happens both when a tablet (Intuos 3) is connected and when one is not. The only fix is to restart, then it's fine until it isn't again. Photoshop is the ONLY program showing this issue, my mouse and tablet work fine in Illustrator and outside of Photoshop. It's very frustrating so I hope someone can help.

Video of issue
https://youtu.be/54qQt1R8T3k

Windows 10 64 bit version 25.11 Was doing on previous version also.

[Sameer K]

Hey, @Besnardm. Welcome to the Photoshop Community. I'll need more info to help you figure this out. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here.

It sounds like a GPU issue. Has this started to happen since a recent update of Photoshop, the OS, or the tablet drivers?

Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

• Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
• You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
• Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old), you can later restore these preferences if needed.(https://adobe.ly/4860qM9)
• Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)