• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Possibly GPU. I ask for help, If this doesn't get fixed, I won't be able to get the job done :(

0 Votes
Participant ,
Jan 20, 2023 Jan 20, 2023

Copy link to clipboard

Copied

I'm ready to cry, work is unbearable. I don't understand what is the reason.

Problem: everything lags terribly. Suddenly, I don’t understand after what it works, I don’t use any plug-ins before that: Photoshop works, but the picture freezes and nothing else changes. Today I learned that if you unstuck a window, you can still get creative like this. Everything is in the video which I have attached. It was already in previous updates

All drivers are latest.

 

Adobe Photoshop Version: 24.1.1 20230112.r.238 4bbfa7a x64
Number of Launches: 2202
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.2364
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 4
Processor speed: 3312 MHz
Built-in memory: 16345 MB
Free memory: 12561 MB
Memory available to Photoshop: 12052 MB
Memory used by Photoshop: 84 %
Crash Handler: Adobe
DCX Version: 6.15.3
SAM SDK Version: 2.0.0-main.1564
ACP.local Status:
- SDK Version: 2.11.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.1.0.10
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.91.3
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
PSUserConfig entries:
- K uSty UseSystemStylus 0
- U WarnRunningScripts 0
Image tile size: 1024K
Image cache levels: 7
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1060 6GB
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 6,336 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=2498432 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a x64

[644 ms]
Start sniffer 2023-01-20 13:43:51
# Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=2498432 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a x64

{75 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 6GB index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1060 6GB
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 6,336 MB
VRAM: 6,336 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,569 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-12-22 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.2802
Supports UMA: UNSUPPORTED
D3D-ID: 7171
End platform native
{262 ms}

{262 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 6,336 MB
VRAM: 6,336 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,569 MB
API version: 2.1 (2.1.2 NVIDIA 528.02)
Device version: 2.1 (2.1.2 NVIDIA 528.02)
Vendor name: NVIDIA
Driver date: 2022-12-22 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.2802
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{368 ms}

{368 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1060 6GB
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,442 MB
VRAM: 6,442 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 145 GB / s
Compute score: 1,780.36
Device name string: NVIDIA GeForce GTX 1060 6GB
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{529 ms}

Exit code kExitNormal
End sniffer 2023-01-20 13:43:51
[kStatusNormal, kExitNormal]

[644 ms]
Finish RunAllAPIs

[3362 ms]
Start GetSnifferResult

[3362 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040040179895986001
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\Alexey\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 223,0G, 26,6G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/11/29-09:10:00 137.549b196 137.549b196
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/11/26-14:07:15 137.257250c 137.257250c
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 137.bae9a76 137.bae9a76
AdobeXMP.dll Adobe XMP Core 2022/11/27-09:35:03 137.da4a7e5 137.da4a7e5
AdobeXMPFiles.dll Adobe XMP Files 2022/11/27-09:35:03 137.da4a7e5 137.da4a7e5
AdobeXMPScript.dll Adobe XMP Script 2022/11/27-09:35:03 137.da4a7e5 137.da4a7e5
AGM.dll AGM 2022/11/29-09:10:00 137.549b196 137.549b196
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/11/26-06:24:44 137.510c486 137.510c486
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/11/29-09:10:00 137.549b196 137.549b196
AXE8SharedExpat.dll AXE8SharedExpat 2022/11/22-08:51:51 137.a3eed40 137.a3eed40
AXEDOMCore.dll AXEDOMCore 2022/11/22-08:51:51 137.a3eed40 137.a3eed40
BIB.dll BIB 2022/11/29-09:10:00 137.549b196 137.549b196
BIBUtils.dll BIBUtils 2022/11/29-09:10:00 137.549b196 137.549b196
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/11/29-09:10:00 137.549b196 137.549b196
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.4.0-3-ec28f9a
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/11/22-08:51:51 137.4b63762 137.4b63762
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/11/26-06:24:44 137.58500c6 137.58500c6
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.1
PSViews.dll Adobe Photoshop 2023 24.1
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 137.cd80db6 137.cd80db6
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 7.1.1.3
VulcanMessage5.dll Vulcan Message Library 7.1.1.3
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.4.0-3-ec28f9a
UPIC 2.5.0


Required plugins:

