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PS 2023 upgrade failure

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New Here ,
Nov 05, 2022 Nov 05, 2022

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On updating to the latest vers of PS & LR Classic they both crash on launch. 

I am running an iMac 15,1 with Big Sur 11.7.1 with an AMD Radeon R9 N295X 4 Gb graphics card.

I have followed the suggested remedies from the Adobe support but to no avail as the apps just crash on launch and have submitted the crash reports.

PS 2022 & LR Classic v11.5 run without any issues

On looking at the Mac's system log the failure has occurred when when it was looking for the AMD Radeon x4000GL driver bundle

Looking at the GPUBundles file it definetly has no content.

According to the update compatibilty it should work with Big Sur 11.7.1 but I am wondering if there is a hardware incompatibilty.

Any suggestions

 

The system log and the crash log are attached

 

Bug Unresolved
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macOS

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