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Photoshop Select/Marque Tool no longer shows outline whilst dragging/selecting

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Community Beginner ,
Nov 16, 2022 Nov 16, 2022

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I need some help with Photoshop please 🙏🏼


Things were working perfectly until yesterday but after restarting my Mac this weird issue with the select/marque tool has started occurring.  Whenever I drag to select anything the dotted outline is not shown. This makes it quite difficult to be accurate.  Photoshop seems to work in all other aspects.


Note when I launched Photoshop the first time after rebooting it did take some time to start and then showed an error saying something like "couldn't find Display Driver". I guess this is potentially related.

A video showing the issue is available here (apparently I don't have permission to upload video directly)...
https://photos.app.goo.gl/wfce45aZo5zdq58z8

Bug Unresolved
TOPICS
macOS

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5 Comments
Community Expert ,
Nov 16, 2022 Nov 16, 2022

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Difficult to say but one thing first, check you didn't accidentally activated the CTRL/CMD+H shortcut.
It's a toggle command, meaning that pressing those keys again will re-instate the marching ants.
If this is not the issue,
Then you need to check your preferences (Edit>preferences>performance) and see if there is an issue with the Graphic card

It needs to show you're using your external GC, or whichever is appropriate)

Imaginerie_0-1668594378739.png

I would also check for your graphic card updates, it can't hurt!

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Community Beginner ,
Nov 16, 2022 Nov 16, 2022

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Really appreciate the reply @Imaginerie.


When I press CONTROL/CMD+H my photoshop window is hidden, and I have to click the menu bar icon to bring it back 🤷🏼‍:male_sign:

 

I think you might be onto something WRT the "Graphics Processor Settings", this section is completely disabled for me...

Screenshot 2022-11-16 at 10.35.11.png

 

I don't think there's anyway to update GC drivers on a MacBook is there? Its all delivered as part of the system updates.

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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You're most welcome!

I really don't know about macs, I guess people more in the know will chime in!
I know that on my end, I need to keep an eye on my nvidia updates, and there've been glitches (mostly in photoshop) for me, due to that fact.

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Adobe Employee ,
Nov 17, 2022 Nov 17, 2022

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Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Nov 23, 2022 Nov 23, 2022

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Thanks so much @Jeffrey Tranberry this seems to have worked.

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