Accented Edges 24.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.1 - from the file “Adaptive Wide Angle.8bf”
Alias PIX 22.4 (20210708.r.317 bb896cc) - from the file “Alias.8BI”
Angled Strokes 24.1 - from the file “Filter Gallery.8bf”
Average 24.1 - from the file “Average.8bf”
Bas Relief 24.1 - from the file “Filter Gallery.8bf”
BMP 24.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.1.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.1.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.1 - from the file “Filter Gallery.8bf”
Charcoal 24.1 - from the file “Filter Gallery.8bf”
Chrome 24.1 - from the file “Filter Gallery.8bf”
Cineon 24.1 - from the file “Cineon.8bi”
Clouds 24.1 - from the file “Clouds.8bf”
Color Halftone 24.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.1 - from the file “Filter Gallery.8bf”
Conté Crayon 24.1 - from the file “Filter Gallery.8bf”
Craquelure 24.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.1 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.1 - from the file “Filter Gallery.8bf”
Crystallize 24.1 - from the file “Standard MultiPlugin.8bf”
Cutout 24.1 - from the file “Filter Gallery.8bf”
Dark Strokes 24.1 - from the file “Filter Gallery.8bf”
Dehancer Film NO VERSION - from the file “DehancerPhotoshop.8bf”
De-Interlace 24.1 - from the file “Standard MultiPlugin.8bf”
Dicom 24.1 - from the file “Dicom.8bi”
Difference Clouds 24.1 - from the file “Clouds.8bf”
Diffuse Glow 24.1 - from the file “Filter Gallery.8bf”
Displace 24.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.1 - from the file “Filter Gallery.8bf”
ElectricImage 22.4 - from the file “Optional Multiplugin.8BF”
Entropy 24.1 - from the file “statistics.8ba”
Export Color Lookup Tables 24.1 - from the file “Export3DLUT.8be”
Extrude 24.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.1 - from the file “FastCore.8bx”
Fibers 24.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.1 - from the file “Filter Gallery.8bf”
Filter Gallery 24.1 - from the file “Filter Gallery.8bf”
Fresco 24.1 - from the file “Filter Gallery.8bf”
Glass 24.1 - from the file “Filter Gallery.8bf”
Glowing Edges 24.1 - from the file “Filter Gallery.8bf”
Grain 24.1 - from the file “Filter Gallery.8bf”
Graphic Pen 24.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.1 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.1 - from the file “Standard MultiPlugin.8bf”
IGES 24.1 - from the file “U3D.8bi”
Ink Outlines 24.1 - from the file “Filter Gallery.8bf”
JPEG 2000 24.1 - from the file “JPEG2000.8bi”
Kurtosis 24.1 - from the file “statistics.8ba”
Lens Blur 24.1 - from the file “Lens Blur.8bf”
Lens Correction 24.1 - from the file “Lens Correction.8bf”
Lens Flare 24.1 - from the file “Standard MultiPlugin.8bf”
Liquify 24.1 - from the file “Liquify.8bf”
Matlab Operation 24.1 - from the file “ChannelPort.8bf”
Maximum 24.1 - from the file “statistics.8ba”
Mean 24.1 - from the file “statistics.8ba”
Measurement Core 24.1 - from the file “MeasurementCore.8me”
Median 24.1 - from the file “statistics.8ba”
Mezzotint 24.1 - from the file “Standard MultiPlugin.8bf”
Minimum 24.1 - from the file “statistics.8ba”
MMXCore Routines 24.1 - from the file “MMXCore.8bx”
Mosaic Tiles 24.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.1 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.1 - from the file “Filter Gallery.8bf”
Note Paper 24.1 - from the file “Filter Gallery.8bf”
NTSC Colors 24.1 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.1 - from the file “Filter Gallery.8bf”
OpenEXR 24.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.1 - from the file “Filter Gallery.8bf”
Palette Knife 24.1 - from the file “Filter Gallery.8bf”
Patchwork 24.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.1 - from the file “Standard MultiPlugin.8bf”
PCX 24.1 - from the file “PCX.8bi”
Photocopy 24.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.1 - from the file “ChannelPort.8bf”
Pinch 24.1 - from the file “Standard MultiPlugin.8bf”
Pixar 24.1 - from the file “Pixar.8bi”
Plaster 24.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.1 - from the file “Filter Gallery.8bf”
Pointillize 24.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.1 - from the file “PBM.8bi”
Poster Edges 24.1 - from the file “Filter Gallery.8bf”
PRC 24.1 - from the file “U3D.8bi”
Radial Blur 24.1 - from the file “Standard MultiPlugin.8bf”
Radiance 24.1 - from the file “Radiance.8bi”
Range 24.1 - from the file “statistics.8ba”
Render Color Lookup Grid 24.1 - from the file “Export3DLUT.8be”
Reticulation 24.1 - from the file “Filter Gallery.8bf”
Retouch4me Clean Backdrop 1.0 - from the file “Retouch4me Clean Backdrop.8bf”
Retouch4me Dodge&Burn 1.0 - from the file “Retouch4me Dodge Burn.8bf”
Retouch4me Eye Brilliance 1.0 - from the file “Retouch4me Eye Brilliance.8bf”
Retouch4me Eye Vessels 1.0 - from the file “Retouch4me Eye Vessels.8bf”
Retouch4me Fabric 1.0 - from the file “Retouch4me Fabric.8bf”
Retouch4me Frequency Separation 1.0 - from the file “Retouch4me Frequency Separation.8bf”
Retouch4me FS Automation 1.0 - from the file “Retouch4me FS Automation.8li”
Retouch4me Heal 1.0 - from the file “Retouch4me Heal.8bf”
Retouch4me Portrait Volumes 1.0 - from the file “Retouch4me Portrait Volumes.8bf”
Retouch4me Skin Tone 1.0 - from the file “Retouch4me Skin Tone.8bf”
Retouch4me White Teeth 1.0 - from the file “Retouch4me White Teeth.8bf”
Ripple 24.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.1 - from the file “Filter Gallery.8bf”
Save for Web 24.1 - from the file “Save for Web.8be”
ScriptingSupport 24.1 - from the file “ScriptingSupport.8li”
SGI RGB 22.4 (20210708.r.317 bb896cc) - from the file “SGIRGB.8BI”
Shear 24.1 - from the file “Standard MultiPlugin.8bf”
Skewness 24.1 - from the file “statistics.8ba”
Smart Blur 24.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.1 - from the file “Filter Gallery.8bf”
SoftImage 22.4 (20210708.r.317 bb896cc) - from the file “SoftImage.8BI”
Solarize 24.1 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.1 - from the file “Filter Gallery.8bf”
Spherize 24.1 - from the file “Standard MultiPlugin.8bf”
Sponge 24.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.1 - from the file “Filter Gallery.8bf”
Stained Glass 24.1 - from the file “Filter Gallery.8bf”
Stamp 24.1 - from the file “Filter Gallery.8bf”
Standard Deviation 24.1 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.1 - from the file “Filter Gallery.8bf”
Summation 24.1 - from the file “statistics.8ba”
Targa 24.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.1 - from the file “Filter Gallery.8bf”
Tiles 24.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.1 - from the file “Filter Gallery.8bf”
Twirl 24.1 - from the file “Standard MultiPlugin.8bf”
U3D 24.1 - from the file “U3D.8bi”
Underpainting 24.1 - from the file “Filter Gallery.8bf”
Vanishing Point 24.1 - from the file “VanishingPoint.8bf”
Variance 24.1 - from the file “statistics.8ba”
Water Paper 24.1 - from the file “Filter Gallery.8bf”
Watercolor 24.1 - from the file “Filter Gallery.8bf”
Wave 24.1 - from the file “Standard MultiPlugin.8bf”
Wavefront RLA 22.4 (20210708.r.317 bb896cc) - from the file “RLA.8BI”
WIA Support 24.1 - from the file “WIASupport.8li”
Wind 24.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.1 - from the file “WBMP.8bi”
ZigZag 24.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

ShineOff [x64] v3.0.2 3.0.2.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\ShineOff 3.0\ShineOff3_x64.8bf”
WebPShop NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\WebPShop_0_4_0_Win_x64.8bi”

Duplicate and Disabled plugins:

Retouch4me Clean Backdrop 1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Retouch4me Clean Backdrop\Retouch4me Clean Backdrop.8bf”
Retouch4me Dodge&Burn 1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Retouch4Me Dodge Burn\Retouch4me Dodge Burn.8bf”
Retouch4me Eye Brilliance 1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Retouch4me Eye Bundle\Retouch4me Eye Brilliance.8bf”
Retouch4me Eye Vessels 1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Retouch4me Eye Bundle\Retouch4me Eye Vessels.8bf”
Retouch4me Fabric 1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Retouch4me Fabric\Retouch4me Fabric.8bf”
Retouch4me Heal 1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Retouch4Me Heal\Retouch4me Heal.8bf”
Retouch4me Portrait Volumes 1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Retouch4me Portrait Volumes\Retouch4me Portrait Volumes.8bf”
Retouch4me Skin Tone 1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Retouch4me Skin Tone\Retouch4me Skin Tone.8bf”
Retouch4me White Teeth 1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Retouch4me White Teeth\Retouch4me White Teeth.8bf”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.4.0.31 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.4.0\"
CDO: 1.132.5
CmdN: 1.16.0
CDP: 1.156.4
Projects: 1.7.0
Loaded at: 228 ms - launch time impact: 33 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 26.0.0.0 - from the file "Required Folder"
Loaded at: 11196 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.0.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 235 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 239 ms - launch time impact: 0 ms
Retouch4me (Prepared) 1.0.0.0 - from the file "Plugin Market Place"
Content Credentials (Loaded) 0.34.5.0 - from the file "Required Folder"
Loaded at: 10578 ms - launch time impact: 4 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.18.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 3.4.7.0 - from the file "Required Folder"
Loaded at: 11199 ms - launch time impact: 1 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 8478 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 8481 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.0.0.27 - from the file "Required Folder"
Loaded at: 11202 ms - launch time impact: 28 ms
Neural Filters (Registered) 1.15.0.79 - from the file "Required Folder"
Scan time: 14 ms - entries: 36

