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Photoshop Cropping / deleting sections of photos

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New Here ,
Oct 15, 2022 Oct 15, 2022

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I recently purchased photoshop. I was editing tiff that I scanned in. The Tiffs show up in other apps such as preview but, in photoshop sections are deleted. All the right of the image. At first it was showing like skewed pixels in place. I turned the gp off and reset. The pixels were gone. I looked at layer transparency and nothing. I am working on a Mac boom. Not sure why this start happening

Bug Unresolved
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macOS

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Community Expert ,
Oct 15, 2022 Oct 15, 2022

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There are two (optional) crop behaviors. One is called non-destructive crop, where you see what's cropped, but the pixels still remain (so you can change your mind). In the crop tool bar options, you can see which is which. Do you see the check box on or off for "Delete Cropped Pixels"? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Oct 15, 2022 Oct 15, 2022

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Thank you so much for the help. I have attached a screenshot. I went to the crop tool and unselected it. Then reset photoshop and it still is showing up like this. It still is showing up fully in preview.Screen Shot 2022-10-15 at 5.46.49 PM.png

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Community Expert ,
Oct 15, 2022 Oct 15, 2022

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Can you upload this document to something like Dropbox so we can view it in various applications? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Employee ,
Oct 17, 2022 Oct 17, 2022

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Let's also make sure we're in a default state and there are no stale settings somewhere:

Restore your preferences using this manual method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Expert ,
Oct 17, 2022 Oct 17, 2022

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Are these scans using Image Capture?

 

What version of macOS are you using?

 

What version of photoshop are you using?

 

Are you able to provide an example scan using dropbox or similar?

 

There have been numerours posts about this for several years:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/scans-cut-off-in-photoshop/m-p/104188...

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