photoshop ram usage out of control

1 Vote
Community Beginner ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

un the last week photoshop has been acting up; no matter my preferences it uses too much ram, opening photoshop with no file uses 7 gb of ram, opening 1 160 mb file uses 9 and 2 160 mb files uses 12 gb of ram (my limit is set to 8).

the app crashes every 10/15 mins because of this, i updated ps, tried to uninstall and reinstall and even bought a new ssd and did a clean install of windows.  i need to use it for a project due in a week and cant, im screwed

 

Bug Unresolved
TOPICS
Windows

Views

284

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
25 Comments
Adobe Community Professional ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

Which version of Photoshop and OS?
How much RAM and spare hard disk capacity do you have on your system?

Have you tried trashing the Photoshop preferences?

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

im using windows 10 and the last update of ps, my sistem has 16 gbof ram total and i just installed a 500 gb m.2 ssd that has 350 gb free space.

i already tried trashing preferences when i uninstalled and reinstalled the app but it seems that was not the problem.

Votes

Translate

Translate

Report

Report
Adobe Community Professional ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

Reset the preferences under the General tab in Photoshop preferences (this is different from reinstalling).

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

i'll do it but when i reinstalled i ditched the preferences isnt that the same?

 

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

i reset the preference now when i open ps alone it uses about 2 gb of ram, but opening the 2 files brings me back to 12 gb, i dont get it because the same files on an older version of ps on the pc i use at school use 1/2 gb of ram

 

Votes

Translate

Translate

Report

Report
Adobe Community Professional ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

It is normally recommended that memory usage should be set (under the Performance tab) at 70%.

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

and thats one of the problems, the memory is set at around 70% but even if i pit it at 10% ps doesnt care and uses 12 gig

 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

Hi @vascheddu, sorry you are having issues.

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them. 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

 

Thank you,

-- Cory

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

hi! thank you for your time.

i removed the folder but nothing changed, photoshop still doesnt follow my guides for ram usage and crashes with my 2 160 mb files open, in the task manager it doesnt show up anymore, i'll put a screenshot of what happenedScreenshot (8).png

here as soon as i tried zooming in or out this tearing happened.

im noticing that when it "freezes" the main page shows up behind the file im working on.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 17, 2022 May 17, 2022

Copy link to clipboard

Copied

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
New Here ,
May 17, 2022 May 17, 2022

Copy link to clipboard

Copied

Contrary to the situation with the thread writer, I get too little RAM in Photoshop.

I'm using 80GB of RAM, but only 50GB of RAM that can be used in Photoshop is displayed. Where did 30GB go? Photoshop version is 23.3.2.

Votes

Translate

Translate

Report

Report
Adobe Community Professional ,
May 17, 2022 May 17, 2022

Copy link to clipboard

Copied

What is your Photoshop issue?

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 18, 2022 May 18, 2022

Copy link to clipboard

Copied

Ok so i tried disabling native canvas and ps uses less ram but it doesnt show up in task manager, and it started lagging (like a constant 15 fps, really uncomfortable) i reactivated native canvas and not it shows up in task manager but it still lags...

i really dont get the problem im not using big files and my pc specs are not that bad for this type of work.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 18, 2022 May 18, 2022

Copy link to clipboard

Copied

Hi @vascheddu,

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

 

Thank you,

-- Cory

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 18, 2022 May 18, 2022

Copy link to clipboard

Copied

Adobe Photoshop Version: 23.3.2 20220503.r.458 d8a9c44 x64
Number of Launches: 14
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.1706
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3593 MHz
Built-in memory: 16331 MB
Free memory: 10458 MB
Memory available to Photoshop: 12041 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.1076
ACP.local Status:
- SDK Version: 2.4.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.10.2.1
- Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.90.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 128K
Image cache levels: 2
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3060 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,441 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=275670473 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64

[1417 ms]
Start sniffer 2022-05-18 16:35:34
# Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=275670473 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64

{200 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Ti index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,441 MB
VRAM: 8,441 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,562 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4d7400884d0d52e3\nvldumdx.dll
Driver date: 2022-04-20 000000.000000-000
Driver age: 1 month
Driver version: 30.0.15.1259
Supports UMA: UNSUPPORTED
D3D-ID: 9353
End platform native
{705 ms}

