• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photoshop Libraries are not showing most of the assets inside multiple shared libraries

Explorer ,
Apr 03, 2024 Apr 03, 2024

Copy link to clipboard

Copied

Hey Guys,

 

for some time (2 weeks or so) me and my teammates are having problems with Photoshop Libraries syncing/displaying. Photoshop is not showing most of the assets in our common libraries (we have more than 30 and all of them are created by me in Personal Storage and shared with everyone else - we're in the same .com domain if it makes any difference). Here's how it looks:

 

broken-libs.JPG

 

In fact, in this library, in each group (Club Redesign, Icons, Lobby) there are multiple assets added. But what we can see is like shown above. 

 

Cloud activity status is like this, looks correct:

cloud-activity.jpg

 

We're all working on Windows (mostly 10, few of us - on 11) and symptoms are the same on both. 

 

Already we tried these:

  1.  https://helpx.adobe.com/uk/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-... - not working,
  2.  Cleared up our cache - for some of us it helped for 1 day. Next day - the same error.
  3.  https://www.youtube.com/watch?v=eV-f7RK4y6w - helped for 1 day as well. Next day - the same error.
  4.  Sometimes, for some of us, it helps when we copy one random asset from one library to another library. Then, suddenly, in one of them assets are appearing. If it's helping, it's for 1 day only.

 

Do you have any ideas or thoughts? Our work became nightmare lately... 

 

Cheers!

Lucas

Bug Unresolved
TOPICS
Windows

Views

90

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation