• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
8

Preset syncing stops PS closing

Explorer ,
Jun 16, 2023 Jun 16, 2023

Copy link to clipboard

Copied

Using the newest update of PS on PC.  Preset Syncing will not allow PS to close.  Even though I 'lost' all my created presets and have turned off all but the default presets and not changed the default location of Presets... PS won't close right away and for waaay too long software says, 'it's syncing presets' and will 'close when finished'. I've had to End its Process in Task Manager to continue working. I have reinstalled PSs but still happens. HOW DO I REPAIR THIS?  

Bug Unresolved
TOPICS
Windows

Views

170

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
5 Comments
Adobe Employee ,
Jun 16, 2023 Jun 16, 2023

Copy link to clipboard

Copied

Hi @ShadowCatchers have you tried logging out of CCD, restarting your computer, logging in to CCD, then launching Ps and does the issue persist?

 

Thank you,
Cory

Votes

Translate

Translate

Report

Report
New Here ,
Aug 18, 2023 Aug 18, 2023

Copy link to clipboard

Copied

I am having the same issue. Tried logging out, shut down. Did not solve the issue. Thanks for the effort though.

Votes

Translate

Translate

Report

Report
Explorer ,
Aug 26, 2023 Aug 26, 2023

Copy link to clipboard

Copied

I am still having issues with my Presets and have uninstalled Photoshop and tried what you mentioned numerous times. Not a beginner with computers. Just can't figure it out...

Votes

Translate

Translate

Report

Report
New Here ,
Sep 02, 2023 Sep 02, 2023

Copy link to clipboard

Copied

Same for me. I've gone into Edit >Preferences >General and unchecked "Sync Presets" but still crashes upon tryin to hit OK and exit Preferences. I have to force close with task manager and when I reopen PS, most of the time my brushes and actions are missing. 

Votes

Translate

Translate

Report

Report
New Here ,
Sep 02, 2023 Sep 02, 2023

Copy link to clipboard

Copied

LATEST

PS version 24.7

Votes

Translate

Translate

Report

Report