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Photoshop crashes on startup

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New Here ,
Nov 25, 2022 Nov 25, 2022

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Hi there,

I'm running into that problem with every new update. Photoshop starts, I see the opening screen ... and then it crashes without further notice. Deleting my preferences and it will work fine. Until I close it and try to run it again. I'm running Adobe (latest version) on a laptop WIN (11 Pro / 22000.1219)
Any suggestions?

Thanks a lot

Martin

Bug Unresolved
TOPICS
Windows

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4 Comments
Community Expert ,
Nov 29, 2022 Nov 29, 2022

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You could also try removing any plugins that you've installed.

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New Here ,
Nov 29, 2022 Nov 29, 2022

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Ok, let's try that ... 

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Community Expert ,
Nov 29, 2022 Nov 29, 2022

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When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Employee ,
Nov 29, 2022 Nov 29, 2022

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Does it crash or freeze? It sounds like you might be hitting this issue: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-won-t-reopen-after-close-need-to...


Senior Product Manager - Customer Advocacy - Digital Imaging

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