PSD 2022 freezes crashes regularly on Big Sur

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Participant ,
May 10, 2022 May 10, 2022

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Its no fun to work with psd 21 + 22. soooooo often crashes by using the brush tool or resizing the brush tool ... or doing some other totally normal stuff... 

 

iMac Pro / 64 GB RAM / Big Sur

 

Tried already different solutions from this community, but no luck.

Any news here besides upgrading to Monterey or using Affinity?

Bug Unresolved
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18 Comments
Adobe Community Professional ,
May 10, 2022 May 10, 2022

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We can't help until you tell us everything you've tried.


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Employee ,
May 11, 2022 May 11, 2022

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Hi @nautrino, sorry you are haing crashes. You say it has been happening often, when did this first start?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

 

Thank you,

-- Cory

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Participant ,
May 14, 2022 May 14, 2022

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@CoryShubert ... and maybe this snippelt helps:

PSD freezes mostly,

A) when I use a brush, change brush size, change brush or

B) double click at an imported file or smartobject no matter if I did changes in the size / transformation or not.

 

Date/Time: 2022-05-14 20:42:57.949 +0200
End time: 2022-05-14 20:43:13.721 +0200
OS Version: macOS 11.6.5 (Build 20G527)
Architecture: x86_64h
Report Version: 32

Data Source: Stackshots
Shared Cache: DC9219E8-D54C-369D-81BB-CF54BFB2F6CD slid base address 0x7fff203f8000, slide 0x3f8000

Command: Adobe Photoshop 2022
Path: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/Adobe Photoshop 2022
Identifier: com.adobe.Photoshop
Version: 23.3.2 (23.3.2)
Parent: launchd [1]
PID: 7309
Time Since Fork: 1003s

Event: hang
Duration: 15.77s
Duration Sampled: 4.70s (process was unresponsive for 11 seconds before sampling)
Steps: 47 (100ms sampling interval)
Report threshold: 2.5s

Hardware model: iMacPro1,1
Active cpus: 16
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev

Time Awake Since Boot: 28793s
Time Since Wake: 15543s

Fan speed: 1100 rpm

--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------


Heaviest stack for the main thread of the target process:
47 start + 1 (libdyld.dylib + 89917) [0x7fff20721f3d]
47 ??? (Adobe Photoshop 2022 + 14786) [0x10704c9c2]
