Photoshop doesn't save my files on macOS

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New Here ,
Feb 10, 2022 Feb 10, 2022

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from out of the finder I cannot open the file in PS (sometimes it does).. and i cannot save files.

than i worked hard on a file and i connot save it anymore. wat is the problem. in all the years i use photoshop I never had this issue.  if i stop and restart photoshops it works again but only for a few files, than it stops.. HELP

 

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Adobe Employee ,
Feb 10, 2022 Feb 10, 2022

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using along with your computers macOS version?

 

If you're using macOS Catalina or later, please ensure that Photoshop has the necessary permissions on your Mac by following the steps mentioned below:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it.

3. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

4. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility.

5. Once done, restart the Mac & check if it helps.

 

You can also try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Please backup your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know how it goes!

Regards,

Nikunj

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