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PHOTOSHOP - Program Error

New Here ,
Sep 08, 2022 Sep 08, 2022

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Hello

I am facing Program Error issue since 3 days.

Not able to open the any image in Photoshop, showing the empty area in the image area.

Also giving the error, attached the screenshot of the error.

When I go to "how to fix it".

Every option is been checked, everything is normal as per the requirements and specification required.

Even tested installing earlier versions and reinstalled the current version.

Please guide how to solve, my work has come to halt.

 

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Adobe
Community Expert ,
Sep 08, 2022 Sep 08, 2022

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Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

If you're unable to access Preferences and PhotoShop crashes before that, please go to the location C:\Program Files\Adobe\Adobe Photoshop 2021. Then rename the Sniffer.exe to Old.Sniffer.exe and try launching Photohsop again.

 

If it helps, you can check out the steps suggested here:  https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Migrate presets, actions, and settings (adobe.com)

 

If this didn't help please post the system informations.

Learn how to access and read your Photoshop system info. (adobe.com)

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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New Here ,
Sep 16, 2022 Sep 16, 2022

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It worked for a day but again the same issue.

So i posted again

 

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New Here ,
Sep 16, 2022 Sep 16, 2022

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thanks all for the quick suggestions and answers the adone VA solved my issue.

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