47 ??? (Adobe Photoshop 2022 + 94199705) [0x10ca1ef99]
47 ??? (Adobe Photoshop 2022 + 46284140) [0x109c6cd6c]
47 ??? (Adobe Photoshop 2022 + 45295414) [0x109b7b736]
47 ??? (Adobe Photoshop 2022 + 45285186) [0x109b78f42]
47 -[NSApplication run] + 623 (AppKit + 194702) [0x7fff22ff588e]
47 -[NSApplication _handleEvent:] + 65 (AppKit + 4847585) [0x7fff234657e1]
47 ??? (Adobe Photoshop 2022 + 45282245) [0x109b783c5]
47 ??? (Adobe Photoshop 2022 + 45278841) [0x109b77679]
47 -[NSApplication(NSEvent) sendEvent:] + 352 (AppKit + 1862164) [0x7fff2318ca14]
47 ??? (AdobeOwl + 517360) [0x11e5d24f0]
47 -[NSWindow(NSEventRouting) sendEvent:] + 347 (AppKit + 1869318) [0x7fff2318e606]
47 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2594 (AppKit + 1872456) [0x7fff2318f248]
47 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4961 (AppKit + 2464350) [0x7fff2321fa5e]
47 forwardMethod + 204 (AppKit + 2437352) [0x7fff232190e8]
47 ??? (Adobe Photoshop 2022 + 45214895) [0x109b67caf]
47 ??? (Adobe Photoshop 2022 + 45208422) [0x109b66366]
47 ??? (Adobe Photoshop 2022 + 45205015) [0x109b65617]
47 ??? (Adobe Photoshop 2022 + 46266570) [0x109c688ca]
47 ??? (Adobe Photoshop 2022 + 31170199) [0x108e02e97]
47 ??? (Adobe Photoshop 2022 + 46275290) [0x109c6aada]
47 ??? (Adobe Photoshop 2022 + 33892638) [0x10909b91e]
47 ??? (Adobe Photoshop 2022 + 94261752) [0x10ca2e1f8]
47 ??? (Adobe Photoshop 2022 + 46548143) [0x109cad4af]
47 ??? (Adobe Photoshop 2022 + 46495770) [0x109ca081a]
47 ??? (Adobe Photoshop 2022 + 46495770) [0x109ca081a]
47 ??? (Adobe Photoshop 2022 + 46495770) [0x109ca081a]
47 ??? (Adobe Photoshop 2022 + 46495770) [0x109ca081a]
47 ??? (Adobe Photoshop 2022 + 46495770) [0x109ca081a]
47 ??? (Adobe Photoshop 2022 + 46495770) [0x109ca081a]
47 ??? (Adobe Photoshop 2022 + 46495770) [0x109ca081a]
47 ??? (Adobe Photoshop 2022 + 46496097) [0x109ca0961]
47 ??? (Adobe Photoshop 2022 + 36294861) [0x1092e60cd]
47 ??? (Adobe Photoshop 2022 + 4976664) [0x107508018]
47 ??? (Adobe Photoshop 2022 + 4976884) [0x1075080f4]
47 ??? (Adobe Photoshop 2022 + 38207397) [0x1094b8fa5]
47 ??? (Adobe Photoshop 2022 + 31308682) [0x108e24b8a]
45 ??? (Adobe Photoshop 2022 + 31327404) [0x108e294ac]
39 ??? (Adobe Photoshop 2022 + 94525052) [0x10ca6e67c]
37 ??? (Adobe Photoshop 2022 + 94497053) [0x10ca6791d]
11 ??? (Adobe Photoshop 2022 + 12799950) [0x107c7dfce]
11 ??? (Adobe Photoshop 2022 + 45171473) [0x109b5d311]
3 +[NSEvent modifierFlags] + 39 (AppKit + 312214) [0x7fff23012396]
2 SLSInputModifierKeyState + 35 (SkyLight + 961592) [0x7fff2508bc38]
1 CGSScoreboard + 72 (SkyLight + 13018) [0x7fff24fa42da]


