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Photoshop stalls and Glitches, green screen etc. Turned off options in preferences and nothing still

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Community Beginner ,
Nov 07, 2022 Nov 07, 2022

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I was in a Zoom meeting, and had to share my Photoshop window. Turned on sharing for Photoshop, and a green screen started flashing, It became extremely slow.. Glitching.. etc. I turned off the Use graphic processor, played with other turn off boxes, and the performance is just horrible, to the point I cant get anything finished. I uninstalled Zoom znd all its components. Still the same. Any Ideas? I'm on a iMac. Photoshop 24.0. Radeon Pro 575X 4 GB. Never have had this problem with this computor

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correct answers 1 Correct answer

Adobe Employee , Nov 07, 2022 Nov 07, 2022

Try restoring your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back

 

It may also help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

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Adobe Employee ,
Nov 07, 2022 Nov 07, 2022

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Try restoring your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back

 

It may also help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Nov 24, 2022 Nov 24, 2022

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Since the update exactly the same for me!!

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Community Beginner ,
Nov 24, 2022 Nov 24, 2022

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Meant to reply to this, and it slipped my mind. I did that and it worked, thank you, thank you!!!

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Community Beginner ,
Nov 24, 2022 Nov 24, 2022

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Try what Jeffrey posted. It worked for me

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