PS Layer mask problem

[ReneDamkot]

I run into this occasionally. As long as I notice it, it's not a huge deal, since it's fixable. When it slips through, it messes up the end result though.

Not sure what triggers it, but occasionally a layer mask get's "random".

I think the video below clearly shows it: in the layers panel, you see the layer mask weirdness happening, and in the end of the video, you can see that a simple brush stroke in the mask fixes it (suggesting that the correct mask info is there, somewhere under the hood).

MacStudio, OSX 12.6.1, PS 24.1.1

(But I've run into this before on my 2010 MacPro as well)

Link to video:

PS displaying layer mask weirdness 

[robertw44482386]

Chiming in to say I have this too and also that it was apparent in previous versions, previous OS's, and previous (Intel) machines.

[kevin stohlmeyer]

Hi @ReneDamkot @robertw44482386 both appear to be GPU related - go to Photoshop Preferences/Technology Preview and check "Disable Native Canvas" and relaunch PS. That should resolve it.

[kevin stohlmeyer]

@ReneDamkot your 2010 Mac most likely no longer meets system requirements for current PS builds BTW so that is a bad comparison.

[ReneDamkot]

@kevin stohlmeyer I'd guess my MacPro did meet system requirements for PS when I ran first into this (or similar) bug. Photoshop CS6 in july 2014 (I might have posted a screencast then). Then again, maybe I was still using my older MacPro at the time.

Anyhow. I meant to convey "this certainly isn't a new bug".

My prefs are now thus, after restart of PS. I'l report back.

[kevin stohlmeyer]

Hi @ReneDamkot this is a fairly new issue.

Similar issues in the past that caused blinking/screen glitches were always related to a graphics card issue. Back then the solution was to turn off GPU but that had other side effects. I've also had my fair share of corrupted GPU on Macs since CS6 so it's not unheard of. The issue now is they hardwire it to the motherboard so you can swap it out like you used to.

[ReneDamkot]

Reporting back.

Setting "Deactivate Native Canvas" causes other glitches.

When I open a document it sometimes shows as entirely filled with black, until I toggle a layer visibility. Then the image shows.

When I opened multiple images, the first previews shows garbage, made up of those images.

Again, toggling visibility of a layer fixed this, but it's not really workable.

Screencast of the issue:

https://www.dropbox.com/s/72w579j36khazfm/PS%20CC%20Deactivate%20native%20canvas.mp4?dl=0 

(Client files visible, so this video will be removed next week)

I'll disable Deactivate native canvas for now.

[ReneDamkot]

How can I edit a post? I think the first document isn't affected, but only the second and later ones.

[ReneDamkot]

Oh, and I tested; this glitch also happens when "Deactivate native canvas" is ticked and "Enable native canvas rulers" is not.

(Weird that it says that the former should be unticked to activate the latter, but it's possible to tick both without a warning)

[ReneDamkot]

Well, this bug still isn't fixed in the 24.5.0 release. And it pops up more often.

https://www.dropbox.com/s/linqdzu2b05byze/PS%20Layer%20mask%20weirdness2.mp4?dl=0 

Any update?

[kevin stohlmeyer]

Hi @ReneDamkot Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data. 

[ReneDamkot]

Adobe Photoshop Version: 24.5.0 20230512.r.500 3fc8e4c arm64 Number of Launches: 799 Operating System: Mac OS 12.6.6 System architecture: Apple M1 Max, HybridCPU(8:2) Physical processor count: 10 Built-in memory: 65536 MB Free memory: 22090 MB Memory available to Photoshop: 62133 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.23.1 SAM SDK Version: 3.6.5 ACP.local Status: - SDK Version: 3.0.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.5.0.24 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.0 Content Credential Helper Version: 0.5.3 Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Disabled. Image tile size: 1024K Image cache levels: 3 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
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Display: 1 Display Bounds: top=0, left=0, bottom=1050, right=1680 Main Display Display: 2 Display Bounds: top=317, left=1680, bottom=1341, right=2960 ------- Sniffer output
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Launch GPUSnifferThread

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"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=20701743 -comment=Photoshop Version: Adobe Photoshop 24.5.0 20230512.r.500 3fc8e4c arm64

[148 ms]
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[kStatusNormal, kExitNormal]

[148 ms]
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[3047 ms]
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------- Sniffer output
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CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0 Loaded at: 83 ms - launch time impact: 21 ms ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder" Loaded at: 3619 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 3.23.28.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_23_28/" CAPTURE: 2.0.41 STOCK: 4.0.2 Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 84 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 84 ms - launch time impact: 0 ms GuideGuide (Prepared) 2022.5.0.0 - from the file "Plugin Market Place" Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder" Loaded at: 3131 ms - launch time impact: 0 ms Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder" Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder" Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder" Loaded at: 3619 ms - launch time impact: 0 ms Photoshop In App Messaging (Loaded) 3.11.8.0 - from the file "Required Folder" Loaded at: 3619 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 3131 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 3132 ms - launch time impact: 0 ms Discover Panel (Loaded) 3.5.0.71 - from the file "Required Folder" Loaded at: 3638 ms - launch time impact: 12 ms Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder" Scan time: 1 ms - entries: 42 Installed TWAIN devices: NONE

[ReneDamkot]

Any update on this? I still get the issue occasionally in the 24.7.0 release…

[ReneDamkot]

STILL not fixed in the 25.1.0 release…

[ReneDamkot]

The issue is still appearing occasionally in PS CC 25.4.0.

Doesn't actually seem to affect the mask, it only displays garbled, depending on zoom level. But makes it necessary to close and reopen the file to be able to see what you're working on. Annoying.

Screencast: screencast 

Screenshot:

layer mask seems garbled. But it's an annoying display issue.

[Earth Oliver]

Yikes. Yes, this issue and variations of it have been around for ages. Some time ago, the corruption would get baked into the mask and was wrecking images left and right. I haven't seen it come up in a while, but i'm also using Ps much less than i used to.

[PECourtejoie]

Gooie Dag, René, Converted thread to bug report.