Process: Adobe Photoshop 2022 (Photoshop) [7309]
UUID: 58F3B8FE-EF58-3BB7-80A1-ED181676529B
App Version: 23.3.2
Build Version: 23.3.2
Path: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/Adobe Photoshop 2022
Architecture: x86_64
Parent: launchd [1]
UID: 501
Footprint: 14.33 GB
Time Since Fork: 1003s
Num samples: 47 (1-47)
CPU Time: 4.659s (18.0G cycles, 60.1G instructions, 0.30c/i)
Note: Unresponsive for 11 seconds before sampling
Note: 4 idle work queue threads omitted

Thread 0x5c290 DispatchQueue "com.apple.main-thread"(1) Thread name "Main Thread" 47 samples (1-47) priority 47 (base 47) cpu time 4.598s (17.8G cycles, 60.1G instructions, 0.30c/i)
<process frontmost, thread QoS user interactive (requested user interactive), process unclamped, process received importance donation from WindowServer [142], IO tier 0>
47 start + 1 (libdyld.dylib + 89917) [0x7fff20721f3d] 1-47
47 ??? (Adobe Photoshop 2022 + 14786) [0x10704c9c2] 1-47
47 ??? (Adobe Photoshop 2022 + 94199705) [0x10ca1ef99] 1-47
47 ??? (Adobe Photoshop 2022 + 46284140) [0x109c6cd6c] 1-47
47 ??? (Adobe Photoshop 2022 + 45295414) [0x109b7b736] 1-47
47 ??? (Adobe Photoshop 2022 + 45285186) [0x109b78f42] 1-47
47 -[NSApplication run] + 623 (AppKit + 194702) [0x7fff22ff588e] 1-47
47 -[NSApplication _handleEvent:] + 65 (AppKit + 4847585) [0x7fff234657e1] 1-47
47 ??? (Adobe Photoshop 2022 + 45282245) [0x109b783c5] 1-47
47 ??? (Adobe Photoshop 2022 + 45278841) [0x109b77679] 1-47
47 -[NSApplication(NSEvent) sendEvent:] + 352 (AppKit + 1862164) [0x7fff2318ca14] 1-47
47 ??? (AdobeOwl + 517360) [0x11e5d24f0] 1-47
47 -[NSWindow(NSEventRouting) sendEvent:] + 347 (AppKit + 1869318) [0x7fff2318e606] 1-47
47 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2594 (AppKit + 1872456) [0x7fff2318f248] 1-47
47 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4961 (AppKit + 2464350) [0x7fff2321fa5e] 1-47
47 forwardMethod + 204 (AppKit + 2437352) [0x7fff232190e8] 1-47
47 ??? (Adobe Photoshop 2022 + 45214895) [0x109b67caf] 1-47
47 ??? (Adobe Photoshop 2022 + 45208422) [0x109b66366] 1-47
47 ??? (Adobe Photoshop 2022 + 45205015) [0x109b65617] 1-47
47 ??? (Adobe Photoshop 2022 + 46266570) [0x109c688ca] 1-47
47 ??? (Adobe Photoshop 2022 + 31170199) [0x108e02e97] 1-47
47 ??? (Adobe Photoshop 2022 + 46275290) [0x109c6aada] 1-47
47 ??? (Adobe Photoshop 2022 + 33892638) [0x10909b91e] 1-47
47 ??? (Adobe Photoshop 2022 + 94261752) [0x10ca2e1f8] 1-47
47 ??? (Adobe Photoshop 2022 + 46548143) [0x109cad4af] 1-47
47 ??? (Adobe Photoshop 2022 + 46495770) [0x109ca081a] 1-47
47 ??? (Adobe Photoshop 2022 + 46495770) [0x109ca081a] 1-47
47 ??? (Adobe Photoshop 2022 + 46495770) [0x109ca081a] 1-47
47 ??? (Adobe Photoshop 2022 + 46495770) [0x109ca081a] 1-47

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Participant ,
May 14, 2022 May 14, 2022

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@CoryShubert  hmm, can not post the system info text. getting the massage that this is spam.

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Adobe Employee ,
May 16, 2022 May 16, 2022

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@nautrino I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

 

Thank you,

-- Cory

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Participant ,
May 16, 2022 May 16, 2022

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@CoryShubert 

Hi, Cory ... I just triggered PSD to freeze and sent a Crash Report (like many time before) with your name in the comments.

Hope it helps.

 

This is what I did:

  1. Opened a Smartobject
  2.  took the brush pen
  3. painted some strokes in black
  4.  holding control and option (Mac) to enlarge the brush size
  5.  Good Bye / Freezing

 

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Adobe Employee ,
May 16, 2022 May 16, 2022

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1. What Brush>? Does it matter the brush? Soft Round or a more complex Kyle Brush...?

2. Smart Object in Psd, is there a sample file because it will likely matter on helping to reproduce.

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Participant ,
May 16, 2022 May 16, 2022

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1. no, no matter, which brush. standard round.

just 1 minute ago I tried again to work with psd, taking a color with the eyedropper: Freeze.

 

2. no, doesn't depend on smart object. was just working within a regular layer with the eyedropper. Freeze.

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Adobe Employee ,
May 17, 2022 May 17, 2022

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Did you try restoring prefs? If not, let's make sure we're in a default state and there are no stale settings somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
May 17, 2022 May 17, 2022

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It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Participant ,
May 18, 2022 May 18, 2022

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The Photoshop System Info has just been sent directly to @CoryShubert.

 

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Adobe Employee ,
May 18, 2022 May 18, 2022

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Thank you @nautrino ....

 

Re: PSD 2022 freezes crashes regularly on Big Sur:
 
