Photoshop stops drawing/makes dots a few minutes after opening and drawing on canvas

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New Here ,
Sep 08, 2022 Sep 08, 2022

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Hey everyone! 
I have Photoshop CC on my PC desktop.
I've had the latest versions of Photoshop installed, and ever since putting it on my desktop (used to be on Mac), after a few minutes to 20-ish mins, I couldn't draw. No matter how many times I pushed B, deselected anything, or selected the brush tool and tried to draw, nothing would show up or work.
I'd have to close my canvas, reopen it, and then it would let me draw again. I also couldn't use any other tools. It'd let me select them but not use them. So it freezes... but doesn't, cause I was still able to move my cursor around?

After updating however, it seems the issue has turned into a thing where I can still 'draw' but it won't create a stroke. Rather, a dot. No matter how I try to draw a line, it comes out as a dot.
And again, I'll have to close my canvas and reopen it to fix the problem, although sometimes it immediately starts doing the dot thing again, so then I just can't work.

In the past I could literally draw for hours without interruption so this is frustrating.

I've tried 23.3, 23.5, 23.4.1 and 23.4.2 versions. They all do the dot thing. I'm going to try installing version 22.5.9 and see what happens, but this is ridiculous.
I've tired reinstalling serveral times, checking my tablet, restarting my computer and the program. It always does this after a few minutes.

I've posted how it's supposed to look, and what it does.

Is there something I'm not aware of that I need to check or uncheck? Enable or disable? If you have had a similar issue, and have a solution or things I can try, please let me know. I really appreciate your help

Bug Unresolved
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1 Comment
Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Sorry to hear this @ClanRacicot 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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