Extensions:

Retouching tools 1.4.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Retouchingtools\index.html”
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”
Inklab 1.0.3 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.blkmarket.inklab\index.html”
Blendit 1.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Blendit\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Dodge & Burn 1.0.0 - from the file “C:\Users\Alexey\AppData\Roaming\Adobe\CEP\extensions\DodgeBurn\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”
Ultimate Retouch 3.9.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\UltimateRetouch3\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

Installed TWAIN devices: NONE

Bug Unresolved
TOPICS
Windows

Views

359

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
18 Comments
Participant ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

pls help me 😞

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

Hi @Alexey Novoselov sorry to see this.

 

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? 

 

Is your graphics card driver up to date? What graphics card do you have? What happens if you turn off "Use Graphics Processor" in Preferences > Performance?

 

If that helps, and you have an older graphics card, try turning it back on, then go under Preferences > Technology Previews, and try enabling "Older GPU Mode (pre 2016)."

 

Thank you,

Cory

Votes

Translate

Translate

Report

Report
Community Expert ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

I've seen several GPU-related bug reports in Community and they all have the same NVIDIA driver version 528.02. Try installing either an earlier version or upgrade to 528.24 (studio branch)

 

2023-01-24_21-34-16.png

Votes

Translate

Translate

Report

Report
Community Expert ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

I also recommend freeing up space on your hard drive. The system report shows one scratch disk, your C drive, with 26.6 GB free. This is NOT enough to properly run Photoshop and could result in your computer running out of space on the C drive which can cause data loss or Photoshop/Windows to crash. Either free up at least 50-100GB or add an external drive for additional scratch disk and data backup space.

Votes

Translate

Translate

Report

Report
Community Expert ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

Hi, did you try starting Ps without plugins? Hold shift as you start Ps, to check if the problem comes from there.

Votes

Translate

Translate

Report

Report
Participant ,
Jan 24, 2023 Jan 24, 2023

Copy link to clipboard

Copied

Many thanks to everyone for the advice!

 

 

@CoryShubertI tried all: Deactivate Native Canvas- nothing changes, problems stills

 

My GPU Nvidia 1060 6gb. Drivers are latest, but today I install new one 528.24, and test with it

If I turned off use GPU, all interactions with Photshop look like scary movie (all freezes, stacks and lagging, I tried earlier)

 

I tried earlier "Older GPU mode", but problems not gone

 

@jazz-y Today will already install the upgrade, I try testing it now. If all problems stills the same, I will try to downgrade.

 

@Lumigraphics I've cleared the space now. This rarely happens, mostly more than 50GB is free and there were problems before. But I agree with you 🙂

 

@PECourtejoie I thought that this is the most logical thing I should have started with. I immediately tried it, but unfortunately all the problems remained 😞

 

Can I provide any additional information to help figure out my problem? Thank you all for your help!

 

My main question is why the abstract "The Witcher 3" at ultra settings with all technologies on does not slow down for me, but the basic interaction with a still image of a not very large size causes heart attacks on my PC (not a laptop)?

Votes

Translate

Translate

Report

Report
Community Expert ,
Jan 24, 2023 Jan 24, 2023

Copy link to clipboard

Copied

Wow well we hate to see anyone have to spend a bunch of time troubleshooting and not have an answer. Ouch 😞
My only other suggestion is to try a new Windows user account, one just setup for testing. If that helps then you know it is something in your account causing problems.

Votes

Translate

Translate

Report

Report
Participant ,
Jan 24, 2023 Jan 24, 2023

Copy link to clipboard

Copied

@Lumigraphics I rarely contact support, because trying to understand with myself. And you won't believe where I started to brush aside all the basic advice: I installed a clean OS on a clean SSD. That's why I'm here, because I have no other ideas:)

Votes

Translate

Translate

Report

Report
Community Expert ,
Jan 24, 2023 Jan 24, 2023

Copy link to clipboard

Copied

There is one other possibility, that the problem is hardware-related. Does your computer have a built-in diagnostic mode that you can run? Maybe in the BIOS settings, I know Dell usually has that.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 24, 2023 Jan 24, 2023

Copy link to clipboard

Copied

@Alexey Novoselov engineering has identified a problem with this specific driver version. 

