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Problème affichage fichier sur Photoshop

New Here ,
Feb 07, 2022 Feb 07, 2022

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Bonjour,

j'ai un gros problème d'affichage sur Photoshop. Lorsque j'ouvre un fichier, celui-ci est généralement noir et il faut que je joue avec les zoom / dézooms afin d'avoir finalement l'image. Aussi, lorsque j'ai pas mal de calques, le déplacement d'objet n'est pas du tout fluide.

Bref je suis très géné et perd beaucoup de temps dans mon travail.

Au prix de l'abonnement je ne trouve pas ca normal, j'attends un service irréprochable.

Quelqu'un peu m'aider?

Merci

S:

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Adobe
Adobe Employee ,
Feb 08, 2022 Feb 08, 2022

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First, make sure we're in a known state and there isn't a stale setting somewhere:

Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.

 

If that doesn't work, go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

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