{705 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,441 MB
VRAM: 8,441 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,562 MB
API version: 2.1 (2.1.2 NVIDIA 512.59)
Device version: 2.1 (2.1.2 NVIDIA 512.59)
Vendor name: NVIDIA
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4d7400884d0d52e3\nvldumdx.dll
Driver date: 2022-04-20 000000.000000-000
Driver age: 1 month
Driver version: 30.0.15.1259
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{996 ms}

{996 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 386 GB / s
Compute score: 7,391.2
Device name string: NVIDIA GeForce RTX 3060 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{1317 ms}

Exit code kExitNormal
End sniffer 2022-05-18 16:35:36
[kStatusNormal, kExitNormal]

[1418 ms]
Finish RunAllAPIs

[4366 ms]
Start GetSnifferResult

[4366 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 16184197809817866351
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\vasco\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 464,6G, 316,3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AdbePM.dll PatchMatch 2022/01/12:10:59:07 1.15de769dc03f392205cdd45bcd7674c35694bb52 1.15de769dc03f392205cdd45bcd7674c35694bb52
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/03/30-04:53:11 79.9f64572 79.9f64572
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPFiles.dll Adobe XMP Files 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPScript.dll Adobe XMP Script 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/03/14-13:03:40 79.c41170d 79.c41170d
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/03/11-03:19:26 79.d5f62b5 79.d5f62b5
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
Bib.dll BIB 2022/03/14-13:03:40 79.c41170d 79.c41170d
BIBUtils.dll BIBUtils 2022/03/14-13:03:40 79.c41170d 79.c41170d
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/03/14-13:03:40 79.c41170d 79.c41170d
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.0.2-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2022/02/04-19:11:32 79.032215c 79.032215c
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2022/03/11-03:19:26 79.a655e94 79.a655e94
onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.3
PSViews.dll Adobe Photoshop 2022 23.3
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
SVGRE.dll SVGRE 79.3035f41 79.3035f41
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.2.0.3a48b11 17.2.0.3a48b11
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.0.2-release
UPIC 2.4.1


Required plugins:

