PSD error. ((Artboard Zeplin) -> psd save -> psd open -> error!!!)

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New Here ,
Feb 16, 2022 Feb 16, 2022

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Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 “모니터링.psd”을(를) 열 수 없습니다.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x00007FF66A1DD472 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6684E9B24 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6684E9149 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6684EAFCA base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF666F6061E base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6684EB029 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6684E9D90 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF667C6C4AA base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF667C6C6F9 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF66699EFEC base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF667B71703 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF667237C47 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF667237A44 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
13 address: 0x00007FF667237554 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
14 address: 0x00007FF66668E611 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF66638BB4C base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF665F85F0E base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF66695145E base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
18 address: 0x00007FF6685A8F5F base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
19 address: 0x00007FF66850C4EF base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
20 address: 0x00007FF668507FF4 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
21 address: 0x00007FF668557501 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
22 address: 0x00007FF668556CD5 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
23 address: 0x00007FF66853313A base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
24 address: 0x00007FF66850D959 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
25 address: 0x00007FF665F65BA8 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
26 address: 0x00007FF665F65C46 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
27 address: 0x00007FF665F59A97 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
28 address: 0x00007FF665F6FDE1 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
29 address: 0x00007FF666224C32 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
30 address: 0x00007FF665F5BBCE base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
31 address: 0x00007FF6661BCA62 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
32 address: 0x00007FFBBDF27034 base: 0x00007FFBBDF10000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
33 address: 0x00007FFBBF722651 base: 0x00007FFBBF6D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Bug Unresolved
TOPICS
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1 Comment
Adobe Employee ,
Feb 16, 2022 Feb 16, 2022

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LATEST

First, make sure Photoshop is up to date to 23.2. 

 

Second, go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?


Senior Product Manager - Customer Advocacy - Digital Imaging

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