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Pinch to Zoom not working Photoshop 2025

New Here ,
Dec 31, 2024 Dec 31, 2024

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Seeking assistance for a zooming issue. I have already checked and unchecked enable gestures and scroll to zoom, ensured that photoshop is using my systems graphics processor and the issue persists. I am able to zoom by pinching on other applications so it is not a hardware issue. The left-right scrolling also seems to be inverted. I have also uninstalled, reinstalled both photoshop 2024 and 2025. Any assistance would be much appricated as this has entirely derailed my workflow

Bug Unresolved
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Windows

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2 Comments
Community Expert ,
Dec 31, 2024 Dec 31, 2024

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Hi!

We are sorry you are having this problem!

Have you tried turning off your Graphics Processor to see if the issue persists? Go to Preferences>Performance and then unchecked use Graphics Processor? Then restart Photoshop and see if the issue still happens. I was unclear in your imformation if you had done that as well as unchecking Enable Gestures. Please let us know if that makes a difference? If not, you can go back to Preferences and turn it back on. 

Michelle

 

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New Here ,
Jan 02, 2025 Jan 02, 2025

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Hello!

I have tried turning the graphic processor off and restarting photshop. I also turned enable gestures off and did the same. After restarting photoshop both times the issue still persists, even after turning them both off and back on again.

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