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Photoshop doesn't open

New Here ,
Mar 18, 2023 Mar 18, 2023

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If I tried to open it, it kicks me out at the start. Photoshop does it very occasionally but that's only 2/10 after 50 times trying to get it open. I think I've tried almost everything. My photoshop is up to date and it still doesn't work. I even uninstalled Photoshop and downloaded it again. I've tried Photoshop 2022 and that doesn't work either. I even have over 200 GB left on my laptop if that should have anything to do with it. And it can't be my laptop either, it's only 3 years old.

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Adobe
Community Beginner ,
Mar 19, 2023 Mar 19, 2023

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Experiencing the same error, it has been going on for months now. I even tried to run the adobe cleaner tool both on photoshop and the creative cloud but no luck

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New Here ,
Mar 19, 2023 Mar 19, 2023

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This really suck to my opinion, i am paying for something that doens't work. At least i am happy to know, i am not the only one with this problem. Thank you for your reaction!

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LEGEND ,
Mar 19, 2023 Mar 19, 2023

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When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

(macOS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.


If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing? 

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Apr 09, 2023 Apr 09, 2023

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yes, it's still crashing, if anything now it's worst

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New Here ,
Apr 09, 2023 Apr 09, 2023

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Having the same issue. It will not open either from LR or directly from CC Desktop. Unistalled and reinstalled which didn't help either.  I would try the fix that @TheDigitalDog stated but cannot get the program to even open to try it. 

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Community Beginner ,
Apr 09, 2023 Apr 09, 2023

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@phtont I tried all of those, they made it work for about one day, then it became worst and now it won't even open

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Adobe Employee ,
Apr 10, 2023 Apr 10, 2023

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Hi @Jelle0D4D 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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