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Photoshop Creaive Cloud causes random focus switching in Windows 11. (corrected reporst)

Community Beginner ,
Jul 31, 2023 Jul 31, 2023

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Note: This is a repost of an alomst identical post with a corrected title. The previous post referred incorrectly to Photoshop CS rather than Photoshop Creative Cloud.

 

After using Photoshop Creative Cloud (CC) for many years without any issues, I am experiencing a serious problem after upgrading to from Windows 10 to Windows 11. The issue persists throught to version 24.7 installed via Creative Cloud Desktop.

Device: Dell Precision 3930 Rack; Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz 3.60 GHz

Installed RAM: 32.0 GB (31.8 GB usable)
Graphics Gard: NVIDIA Quadro P2200; Driver Version: 31.0.15.2886, 22/03/2023
Windows OS: Windows 11 Pro; Version 22H2; Installed 23/‎03/‎2023; Build 22621.1992

Photoshop loads fine, but when a file is opened or created (which also works perfectly), the focus goes haywire, jumping repeatedly, several times a second, thereby making it impossible to do anything. The 'focus switching' affects all applications running on the system and persists when Photoshop is closed. Signing out and back is therefore necessary.

I have not heard specific mention of this issue anywhere. The only similar issues relate to graphics card compatibility. Given that the issue did not arise on Windows 10, this is unlikely to be the problem. Disabling all GPU optimization has no effect.

Does Adobe or anyone else know of this problem? Has it been identified? Is there a resolution/fix/workaraound?

Currently I am left with no choice but to run Photoshop on a Mac which I am fortunate to have, and export and transfer files. This is far from ideal!

Bug Unresolved
TOPICS
Windows

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