Adobe Photoshop Version: 23.3.2 20220503.r.458 d8a9c44  x64
Anzahl der Starts: 460
Betriebssystem: Mac OS 11.6.5
Systemarchitektur: Intel CPU-Familie:6, Modell:5, Stepping:4 mit MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, Hyper-Threading
Physischer Prozessor: 8
Logischer Prozessor: 16
Prozessor-Taktfrequenz: 3200 MHz
Eingebauter Speicher: 65536 MB
Freier Speicher: 30268 MB
Für Photoshop verfügbarer Arbeitsspeicher: 59107 MB
Von Photoshop verwendeter Arbeitsspeicher: 70 %
SAM SDK Version: 2.0.0-main.1076
ACP.local Status:
- SDK Version: 2.4.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.10.2.1
- Min Core Sync Required: 4.3.66.0
Client-SDK-Version für Live-Bearbeitung: 3.90.3
.Manta-Leinwand: Aktiviert.
.Alias-Ebenen: Deaktiviert.
Zusatztasten-Palette: Deaktiviert.
Fernlicht: Deaktiviert.
Touch Bar – Eigenschaftsfeedback: Deaktiviert.
Bildkachelgröße: 1024 KB
Bildcache: 4
Schriftvorschau: Groß
HarfBuzz – Version: 2.8.1
TextEngine: einheitliches Textmodul
OpenCL hat sich am 03.12.18 um 10:52:03 (Initializing OpenCL and OpenCL enabled features)
aufgehängt ======= GPU
Native API stabil: Wahr
OpenGL API stabil: Wahr
OpenCL API stabil: Wahr
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             1
isGPUCapable:          1
GPUName:               AMD Radeon Pro Vega 56
GPUVendor:             AMD
IsNativeGPUCapable:    1
IsOpenGLGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                 8,573 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Anzeige: 1
  Anzeigebegrenzungen: oben= 0, links= 0, unten= 1440, rechts= 2560
  Monitor mit hoher DPI-Rate
  Hauptanzeige
------- Sniffer output
[0 ms]
  Launch GPUSnifferThread
 
[1 ms]
  Start RunAllAPIs
 
[1 ms]
  "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=31832522 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64
 
[248 ms]
  Start sniffer 2022-05-18 18:42:53
  # Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64
  sniffer -baseTimeMS=31832522 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64
 
  {16 ms}
  Start platform native
    # displays:                   1
    Display 0
      Display:                      69945816
      Main:                         TRUE
      Built in:                     TRUE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (2,560, 1,440)
      Dimensions:                   (5,120 2,880)
      Physical size:                (599.3 340.242)
      Pixel size:                   (0.117051 0.11814)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 2)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=AMD Radeon Pro Vega 56 index=0 preferred=1)
 
    # devices:                    1
    Device 0
      Name:                         AMD Radeon Pro Vega 56
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   EMBEDDED
      # attached displays:          1
        69945816
      GPU accessible RAM:                8,573 MB
      VRAM:                              8,573 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  1.0 (1.0)
      Device version:               1.0 (1.0)
      Vendor name:                  AMD
      Driver:                       UNKNOWN
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
  End platform native
  {210 ms}
 
  {210 ms}
  Start platform OpenGL
    # displays:                   1
    Display 0
      Display:                      69945816
      Main:                         TRUE
      Built in:                     TRUE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (2,560, 1,440)
      Dimensions:                   (5,120 2,880)
      Physical size:                (599.3 340.242)
      Pixel size:                   (0.117051 0.11814)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 2)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=16915713 index=0 preferred=1)
 
    # devices:                    1
    Device 0
      Name:                         AMD Radeon Pro Vega 56 OpenGL Engine
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   UNKNOWN
      # attached displays:          1
        69945816
      GPU accessible RAM:                8,176 MB
      VRAM:                              8,176 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  2.1 (2.1 ATI-4.6.21)
      Device version:               2.1 (2.1 ATI-4.6.21)
      Vendor name:                  AMD
      Driver:                       UNKNOWN
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      GLSL version:                 1.20 (1.20)
      CGL ID:                       16915713
      Display mask:                 2047
  End platform OpenGL
  {224 ms}
 
  {224 ms}
  Start platform OpenCL
    # displays:                   0
 
    # devices:                    1
    Device 0
      Name:                         AMD Radeon Pro Vega 56 Compute Engine
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:                8,573 MB
      VRAM:                              8,573 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  1.2 (OpenCL 1.2 (Sep  5 2021 22:39:07))
      Device version:               1.2 (OpenCL 1.2 )
      Vendor name:                  AMD
      Driver:                       UNKNOWN
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    223 GB / s
      Compute score:                2,768.88
      Device name string:           AMD Radeon Pro Vega 56 Compute Engine
      Device vendor string:         AMD        
      Platform name string:         Apple      
      Platform vendor string:       Apple      
  End platform OpenCL
  {246 ms}
 
  Exit code kExitNormal
  End sniffer 2022-05-18 18:42:54
[kStatusNormal, kExitNormal]
 
[248 ms]
  Finish RunAllAPIs
 
[17650 ms]
  Start GetSnifferResult
 
[17650 ms]
  Finish GetSnifferResult
 
------- Sniffer output
======= GPU
Lizenztyp: Abonnement
Seriennummer: 90970552868940638409
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off
 
