Photoshop not launching from CC

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Community Beginner ,
Sep 18, 2022 Sep 18, 2022

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Does anybody know why CC won't launch Photoshop?  No error messages.  Nothing.  It's as though there is no active link.  Yes, I've repaired or reinstalled everything.

 

 

Bug Unresolved
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Community Expert ,
Sep 18, 2022 Sep 18, 2022

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Photoshop launching from what exactly? CC being Adobe Create Cloud app, Lightroom? Need more details. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Sep 18, 2022 Sep 18, 2022

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Ok. Photoshop not launching from Creative Cloud Desktop App.

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Community Expert ,
Sep 18, 2022 Sep 18, 2022

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Community Expert ,
Sep 18, 2022 Sep 18, 2022

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quote
Photoshop not launching from Creative Cloud Desktop App.
By @ianw7384465

So can you launch it directly from the application (icon)? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Employee ,
Sep 19, 2022 Sep 19, 2022

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Hi @ianw7384465 have you tried to log out and then back in to CC? Did that solve this?

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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