Accented Edges 23.3 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.3 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.3 - from the file “Filter Gallery.8bf”
Average 23.3 - from the file “Average.8bf”
Bas Relief 23.3 - from the file “Filter Gallery.8bf”
BMP 23.3 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.3 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.3 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.3 - from the file “Filter Gallery.8bf”
Charcoal 23.3 - from the file “Filter Gallery.8bf”
Chrome 23.3 - from the file “Filter Gallery.8bf”
Cineon 23.3 - from the file “Cineon.8bi”
Clouds 23.3 - from the file “Clouds.8bf”
Color Halftone 23.3 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.3 - from the file “Filter Gallery.8bf”
Conté Crayon 23.3 - from the file “Filter Gallery.8bf”
Craquelure 23.3 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.3 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.3 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.3 - from the file “Filter Gallery.8bf”
Crystallize 23.3 - from the file “Standard MultiPlugin.8bf”
Cutout 23.3 - from the file “Filter Gallery.8bf”
Dark Strokes 23.3 - from the file “Filter Gallery.8bf”
De-Interlace 23.3 - from the file “Standard MultiPlugin.8bf”
Dicom 23.3 - from the file “Dicom.8bi”
Difference Clouds 23.3 - from the file “Clouds.8bf”
Diffuse Glow 23.3 - from the file “Filter Gallery.8bf”
Displace 23.3 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.3 - from the file “Filter Gallery.8bf”
Entropy 23.3 - from the file “statistics.8ba”
Export Color Lookup Tables 23.3 - from the file “Export3DLUT.8be”
Extrude 23.3 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.3 - from the file “FastCore.8bx”
Fibers 23.3 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.3 - from the file “Filter Gallery.8bf”
Filter Gallery 23.3 - from the file “Filter Gallery.8bf”
Fresco 23.3 - from the file “Filter Gallery.8bf”
Glass 23.3 - from the file “Filter Gallery.8bf”
Glowing Edges 23.3 - from the file “Filter Gallery.8bf”
Grain 23.3 - from the file “Filter Gallery.8bf”
Graphic Pen 23.3 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.3 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.3 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.3 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.3 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.3 - from the file “Standard MultiPlugin.8bf”
IGES 23.3 - from the file “U3D.8bi”
Ink Outlines 23.3 - from the file “Filter Gallery.8bf”
JPEG 2000 23.3 - from the file “JPEG2000.8bi”
Kurtosis 23.3 - from the file “statistics.8ba”
Lens Blur 23.3 - from the file “Lens Blur.8bf”
Lens Correction 23.3 - from the file “Lens Correction.8bf”
Lens Flare 23.3 - from the file “Standard MultiPlugin.8bf”
Liquify 23.3 - from the file “Liquify.8bf”
Material Filter NO VERSION - from the file “MaterialFilter.8bf”
Matlab Operation 23.3 - from the file “ChannelPort.8bf”
Maximum 23.3 - from the file “statistics.8ba”
Mean 23.3 - from the file “statistics.8ba”
Measurement Core 23.3 - from the file “MeasurementCore.8me”
Median 23.3 - from the file “statistics.8ba”
Mezzotint 23.3 - from the file “Standard MultiPlugin.8bf”
Minimum 23.3 - from the file “statistics.8ba”
MMXCore Routines 23.3 - from the file “MMXCore.8bx”
Mosaic Tiles 23.3 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.3 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.3 - from the file “Filter Gallery.8bf”
Note Paper 23.3 - from the file “Filter Gallery.8bf”
NTSC Colors 23.3 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.3 - from the file “Filter Gallery.8bf”
OpenEXR 23.3 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.3 - from the file “Filter Gallery.8bf”
Palette Knife 23.3 - from the file “Filter Gallery.8bf”
Patchwork 23.3 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.3 - from the file “Standard MultiPlugin.8bf”
PCX 23.3 - from the file “PCX.8bi”
Photocopy 23.3 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.3 - from the file “ChannelPort.8bf”
Pinch 23.3 - from the file “Standard MultiPlugin.8bf”
Pixar 23.3 - from the file “Pixar.8bi”
Plaster 23.3 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.3 - from the file “Filter Gallery.8bf”
Pointillize 23.3 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.3 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.3 - from the file “PBM.8bi”
Poster Edges 23.3 - from the file “Filter Gallery.8bf”
PRC 23.3 - from the file “U3D.8bi”
Radial Blur 23.3 - from the file “Standard MultiPlugin.8bf”
Radiance 23.3 - from the file “Radiance.8bi”
Range 23.3 - from the file “statistics.8ba”
Render Color Lookup Grid 23.3 - from the file “Export3DLUT.8be”
Reticulation 23.3 - from the file “Filter Gallery.8bf”
Ripple 23.3 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.3 - from the file “Filter Gallery.8bf”
Save for Web 23.3 - from the file “Save for Web.8be”
ScriptingSupport 23.3 - from the file “ScriptingSupport.8li”
Shear 23.3 - from the file “Standard MultiPlugin.8bf”
Skewness 23.3 - from the file “statistics.8ba”
Smart Blur 23.3 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.3 - from the file “Filter Gallery.8bf”
Solarize 23.3 - from the file “Solarize.8bf”
Spatter 23.3 - from the file “Filter Gallery.8bf”
Spherize 23.3 - from the file “Standard MultiPlugin.8bf”
Sponge 23.3 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.3 - from the file “Filter Gallery.8bf”
Stained Glass 23.3 - from the file “Filter Gallery.8bf”
Stamp 23.3 - from the file “Filter Gallery.8bf”
Standard Deviation 23.3 - from the file “statistics.8ba”
Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Sumi-e 23.3 - from the file “Filter Gallery.8bf”
Summation 23.3 - from the file “statistics.8ba”
Targa 23.3 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.3 - from the file “Filter Gallery.8bf”
Tiles 23.3 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.3 - from the file “Filter Gallery.8bf”
Twirl 23.3 - from the file “Standard MultiPlugin.8bf”
U3D 23.3 - from the file “U3D.8bi”
Underpainting 23.3 - from the file “Filter Gallery.8bf”
Vanishing Point 23.3 - from the file “VanishingPoint.8bf”
Variance 23.3 - from the file “statistics.8ba”
Water Paper 23.3 - from the file “Filter Gallery.8bf”
Watercolor 23.3 - from the file “Filter Gallery.8bf”
Wave 23.3 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.3 - from the file “WIASupport.8li”
Wind 23.3 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.3 - from the file “WBMP.8bi”
ZigZag 23.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.9.0.51 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.9.0\"
CDO: 1.116.2
CmdN: 1.11.1
CDP: 1.141.1
Projects: 1.3.7
Loaded at: 137 ms - launch time impact: 50 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 22.7.0.0 - from the file "Required Folder"
Loaded at: 9296 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 21.4.0.0 - from the file "Required Folder"
CC Libraries Panel (Prepared) 3.19.218.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\"
CAPTURE: 2.0.26 STOCK: 2.0.40
Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.4.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.0.0 - from the file "Required Folder"
Loaded at: 9296 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 8089 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.5.0.28 - from the file "Required Folder"
Loaded at: 9297 ms - launch time impact: 42 ms
Neural Filters (Registered) 1.12.1.31 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\manager.html”