Anwendungsordner: /Applications/Adobe Photoshop 2022/
Der virtuelle Speicher von Photoshop hat asynchronen E/A aktiviert
Arbeitsvolume(s):
Start, 931,5 GB, 321,4 GB frei
Ordner Erforderliche Zusatzmodule: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/
Ordner Primäre Zusatzmodule: /Applications/Adobe Photoshop 2022/Plug-ins/
 
Installierte Komponenten
 
   dvametadata.framework   dvametadata   22.0.0.0  
   AdobeXMPScript.framework   AdobeXMPScript   79.9ccc4de93   79.9ccc4de93
   libdynamic-napi.framework   Torq Native   local  
   ICUUnicode.framework   ICUUnicode      13.1.0c6496f
   ICUConverter.framework   ICUConverter      13.1.0c6496f
   AdobeCrashReporter.framework   AdobeCrashReporter   10.3.2  
   boost_system.framework   boost_system   22.0.0.0  
   AdobeACE.framework   AdobeACE   3.3.2   79.c41170d64e.
   dvanet.framework   dvanet   22.0.0.0  
   AdobeOwl.framework   AdobeOwl   5.5.0  
   mediacoreif.framework   mediacoreif   22.0.0.0  
   dvascripting.framework   dvascripting   22.0.0.0  
   dvaappsupport.framework   dvaappsupport   22.0.0.0  
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   4.1.2   79.97e751e.
   AIDE.framework   AIDE   2.6.0   79.d5f62b53
   boost_chrono.framework   boost_chrono   22.0.0.0  
   dynamiclink.framework   dynamiclink   22.0.0.0  
   dvaaccelerate.framework   dvaaccelerate   22.0.0.0  
   dvametadataUI.framework   dvametadataUI   22.0.0.0  
   AdobeARE.framework   AdobeARE   2.0.0.1   79.625377
   AdobePDFPort.framework   AdobePDFPort   3.0.0.1   79.625377
   ICUInternationalization.framework   ICUInternationalization      13.1.0c6496f
   boost_filesystem.framework   boost_filesystem   22.0.0.0  
   AdobeBIB.framework   AdobeBIB   2.0.6   79.c41170d64e.
   AdobeXMPFiles.framework   AdobeXMPFiles   79.9ccc4de93   79.9ccc4de93
   AdobeLinguistic.framework      14.4.2.353c9a5  
   dvaplayer.framework   dvaplayer   22.0.0.0  
   filterport.framework   filterport   26.0.0.670  
   PlugPlugOwl.framework   PlugPlugOwl   11.2.0.100  
   libzip.framework   libzip   22.0.0.0  
   AdobeAGM.framework   AdobeAGM   5.1.6   79.c41170d64e.
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   7.0.7   "BUILDVERSION_HELPER"
   AdobePDFL.framework   AdobePDFL   16.0.7   79 . fd8b8464d
   dvavulcansupport.framework   dvavulcansupport   22.0.0.0  
   dvacore.framework   dvacore   22.0.0.0  
   aiport.framework   aiport   26.0.0.670  
   AdobePIP.framework   AdobePIP   8.2.0.16  
   AdobePDFSettings.framework   AdobePDFSettings   1.7  
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   4.1.2   79.97e751e.
   dvatransport.framework   dvatransport   22.0.0.0  
   AdobeXMP.framework   AdobeXMPCore   79.9ccc4de93   79.9ccc4de93
   AdobeJP2K.framework   AdobeJP2K   2.0.6   79.032215c
   dvaaudiodevice.framework   dvaaudiodevice   22.0.0.0  
   LogSession.framework   LogSession   8.2.0.16  
   PlugPlugExternalObject.framework      11.2.0.100  
   utest.framework   utest   22.0.0.0  
   AdobeSVGAGM.framework   AdobeSVGAGM   2.1.0   79.cb34c9e.
   dvametadataapi.framework   dvametadataapi   22.0.0.0  
   WRServices.framework   WRServices   17.2.0   17.2.0.0
   AdobeBIBUtils.framework   AdobeBIBUtils   2.0.6   79.c41170d64e.
   boost_threads.framework   boost_threads   22.0.0.0  
   CloudAILib.framework   CloudAILib   26.0.0.670  
   SPBasic.framework   SPBasic   26.0.0.670  
   AdobeCoolType.framework   AdobeCoolType   6.2.0   79.c41170d64e.
   boost_regex.framework   boost_regex   22.0.0.0  
   boost_program_options.framework   boost_program_options   22.0.0.0  
   dvamediatypes.framework   dvamediatypes   22.0.0.0  
   AdbePM.framework   AdbePM   1  
   boost_date_time.framework   boost_date_time   22.0.0.0  
   dynamic-torqnative.framework   Torq Native   local  
   AdobeMPS.framework   AdobeMPS   7.0.3.50619   79.a655e943
   dvaui.framework   dvaui   22.0.0.0  
   MacMemory.framework   MacMemory   26.0.0.670  
   AILib.framework   AILib   26.0.0.670  
   ICUData.framework   ICUData      13.1.0c6496f
   dvamarshal.framework   dvamarshal   22.0.0.0  
   aifm.framework   aifm   26.0.0.670  
   Einheitliche Erweiterungsplattform uxp-6.0.2-release
   UPIC  2.4.1
 