 

Vendor name: NVIDIA
Driver age: 1 month
Driver version: 31.0.15.2802

 

Try rolling back from the latest drivers to the November release: https://www.nvidia.com/download/driverResults.aspx/194380/en-us/

 

Thank you,

Cory

Votes

Translate

Translate

Report

Report
Community Expert ,
Jan 24, 2023 Jan 24, 2023

Copy link to clipboard

Copied

Hello again, you seem well versed in computing, so please do not take offense by the following question: did you quit and restart Photoshop after changing the native canvas settings? (I think the multiprocessor and the old GPU might not require a restart, but...)

Are the .24 you installed studio or gaming version? You state that they did not work in GPU off, I guess you tried as is, without that setting? Did you try a November driver?

some also disable flick panning in prefs. 

other questions: did you try with Windows ink? Which tablet/driver version? Does it lag with the mouse?

 

Sorry to come back with so many questions, but we hate seeing a fellow user in trouble...

Votes

Translate

Translate

Report

Report
Community Expert ,
Jan 24, 2023 Jan 24, 2023

Copy link to clipboard

Copied

Hi, @CoryShubert can you ask engineers if they can replicate the useful info that @jazz-y has related us, about the new 528.24 studio release? (I hate their dual numbering scheme)

Votes

Translate

Translate

Report

Report
Participant ,
Jan 25, 2023 Jan 25, 2023

Copy link to clipboard

Copied

Thanks a lot for the replies! I am sincerely grateful and ready to answer any questions, I understand that there are many nuances that are not obvious, which I cannot guess. Thank you very much again!

 

@CoryShubert yes, thank you. But I'm upgarde now to a newer version (528.24) for the advise from @jazz-y. Trying tested it now:)

 

@Lumigraphicsmaybe, but I cheked the event jurnal to check all errors from software or hardware, but seems stable, no critical error. And, for test myself, I run game "The Witcher 3" on ultimate settings- all work perfectly. To be a strange what 3D game work normal, but sill image going heartattac on my PC (but maybe, I'm wrong..)

 

@PECourtejoie thanks again, I'm willing to do anything, even an extra five times to restart the PC, I really want to fix it 🙂

Yes, I restart Ps, by the instruction tip on that setting 🙂

I very rarely play games, so I decided that I would install only the studio version. A glitch that appeared on the video  probably a month. But lately, work in general has been very laggy.

I always disable flick panning for me 🙂

Yes, I aggressively hate Windows ink because it blows my mind and grabbing a lot of my time. For the first, these stupid circles appear mouse, which can only be turned off through windows services, then signatures under the mouse (ctrl, alt), and if you turn off Windows ink, then pressure in Photoshop did not work. And there is no normal setting to check the boxes foe everything works fine. Tablet Wacom Intuos Pro L, latest wacom drivers (always update). No extra lag, works like a mouse, probably.

Votes

Translate

Translate

Report

Report
Participant ,
Jan 25, 2023 Jan 25, 2023

Copy link to clipboard

Copied

I will add one more video. I accidentally opened this folder in Bridge CS6 on a very very very very old laptop with Nvidia 525M and core i7 2*** and there the same action was smooth and accurate.

https://we.tl/t-eR514AvVKe

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 25, 2023 Jan 25, 2023

Copy link to clipboard

Copied

@Alexey Novoselov the team was wondering:

 

1. Cache levels set to 7, might be too high for this workflow

2. Have you done a manual prefs reset?

 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

Thank you,

Cory

Votes

Translate

Translate

Report

Report
Participant ,
Jan 25, 2023 Jan 25, 2023

Copy link to clipboard

Copied

@CoryShubertthank you for a advise! Approximately what cache level should I set? Default 4?

I read the description about cache levels and in the manual, can I ask you where to learn more about this?

Yes, I reset the settings and I do more- I reinstall Ps on clean OS 🙂

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 25, 2023 Jan 25, 2023

Copy link to clipboard

Copied

@Alexey Novoselov the team suggest 4, the default.

 

Here is a link to more info on this and other ways to optimize Ps:

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Thank you,

Cory

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 26, 2023 Jan 26, 2023

Copy link to clipboard

Copied

LATEST

You have very little free space on your primary drive. Trying freeing up some space so that you have at least 50GB free before you launch PS. Does that help?

Votes

Translate

Translate

Report

Report