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Photoshop: Moving Around Workspace causing screen glitching & green background

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New Here ,
Oct 26, 2022 Oct 26, 2022

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So I just downloaded the new 2023 version of Photoshop. Photoshop told me that if I did not have the latest version of MacOS there could be some performance issues, so I made sure everything was up to date and downloaded the latest MacOS. However, now whenever I move around my workspace in Photoshop my screen glitches and I get weird green flashes that make it next to impossible to work.

 

Zooming in and out using the trackpad/mouse causes this, as well as just moving left, right, up, and down. I purged my cache and still the same issue. Restarted Photshop and my computer, still the same issue.

 

Someone please help as I have a lot of work to do! 

 

 

Bug Unresolved
TOPICS
Actions and scripting , macOS

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1 Comment
Adobe Employee ,
Oct 27, 2022 Oct 27, 2022

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Do you use two monitors on this system? It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

 

If so, if you disconnect from the second monitor and quit and relaunch Photoshop does it work correctly?

If not, if you go to Preferences > Performance... and uncheck "Use Graphics Processor" does it work correctly?


Senior Product Manager - Customer Advocacy - Digital Imaging

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