 
Erforderliche Zusatzmodule:
 
   Adaptive Weitwinkelkorrektur 23.3.2, © 2014-2022 Adobe. All rights reserved. - aus der Datei "“Adaptive Wide Angle.plugin”"
   Aquarell 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Basrelief 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Bereich 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”"
   Bildpaket-Filter 23.3  © 1993-2022 Adobe. All rights reserved. - aus der Datei "“ChannelPort.plugin”"
   Blendenflecke 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   BMP 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Buntglas-Mosaik 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Buntstiftschraffur 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Camera Raw 14.3 (1072), Copyright © 2022 Adobe Systems Incorporated - aus der Datei "“Camera Raw.plugin”"
   Camera Raw-Filter 14.3 (1072), Copyright © 2022 Adobe Systems Incorporated - aus der Datei "“Camera Raw.plugin”"
   Chrom 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Cineon 23.3  © 2002-2022 Adobe. All rights reserved. - aus der Datei "“Cineon.plugin”"
   Color Lookup-Raster rendern 23.3  © 2012-2022 Adobe. All rights reserved. - aus der Datei "“Export3DLUT.plugin”"
   Color Lookup-Tabellen exportieren 23.3  © 2012-2022 Adobe. All rights reserved. - aus der Datei "“Export3DLUT.plugin”"
   Conté-Stifte 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   De-Interlace 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Diagonal verwischen 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Dicom 23.3  © 2003-2022 Adobe. All rights reserved. - aus der Datei "“dicom.plugin”"
   Differenz-Wolken 23.3  © 1993-2022 Adobe. All rights reserved. - aus der Datei "“Clouds.plugin”"
   Distorsion 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Dunkle Malstriche 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Durchschnitt 23.3  © 1993-2022 Adobe. All rights reserved. - aus der Datei "“Average.plugin”"
   Entropie 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”"
   Erfassungsbereich 23.3  © 1993-2022 Adobe. All rights reserved. - aus der Datei "“MeasurementCore.plugin”"
   Extrudieren 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Farbpapier-Collage 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Farbraster 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Fasern 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   FastCore-Routinen 23.3  © 1990-2022 Adobe. All rights reserved. - aus der Datei "“FastCore.plugin”"
   Feuchtes Papier 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Filtergalerie 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Fluchtpunkt 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“VanishingPoint.plugin”"
   Fotokopie 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Fotos freistellen und gerade ausrichten (Filter) 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Fotos freistellen und gerade ausrichten 23.3  © 2003-2022 Adobe. All rights reserved. - aus der Datei "“CropPhotosAuto.plugin”"
   Fresko 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Für Web speichern 23.3.2, © 1999-2022 Adobe. All rights reserved. - aus der Datei "“Save for Web.plugin”"
   Gekreuzte Malstriche 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Gerissene Kanten 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Glas 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Grobe Malerei 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Grobes Pastell 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Halide Bottlenecks 23.3  © 2022 Adobe. All rights reserved. - aus der Datei "“HalideBottlenecks.plugin”"
   HDRMergeUI 23.3, Copyright © 2002-2022 Adobe. All rights reserved. - aus der Datei "“HDRMergeUI.plugin”"
   HSB/HSL 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   IFF-Format 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   IGES 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“U3D.plugin”"
   JPEG 2000 23.3  © 2001-2022 Adobe. All rights reserved. - aus der Datei "“JPEG2000.plugin”"
   Kacheleffekt 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Kacheln 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Kanten betonen 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Kohleumsetzung 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Konturen mit Tinte nachzeichnen 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Kreide & Kohle 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Kreuzschraffur 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Kristallisieren 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Kräuseln 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Kunststofffolie 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Kurtosis 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”"
