Photoshop could not open files

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New Here ,
Sep 13, 2022 Sep 13, 2022

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This problem doesn't happen regularly, but it happens regular enough to slow down my work.
This problem only happens to Photoshop, not other apps like Indesign or Illustrator.

Sometimes when I open Photoshop, this notification appears (see image).
I tried to follow what it said, open the Get Info and unlock it, but the problem still appeared and didn't go away.

The only way the file will work is to copy and paste it into a different folder. When it happens too many times, it slows down my working speed.

If anyone can help me solve this, it would be a lifesaver!

 

Screen Shot 2022-09-14 at 9.30.42 am.png

 

Bug Unresolved
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macOS

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1 Comment
Adobe Employee ,
Sep 14, 2022 Sep 14, 2022

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Hi @Thy25800585a0lh is Photoshop added to Full Disk Access (and checked) under Apple System Prefs/Security and Privacy?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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