Photoshop crashes when I try to select a print preset

[mikea96950696]

I create a file, choose print, print settings, preset, choose a preset, hit save (the preset), PS crashes. I am able to print after restarting. Photoshop 24.4. Mac Mini2018, Ventura. Inceidently, when I restart, my PS settings are changed to the default (workspace, background color, cursors.)

[Ranjisha Sengupta]

Hi @mikea96950696 

Thanks for reaching out.

We do understand this can disrupt the workflow. Which version of Photoshop and macOS are you using?

Are your printer drivers up-to-date?

You may try resetting Photoshop preferences back to defaults and check if that helps.

Here's the article for the steps: https://adobe.ly/3ceal5t.

Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FG

Let us know how it goes.

Best,

Ranjisha