   Körnung & Aufhellung 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Körnung 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Leuchtende Konturen 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Malgrund 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Malmesser 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Material Filter 21.0 © 2019 Adobe. All rights reserved. - aus der Datei "“MaterialFilter.plugin”"
   Matlab-Vorgang 23.3  © 1993-2022 Adobe. All rights reserved. - aus der Datei "“ChannelPort.plugin”"
   Maximum 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”"
   Median 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”"
   Mehrprozessorunterstützung 23.3  © 1990-2022 Adobe. All rights reserved. - aus der Datei "“MultiProcessor Support.plugin”"
   Mezzotint 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Minimum 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”"
   Mit Struktur versehen 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Mittelwert 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”"
   MMXCore-Routinen 23.3  © 1990-2022 Adobe. All rights reserved. - aus der Datei "“MMXCore.plugin”"
   Neigung 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”"
   Neonschein 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   NTSC-Farben 23.3  © 1993-2022 Adobe. All rights reserved. - aus der Datei "“NTSC Colors.plugin”"
   Objektivkorrektur 23.3.2, © 2002-2022 Adobe. All rights reserved. - aus der Datei "“Lens Correct.plugin”"
   Objektivunschärfe 23.3.2, © 2002-2022 Adobe. All rights reserved. - aus der Datei "“Lens Blur.plugin”"
   OpenEXR 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Ozeanwellen 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Patchwork 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   PCX 23.3  © 1989-2022 Adobe. All rights reserved. - aus der Datei "“PCX.plugin”"
   Pfade -> Illustrator 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Pixar 23.3  © 1989-2022 Adobe. All rights reserved. - aus der Datei "“Pixar.plugin”"
   Polarkoordinaten 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Portable Bit Map 23.3  © 1989-2022 Adobe. All rights reserved. - aus der Datei "“PBM.plugin”"
   PRC 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“U3D.plugin”"
   Prägepapier 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Punktieren 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Punktierstich 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Radialer Weichzeichner 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Radiance 23.3  © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Radiance.plugin”"
   Rasterungseffekt 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Risse 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Schwamm 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Schwingungen 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Selektiver Weichzeichner 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Solarisation 23.3  © 1993-2022 Adobe. All rights reserved. - aus der Datei "“Solarize.plugin”"
   Spritzer 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Standardabweichung 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”"
   Stempel 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Strichumsetzung 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Strudel 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Stuck 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Substance Suite 21.0 © 2019 Adobe. All rights reserved. - aus der Datei "“MaterialSuite.plugin”"
   Sumi-e 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Summe 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”"
   Targa 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Tontrennung & Kantenbetonung 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   U3D 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“U3D.plugin”"
   Unterstützung für Skripten 23.3, © 2002-2022 Adobe. All rights reserved. - aus der Datei "“ScriptingSupport.plugin”"
   Varianz 23.3  © 2006-2022 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”"
   Verbiegen 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Verflüssigen 23.3.2, © 2001-2022 Adobe. All rights reserved. - aus der Datei "“Liquify.plugin”"
   Versetzen 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Verwackelte Striche 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Weiches Licht 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
   Wellen 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Windeffekt 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Wireless Bitmap 23.3  © 1989-2022 Adobe. All rights reserved. - aus der Datei "“WBMP.plugin”"
   Wolken 23.3  © 1993-2022 Adobe. All rights reserved. - aus der Datei "“Clouds.plugin”"
   Wölben 23.3.2, © 2003-2022 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”"
   Ölfarbe getupft 23.3.2, © 1991-2022 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”"
 
Optionale Zusatzmodule und Zusatzmodule von Drittanbietern: KEINE
 
 
Doppelte und deaktivierte Zusatzmodule: KEINE
 
 
Nicht geladene Zusatzmodule: KEINE
 
Einheitliche Erweiterungsplattform - Erweiterungen:
 