Installed TWAIN devices: NONE

hope  i did everything right

 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 20, 2022 May 20, 2022

Copy link to clipboard

Copied

The other settings that are new are:

Go to Preferences > Performance... and uncheck both Multithreaded Compositing  and GPU Compositing - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 20, 2022 May 20, 2022

Copy link to clipboard

Copied

thanks for the reply, i unchecked the box but photoshop still uses too much ram, 2 gb with nothing open and as soon as i open something it goes past the limit i set.

 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 20, 2022 May 20, 2022

Copy link to clipboard

Copied

Does this happen only on this file or simialr files?

 

The file may not seem large but it contains, based on your screenshot, at least 9 Smart Objects. 

The card is good so I am unsure when you zoomed why it woud drop out of the GPU rendering > which is why you see the background get painted with Home screen graphics.

 

Could you share the file Size and hoa many layers are in the file > and what the Smart objects look like. Are the Smart Objects using filters, are they also large files?

 

Thanks you

 

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 20, 2022 May 20, 2022

Copy link to clipboard

Copied

the problem happens with larger files but i tried opening and working on the same files at school on a really really worse pc than this and the overall pc usage was lower, for example if i open 4 files like this on my pc it is unusable and it crashes after little to no time, while on the other pc it is slow but usable.

for the file i dot know how to share but i can tell its an a3 sheet and i have like 50 text layers, 50% of the sheet is covered with a low quality texture and the rest is mainly brush work and 3/4 smart objects.

hope i gave you all the info you needed

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 20, 2022 May 20, 2022

Copy link to clipboard

Copied

also now this single file uses 8 gigs of ram while this morning used much less, it seems like the ram usage has nothing to do with the files but there are some background things going on using it

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 20, 2022 May 20, 2022

Copy link to clipboard

Copied

Thank you for the System info... The current setting you have for Performance is:

Image tile size: 128K

Image cache levels: 2

 

I would suggest trying the Default setting and see if that makes any difference. Preferences > Performance and set to:

Image tile size: 1024K
Image cache levels: 4

 

Also: Have you Cropped any files?

And do you have > Preference > Technology Preview > Native Canvas Rulers on? If so disable as well. 

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 20, 2022 May 20, 2022

Copy link to clipboard

Copied

i downgraded the cache levels and the tile size because with the default ones it would crash, i'll try to set up everything as you said and tomorrow i'll do a bit of a test.

Thanks a lot for your time

 

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 24, 2022 May 24, 2022

Copy link to clipboard

Copied

in these days i tried all the things mentioned but nothing changes, the app still uses too much ram (double what it used to on the same files) and the settings to limit ram usage dont work.

this leads to a really bad experience.

i also tried to install an older version of the app following adobe's guide but i have only thelast version available.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 24, 2022 May 24, 2022

Copy link to clipboard

Copied

Does the RAM usage go up only with the files that use Smart Objects? There is a ticket we are looking into but it has specific issues within their Smart Objects.

 

If you do not see this same RAM usage go up on files without Smart Objects that would be a good data point. 

 

If it is only with this Smart Object document > Then the question becomes may I have that sample file or something similar that displays this error? 

Votes

Translate

Translate

Report

Report
Community Beginner ,
May 24, 2022 May 24, 2022

Copy link to clipboard

Copied

LATEST

i dont think thats the problem because even with nothing opened it uses 3/4 gb of ram, i can give you the file but i dont know how Screenshot (23).pngnote: the pc reads the full 16 gigs of ram

in this screenshot i closed all the files and waited 5 mins

 

Votes

Translate

Translate

Report

Report