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Photoshop crashes once a day.

Community Beginner ,
Mar 11, 2023 Mar 11, 2023

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Everyday when I start up my photoshop, it works for 1 minute up to an hour. After that, my whole screen starts glitching and showing black lines all over the screen. The only thing that works is restarting my laptop. After I restarted my laptop, I can work on photoshop for hours and hours and there aren't any glitches anymore. And this has been a standard thing everyday for months now. Does anyone know how to fix it? 

Bug Unresolved
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Windows

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4 Comments
LEGEND ,
Mar 11, 2023 Mar 11, 2023

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If reseting preferences doesn't work, a few other areas to try: 

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop. Better? 

 

If that doesn't work, Go back into Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Better? 

 

You can try this too: in Preferences>Technology Previews, check the box 'Deactivate Native Canvas' and uncheck 'Enable Native Canvas ' options, then restart Photoshop. Does this work? 

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Mar 11, 2023 Mar 11, 2023

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Everyday when I start up my photoshop, it works for 1 minute up to an hour.

By @Jouke2589270687wm

 

You didn't say whether or not you are sending in the crash reports. Be sure to do so and be sure to include your Adobe ID email address.

 

Adobe Staff (who are also on this forum) read those crash reports and can usually identify the issue. Staff has "Adobe Employee" and the red Adobe logo in their avatar.

 

Jane

 

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Adobe Employee ,
Mar 13, 2023 Mar 13, 2023

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Hi @Jouke2589270687wm sorry to hear this. What version of Ps are you running?

 

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,
Cory

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Community Expert ,
Mar 13, 2023 Mar 13, 2023

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Hi @Jouke2589270687wm how much free HD space do you have under Photoshop Preferences/Scratch Disk?

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