   Home Screen (Geladen) 5.9.0.51 - von der Datei "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.9.0/"
   CDO: 1.116.2
        CmdN: 1.11.1
        CDP: 1.141.1
        Projects: 1.3.7
      Geladen nach: 110 ms – Einfluss auf die Startzeit: 372 ms
   ccx-timeline (Vorbereitet) 2.6.41.0 - von der Datei "Erforderlicher Ordner"
   CCX Commenting UXP Webview (Geladen) 22.7.0.0 - von der Datei "Erforderlicher Ordner"
      Geladen nach: 20852 ms – Einfluss auf die Startzeit: 0 ms
   CCX Sharesheet UXP (Vorbereitet) 21.4.0.0 - von der Datei "Erforderlicher Ordner"
   Photoshop Cloud Value Dialog (Geladen) 1.0.1.0 - von der Datei "Erforderlicher Ordner"
      Geladen nach: 111 ms – Einfluss auf die Startzeit: 0 ms
   PixelSquid (Vorbereitet) 1.0.6.0 - von der Datei "Plug-in-Marktplatz"
   CC Libraries Panel (Vorbereitet) 3.19.218.0 - von der Datei "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/"
   CAPTURE: 2.0.26  STOCK: 2.0.40
   Photoshop UXP Export-As (Vorbereitet) 5.8.4.0 - von der Datei "Erforderlicher Ordner"
   Photoshop In App Messaging (Geladen) 2.7.0.0 - von der Datei "Erforderlicher Ordner"
      Geladen nach: 20852 ms – Einfluss auf die Startzeit: 0 ms
   Photoshop Selection Feedback (Vorbereitet) 0.5.0.0 - von der Datei "Erforderlicher Ordner"
   Plugins Panel (Vorbereitet) 1.4.3.0 - von der Datei "Erforderlicher Ordner"
   IC popup message (Geladen) 1.0.0.0
      Geladen nach: 19514 ms – Einfluss auf die Startzeit: 0 ms
   Discover Panel (Geladen) 2.5.0.28 - von der Datei "Erforderlicher Ordner"
      Geladen nach: 20853 ms – Einfluss auf die Startzeit: 21 ms
   Neural Filters (Eingetragen) 1.12.1.31 - von der Datei "Erforderlicher Ordner"
 
Erweiterungen:
 
   Bibliotheken  1.0.0 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/index.html”
   com.adobe.capture.extension  1.0.0 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/extensions/capture/capture.html”
   com.adobe.stock.panel.licensing-embedded  1.0.0 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/extensions/stock-panel-licensing/index.html”
   Exportieren als  4.8.15 – aus der Datei “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Fontself Maker 3.5.2  3.5.2 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/com.fontself.maker.v2.photoshop/launcher.html”
   Exportieren als  4.8.15 – aus der Datei “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
   com.adobe.cclibraries.manager  1.0.0 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/manager.html”
 
Installierte TWAIN-Geräte: KEINE
-- Cory

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Adobe Employee ,
Jun 03, 2022 Jun 03, 2022

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Hi @nautrino, we are not seeeing anything in your sysinfo that is out of place.

If this is still happening, could you share any repeatable steps, Launch Ps, open file, etc until the crash happens and any screenshots of error messages, happy to pass it on to the team to review.

 

Thankh you,

-- Cory

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Participant ,
Jun 08, 2022 Jun 08, 2022

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@CoryShubert

I triggered the Freezing 2 times and sent an adobe crash report some minutes ago.

Issue by resizing an smart object (a couple of times) and confirming by double click on it.

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Participant ,
Jun 08, 2022 Jun 08, 2022

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Bildschirmfoto 2022-06-08 um 14.17.10.pngBildschirmfoto 2022-06-08 um 14.05.56.png

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Participant ,
Jun 08, 2022 Jun 08, 2022

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Adobe Employee ,
Jun 08, 2022 Jun 08, 2022

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@nautrino. thank you for the video of your process and what you are seeing/doing when this happens. I am not seeing your crash report yet, if we don't in a while please submit another one in case the first one got lost in the process...

Thank you,

-- Cory

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Participant ,
Jun 22, 2022 Jun 22, 2022

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LATEST

hast just been sent out 1 minute ago.

cheers.

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